Not so Nano, Nano oil

No way I'd use this stuff in my watches!

I can't help but wonder if the 10w isn't any different then sewing machine oil.
 
You can buy 1 gram of fullerenes for pretty much the same price as one vial of nano oil. Mixed with vaseline oil for example, would net you a lot more of an equally good product (that you can be sure of) . Nano oil is no magic.
 
Honestly, considering its a whopping 40$ for an ounce, Id rather go with something fully synthetic and proven. Weaponshield is quite excellent and I plan to review it soon, however breakfree CLP, m-pro, eezox are all using fully synthetic bases as well.
 
No particles in the Aug. 4th order, following up on posters downplaying this oil, I'm just not sure how you would tell the difference between this and any other oil, but sometimes you go with an experienced users recommendation. I guess I've seen around 60/40 for and against!
 
I'm not hating, I just wish that I would have thought of the idea to create a sales webpage that could sell a light machine oil for $40 per ounce!
 
Christian StClaire is now asking I revise the low feedback I left for the order on Amazon.....my reply is as follows ..

Dear Sir, I don't know how you can be surprised by the feedback I have left for you. I received it, and it was contaminated with floating aluminum derbies inside. I personally wrote you an email outside of Amazon letting you know of my discovery and even attached a picture. Your reply to my email was very nonchalant, you told me not to worry about it and to have a good weekend.
Do you think this is an acceptable reply to a customer who takes the time to let you know of a defect in your product that may effect your future sales not to mention the possibility of damaging the property of users of your product? I think the feedback was justified considering the service and response.
 
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And now his reply back reads as follows...

"I do not understand why you would keep it, when I offer a replacement or money back, there is no questions asked here,
when you let me know of your observation, I replied to the best of my knowledge,
There is no possibility that the piece of aluminium can make it through a 20 gauge needle,
I am not arguing here, when I replied, I just letted you know of my prognosis,
and you went straight to a negative feedback which has nothing to do with the product itself and
without replying to my email,
I just came out of surgery when you email came in, and so I answered as a reflex,

Please comment on the not arrived on time also, I would like to hear your thoughts, thanks

Any how, the ball is in your court.
Have a great rest of the week, take care.
Best Regards, Christian StClaire ..............."
 
1. I write email to Christian StClaire describing particles in my new tube of Nano oil.

2. Christian StClaire writes back and basically says don't worry about it, particles probably wont make it through the needle... Thanks for letting me know Have a great weekend.

3.I leave poor feedback on Amazon describing the problem and email response from him.

4. Christian StClaire contacts me through Amazon asking me to remove the poor feedback because it “hurts” (and now) hes offering a return of my money in return of revising feedback.

5. I tell him feedback was warranted due to the customer service I received.

6. Christian StClaire sends above email. Explaining he answered my first email by “reflex” after coming out of surgery....


(I say)..How can you say that leaving poor feedback about bad customer service and floating aluminum particles in your product has nothing to do about the product? Poor feedback wouldn't have been left at all on Amazon if you would have chosen to deal with my first email differently. And its only after the fact that you now offer a return or replacement? You claim I didn't reply to your email? whats to reply to? You told me not to worry about it and have a good weekend.
 
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The problem is yours. Evidently the vendor is offering you a replacement and you have done nothing but make it hard on the vendor. Send the darn thing back and get a replacement or your money back. Be done with it.
 
Wow you changed your mind quickly didn't you. You are one of the reasons I felt obligated to pursue the thread using my time to see it to the end. And now you say the problem is mine?

pjwoolw said:
There is no mention of a return policy on their web site. Interesting that they did not offer to make it right considering the bad press they could get. I've never had a big interest in the product. But if I paid that much dough of a highly touted product and there was junk / stuff in the container I'd be pretty hot about it. "Oh thats interesting thanks for letting me know" isn't a response I would accept.
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pjwoolw said:
The problem is yours. Evidently the vendor is offering you a replacement and you have done nothing but make it hard on the vendor. Send the darn thing back and get a replacement or your money back. Be done with it.
Click to expand...
 
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brandoak,

I'd have them issue you a return label so that it doesn't cost you anything to return it. Once made right you could write another feedback.

I bought all three of mine from KnifeWorks and as I mentioned before none had any sort of debris.
 
RamZar said:
brandoak,

I'd have them issue you a return label so that it doesn't cost you anything to return it. Once made right you could write another feedback.

I bought all three of mine from KnifeWorks and as I mentioned before none had any sort of debris.
Click to expand...

Yes sir, Im working on a return we will see how it goes but for now this is his latest email. Does it seem smart alecky to you?

"Look Brandoak,

Honestly coming out of my surgery, I know now that I took a shotcut.
So If you wish, I can send another aluminum Free Nano-Oil pocket oiler. LOL.
Bottom line, one totally unexpected occurrence in 10s of thousands creating so much bad blood should no be.
I just hope that the stigma will not have everyone looking at the bottom of each tube from the bottling line as they would have to rest for a stretch before QCing at this level. As I said before since 2007 this has never been seen nor reported & I am not saying that another tube did not leave StClaire USA in that state before.
So please discard the tube after you receive the replacement.
Take care.

