New ZT0550 Thread !!!

[Pvt.snoballz]

Snoballz, you're being over-defensive, what you said if exactly what I think.

Relax man, have a nice day

just a little riled up lol sorry.

it was a sincere question, i chose the wrong words

 

[MORIMOTOM]

#248

so since mine is after #195 do i still need to send it back?

i have #244.

i'm guessing they weren't built in sequence. the previous post states that only 195 have been built for the first batch, and we all have knives from the first batch.

otherwise...

 

[bearcut]

What bearcut is alluding to is the fact that in any top notch manufacturing environment you have many steps and processes that are overseen and "signed off" on to assure things were done properly and to company standards. This is basic quality assurance people and somebody definitely dropped the ball! It's not fair/correct to hold the production worker to the same standard as a journeyman supervisor overseeing production.


Also, for all those crying for the re-hiring of the poor lad, do you doubt and question Thomas' leadership and managerial qualifications??? ..because that is surely what you are doing! It's obvious to me those commenting on this matter have never run a successful business nor been in a position of management/leadership.

They haven’t, and that is why they follow corrupt national leaders to their destruction. It’s the Proletarian attitude. Management is always wrong and the worker is always right. No wonder this nation is where it is.

Very glad to hear that ZT is going to fix the problem. I’m also glad they started by getting rid of the employee who is responsible for this.

 

[flash900]

.
chances are if mine wasnt finished properly it would have rust, which it doesnt so i think im gonna take my chances

I don't know that that's true.

But why take the chance? Why not send it back and make certain?

At some point, some of us are going to sell our 0551s. Let's make sure that when that happens no one has to wonder whether what they're buying already has rust or will develop it in the future.

 

[B Hess]

i have #244.

i'm guessing they weren't built in sequence. the previous post states that only 195 have been built for the first batch, and we all have knives from the first batch.

otherwise...

Mine is 321 and it has rust.

 

[FlaMtnBkr]

I'm talking about the person who got fired.
I am taking KAI's side on this.

You're not the sharpest knife in the box are you?

No you're not:

Mistakes are quite different from cover-ups and lies.

If I had a boss that told me to ship a defective product I would refuse.

If I knowingly shipped a defective product to CMA, and got caught, then I should be fired. I trust thats what KAI was doing.

Pray tell, how does one equate knowingly shipping a rusty product to
consumers with "Mistake"? One or two liners is a mistake, a binfull is willfull neglect and deceit. It affects hundreds of consumers and the companies bottom line.

I guess it all depends an what your definition of "is", is.

Do you honestly believe that someone didn't know that rusty liners were unacceptable? You call this a "Mistake"? If so, you are really out of touch with reality.

I guess you never complain about anything, since everything to you is a "Mistake".

Well now we know who was on the grassy knoll and what company was in the elevator shafts installing high explosives to the steel supports of the world trade center the week prior to the "terrorist attacks." Of course they were bank rolled by high power Japanese nationals. Man Watergate was a yawn fest compared to the tales of the Kershaw Operators.

I can't wait for the movie deal to come out detailing the 0551 saga.

Do you really think that Kershaw would knowingly send out a bunch of the most highly anticipated knives ever (?) to the most picky knife fondlers in the knife world? Or maybe some guy made a mistake and a room full of guys working over time to get these knives out had a lapse in judgment? Since every liner was rusty in that picture and guys have gotten them with no rust they must have been cleaned up prior to assembly. So really they used some liners that were rough and should have been smooth, not hiding a bunch of rust so that no one would ever be the wiser.

They would have got away with it to, if it weren't for those pesky Bladeforums kids.

 

[IGotStabbed]

Well it looks as though the there was a QC issue with the liner (finish) on some of the knives. If it makes a few of you feel better, there was a multitude of employees that were written up over the oversight, and a 6 year employee of whom was of value was fired over the incident.

Certainly we apologize to those that received the 0551 and were unsatisfied. In an effort to make things right, we would like to offer up picking up your knives and re-working them into the condition you have come to expect from ZT.

