New Graham Again !!!

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Sep 13, 2002
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Same old story !!! Ordered on Monday, received today (Wed). I swear they must be a division of UPS. I always seem to get a shipping confirmation within 3 hours of placing the order! GREAT JOB MIKE & CREW ! :D
 
Ditto to the above. I've placed two orders in the last 3 weeks, and both times my merchandise arrived promptly, no fuss, no muss.

Interestingly enough, I placed two orders through Smoky Mountain Knife Works a few days earlier (they have the best prices on Victorinox SAKs that I've found), no shipping confirmation, not even a "Hey, we got your order!" email, but the merch did come.

I'm a callcenter supervisor at a mail-order soccer/lacrosse company, so I notice customer service... and New Graham's is top-notch.
 
Folks, thanks for the good words. I appreciate your support!
The best in 2005, Mike
 
Bought my last three knives from them. Service was exceptional every time. I just can't see myself buying from anyone else.
 
I've not ordered from them yet, but I am "eyeing" a benchmade they have to order maybe later this month, you all are sure making it easier on me!
 
The UPS guy just brought me another knife from NGK. On time and in perfect condition as always. It sure would save me a lot of money if Mike and his people weren't so nice and efficient. :D
 
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