- Joined
- Jul 9, 2020
- Messages
- 11
So I have been looking at the Cold Steel Talwar plain edge xl for some time now and I see it on sale on Amazon for a good price, also with finance options. The knife arrives as its meant to replace a knife in my left pocket I go to reverse the clip (its ambidextrous, 2 sides drilled) and find the clip is NOT ambidextrous. Nowhere in the box it was shipped with was there an extra left handed clip. I called Cold Steel and after a long wait on hold was told that they do not sell individual pocket clips and that I would have to return the knife and hope my next one had it. It makes no sense that a company who made the entire knife (handle, blade and all) cannot make a simple pocketclip and sell it or send it. I had this knife financed so its not like the return would be easy, they didn't care. The old Cold Steel would have sent me the pocket clip free of charge with a thank you. I told the woman on the phone that I have over 25 Cold Steel knives and I'm a huge fan, this didn't seem to really even matter to her and she just kept repeating that they do not provide pocket clips. This company has really gone down the drain and I was actually kind of optimistic seeing "stickman" but lately their customer service and QC are simply dog shit.