If you have a 0551 that has an issue, please call Customer Service at 800-356-8507, and they will issue a call tag. This will be a free pick up. Once we receive the knife, we will do the repairs, and get you back the knife at no charge to you.

Hopefully this will help to eliminate any harm done, and thanks very much for your patience.

As to the lock, there have been many discussions on proper positioning and lock travel. There is a lot of subjectivity and I believe personal preference really takes over. I guess I would say for you to return your knife to Dave, or send the piece in for a look should you feel the lock is defective.

On a personal note, I have to say I’m disappointed in many of the attitudes I read here, and I trust you understand that our intentions on this knife were to satisfy the demand we heard specifically from the members on this forum. This project was again not a moneymaker for us, and has now become even more painful. I guess I hoped for more understanding, as we built this for you, but perhaps my assumption was premature and ultimately presumptuous.

In, any case, again I apologize for those of you who received a knife that had a liner issue, and we look forward to making it right, and bringing you satisfaction with your ZT.

I don't want to be rude, but are you guys happy now? Someone lost his/her job over this.--due to all your bitching. If there wasn't all this outcry over the forum and instead taken to proper channels like the CS dept at ZT, The worker wouldn't have been so harshly punished.

Deserved punishment but not fired I think.

 

[Reeek]

Agreed 100%

I have seen many mistakes made in prototype and production builds on cars, trucks and buses. All worth much more than a knife. I have headed multiple recalls that totaled more than $100 million in cost.

All bullshit aside, if this is the only reason for firing the guy, it's not enough. Hire him back.

 

[Ditch_Digger]

I don't want to be rude, but are you guys happy now? Someone lost his/her job over this.--due to all your bitching. If there wasn't all this outcry over the forum and instead taken to proper channels like the CS dept at ZT, The worker wouldn't have been so harshly punished.

Deserved punishment but not fired I think.

Once again people, HE GOT FIRED BECAUSE HE F***ED UP, NOT from all of our bitching.


I repeat...

What bearcut is alluding to is the fact that in any top notch manufacturing environment you have many steps and processes that are overseen and "signed off" on to assure things were done properly and to company standards. This is basic quality assurance people and somebody definitely dropped the ball! It's not fair/correct to hold the production worker to the same standard as a journeyman supervisor overseeing production.


Also, for all those crying for the re-hiring of the poor lad, do you doubt and question Thomas' leadership and managerial qualifications??? ..because that is surely what you are doing! It's obvious to me those commenting on this matter have never run a successful business nor been in a position of management/leadership.

 

[Noctis3880]

I don't feel it was necessary to fire anyone. While rust is an ugly issue, anyone with eyes would notice the issue, so it's not really a "hidden" issue. I would have been happy enough if future 0551s and 0550s didn't have the issue, and if I could send the knife back. And given that I'm not much bothered by taking my knives apart, it would take all of half an hour-ish to fix the issue myself. Perhaps I'm psychotic, but not only would I do it, I would enjoy it.

Yes, for a $200 knife, it is an inconvenience, but my personal policy is that everyone deserves a warning first:thumbup:.

 

[Scott Neelan]

First off, there's no way anyone should be blaming us, the people who noticed a rather serious QC issue with our knives we paid ~$200 for, for the firing of the employee responsible. I don't care if he was let go over just this issue. The rust/pitting being there isn't our fault, so the firing of whoever was supposedly most responsible isn't our fault either. And as an aside here, I don't think he should've been fired for this, especially if this was a first mistake.

Second, this thread is getting ridiculous. There's no need for all of us to sit here sniping at each other. If you have an issue with a product, you have a right to go on the Internet to say something about it. If you have an opinion, you have a right to express it on the Internet in an appropriate forum. But really, there's no need for the name-calling and back and forth bashing. I think an awful lot of comments in this thread since the rust thing was brought up are uncalled for. I won't point any of them out, but I would suggest some people look over their words and remember that they're representing themselves rather poorly.

