I just got to the office; needless to say I'm a little bit sad to see how the GB&U devolved. Thank you to the mods for locking it.
I just want to say that KSF is handling the issue like the great company most of us here have come to know and love. I will be in contact with them privately and once everything is taken care of, will follow on my word and share how things unfolded with the rest of you.
One more thing. I'm posting this picture, not to drive my point home further, but to show people that if I take the time to write something down on this forum and post it, I follow on it. Acts of God notwithstanding, I will be back in a few days/weeks/months and settle this whole issue for good.
Thank you to all who got involved and gave feedback from both sides of the debate. I really appreciate.