Best Regards, Christian StClaire
 
To me it looks like you set them up to justify the negative feedback. Normally Id give the benefit of the doubt but it seems to be a repetitive behavior. Not trying to troll you. But having witnessed your word manipulation first hand and my experiences with st claire. I have to give st claire the benefit of the doubt in this case.
 
StClaire is a real stand-up guy and his product is top notch, as in the best performing lubricant i've found to date.
 
brandoak said:
Wow you changed your mind quickly didn't you. You are one of the reasons I felt obligated to pursue the thread using my time to see it to the end. And now you say the problem is mine?
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I'm a terse guy. I don't waste words very often. I don't mean to offend but the situation as you described it seemed a bit off. A bit of dance. I'll rephrase by saying the ball is in your court. Follow up with the vendor as you've stated and I'm sure the problem will be resolved.
 
I do feel inclined to say, while I'm nowhere convinced enough to spend 40$ for a ounce of nano diamond bearings. I consider the lube/oil situation to be similar to knives, will a 50$ knife from a major company do everything it needs to? Yes, but for those who want the very best a Sebenza/custom etc is still better. Rem oil and 3 n 1 oil is by no means the best stuff available, its popular because its the cheapest stuff that still meets most people's needs.
 
SBaker34 said:
I do feel inclined to say, while I'm nowhere convinced enough to spend 40$ for a ounce of nano diamond bearings. I consider the lube/oil situation to be similar to knives, will a 50$ knife from a major company do everything it needs to? Yes, but for those who want the very best a Sebenza/custom etc is still better. Rem oil and 3 n 1 oil is by no means the best stuff available, its popular because its the cheapest stuff that still meets most people's needs.
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Honestly i have drawer filled with all the latest greatest knife lubes including st claire nano oil and the stuff from the guy who claims they stole his idea and name with a inferior product. And to this day after years of using different things i cant say that i can tell a difference. I wanted to. And briefely even convinced myself of such. But nothing has been so amazing that i can say it works better than another. I think the only thing that i note of significance is that super lubes dont stink like cheap stuff. Half the time i think these lube companies get their start by going into the automotive section of walmart and buying a bottle of prolong or other similar product to keep your engine running smooth and knock free and dividing a $30 bottle among 100 syringes and making suckers out of all us guys willing to drop that same amount of money for a neat little needle aplicator.
 
PURPLEDC said:
Honestly i have drawer filled with all the latest greatest knife lubes including st claire nano oil and the stuff from the guy who claims they stole his idea and name with a inferior product. And to this day after years of using different things i cant say that i can tell a difference. I wanted to. And briefely even convinced myself of such. But nothing has been so amazing that i can say it works better than another. I think the only thing that i note of significance is that super lubes dont stink like cheap stuff. Half the time i think these lube companies get their start by going into the automotive section of walmart and buying a bottle of prolong or other similar product to keep your engine running smooth and knock free and dividing a $30 bottle among 100 syringes and making suckers out of all us guys willing to drop that same amount of money for a neat little needle aplicator.
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Honestly, the only real "noticeable" difference for me is that fully synthetic oils last much much much longer than mineral oil based ones, I oiled my ar15 barrel over a year ago, and its still wet. The rest is quite frankly really hard to test. My preferred lube is Weapon Shield, but other than noticing much less crud in my .22 pistols as compared to breakfree CLP, its not really possible to see a huge difference between two quality oils. Several oils like miltec, and the biobased frog lube etc, have been proven to be actual ripoffs in firearms at least. That being said, to go back to the knife argument, you might not notice the difference between a benchmade and a sebenza, but that does not mean there is none or that nobody could notice or care.
 
Well I guess its time to conclude this post and move on.
Mr. Christian StClaire is now checking tubes for debris before shipping and he seems to be a good guy overall. I admit I may have had problems in reading or decoding his emails due to a language barrier of sorts but Im pretty sure we got everything figured out in the long-run.


When receiving a defective product I'm pretty docile and usually chalk it up as a lesson learned, but in this case chose to adapt the overall sentiment I was getting from those of you who chimed in and I followed through.

It was never in my interest to discredit or shame the product.
To be accused of “setting them up to justify giving them negative feedback” ...come on really?

Ill think twice before posting a problem or concern again here on bladeforums.

Have a pleasant day.
 
brandoak said:
Well I guess its time to conclude this post and move on.
Mr. Christian StClaire is now checking tubes for debris before shipping and he seems to be a good guy overall. I admit I may have had problems in reading or decoding his emails due to a language barrier of sorts but Im pretty sure we got everything figured out in the long-run.


When receiving a defective product I'm pretty docile and usually chalk it up as a lesson learned, but in this case chose to adapt the overall sentiment I was getting from those of you who chimed in and I followed through.

It was never in my interest to discredit or shame the product.
To be accused of “setting them up to justify giving them negative feedback” ...come on really?

Ill think twice before posting a problem or concern again here on bladeforums.

Have a pleasant day.
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Don't let some of the more aggressive people discourage you. I agree it sounds like there was somewhat of a misunderstanding, but I personally don't consider customer service as exceptional if you have to "force" them to make a problem it right by directly asking, at least on a premium product.
 
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