ZT's making this right. Everyone with a problem liner should get in touch with them. The bitching on here has been done to death already, anyway, so just move on.

 

[Jroden5446]

Rust?!? Ha!

 

[Jroden5446]

Working like it needs it!

 

[Ditch_Digger]

This sympathetic attitude for the poor old little guy that lost his job is pathetic IN MY OPINION.


We MUST have accountability for our actions and it is this complacency of attitude and what we expect from each other that is at the heart of the matter. I want you all to think about that, especially in the context of WHY we have lost our manufacturing base in the USA. You can't run a successful company on this feel good nonsense that you guys are espousing.

 

[-Ranger-]

i have #244.

i'm guessing they weren't built in sequence. the previous post states that only 195 have been built for the first batch, and we all have knives from the first batch.

otherwise...

Mine is 321 and it has rust.

I thought my number was high; you guys make me feel a little better. I have 235 even though I've been on the list since August.
(Just kidding Dave; I know they went out in no particular order. )

This is obviously a bit disappointing, but let's try to keep it civil. Lashing out at each other isn't going to solve the problem. I suspect there was more at play here than just the rusty liners. Pictures have shown G-10 not flush with the liner and one side of my thumbstud is badly marred. These are not usually things you see on a ZT knife. We do not know the whole story and, frankly, it's none of our business. What is our business is the knives in our pockets and pursuing warranty repair or replacement if necessary.

That being said; this is still a homerun design and I'm sure ZT will get things squared away asap. :thumbup:

 

[Pvt.snoballz]

Rust?!? Ha!

what looks do you get from your coworkers when they see you doing this? lol

 

[BP Green]

I couldn't agree more, the system worked people. Mistakes were made and the company manned up to stand behind their product. People have a right to complain but by the same token the company should be given a huge pat on the back for reacting as fast and effectively as they did.

For my part, I'm more determined than ever to get my hands on one. Maybe now I can get on Dave's list?

First off, there's no way anyone should be blaming us, the people who noticed a rather serious QC issue with our knives we paid ~$200 for, for the firing of the employee responsible. I don't care if he was let go over just this issue. The rust/pitting being there isn't our fault, so the firing of whoever was supposedly most responsible isn't our fault either. And as an aside here, I don't think he should've been fired for this, especially if this was a first mistake.

Second, this thread is getting ridiculous. There's no need for all of us to sit here sniping at each other. If you have an issue with a product, you have a right to go on the Internet to say something about it. If you have an opinion, you have a right to express it on the Internet in an appropriate forum. But really, there's no need for the name-calling and back and forth bashing. I think an awful lot of comments in this thread since the rust thing was brought up are uncalled for. I won't point any of them out, but I would suggest some people look over their words and remember that they're representing themselves rather poorly.

ZT's making this right. Everyone with a problem liner should get in touch with them. The bitching on here has been done to death already, anyway, so just move on.

 

[Jroden5446]

Soothing ocean pic, activate!

 

[Reeek]

So Bladeforums is responsible for this QC issue and who gets fired and hired at the MFG level?

Keep in mind threads like these are two way streets. We've had the MFG participating in the build up of this delivery just as much as we have.

I think now is the time to let the dust settle now that the MFG has chimed in but to blame the fallout on the forum members is a stretch.

I guess the rule is to post when you're excited and happy but keep your mouth shut and your fingers off the keyboard when you have an issue.

I don't want to be rude, but are you guys happy now? Someone lost his/her job over this.--due to all your bitching. If there wasn't all this outcry over the forum and instead taken to proper channels like the CS dept at ZT, The worker wouldn't have been so harshly punished.

Deserved punishment but not fired I think.

 

[sab13]

stop
please, just stop the arguing.
it is clear that there is an issue about the QC of the knife.
it is clear that not all of us agree that what was done is anough.
it is clear that my 551 was shipped but i will only recive it in four month, so please, just post pictures and your opinions as for how the knife actually works, it will make my wait much easier.

and for thomas, rick, dave and all others who worked on this knife, thanks for your effort, i am sure i will like it when i get it.