Online knife retailers and Paypal..

I can buy or purchase from any website with no problems with PP or a PP CC, only have issue with "kits" website.. not sure why but I'm gonna guess because they sell gun powder kits... If you look at other "knife" websites they don't sell that type of stuff..

Hmmm? I just used my PP CC on the kits site with no problem in November.
 
Thank you all.

But does anyone have any experience with gpknives.com?

Gpknives is great to deal with. My brother and i, unknowingly, both ordered a different Benchmade from them about an hour apart. They noticed it right away, contacted us immediately and shipped them both together. Even refunded the second shipping charge. Great customer service and fast shipping!
 
Pay Pal and Ebay are both shady when it comes to knives, and they don't care who you are or how much you sell, they will hold your money.

Certain makes of knives can't be purchased with pay pal (switchblades I would presume), certain materials (I was once screwed over by pay pal for using sheeps horn as a material, they said it was ivory). Turns out, I wasn't breaking any rules - somebody was harassing me, and that is where the real problem comes in; you can screw with anyone without any proof or reason. A claim can hold up funds for weeks, so you have to be extra careful not to offend anyone when using PayPal or Ebay.

Like a dealer said as well, the only people getting rich off PayPal or Ebay are PayPal and Ebay. Paypal charges 4% off the top, Ebay charges 10%, and they both tack of surcharges any chance they get. In the knife or gun industry, vendors need processors that aren't prejudiced against their product.
 
Gpknives is great to deal with. My brother and i, unknowingly, both ordered a different Benchmade from them about an hour apart. They noticed it right away, contacted us immediately and shipped them both together. Even refunded the second shipping charge. Great customer service and fast shipping!

lol! That's great. Did you order with the same account or order to the same address or something? Anyway, I placed an order yesterday with gpknives.com, and am waiting for an order update and a reply. (They said replies can take up to 48 hours. Probably busy.)
 
Yeah we had the same shipping address. Every order I've had from them has been delivered really quick and efficient.
 
Yeah we had the same shipping address. Every order I've had from them has been delivered really quick and efficient.

Ah, that's great. I'm trying to cancel the order, though, because you apparently need to send them a photo ID of the credit card holder. Not that I'm using any illegal credit cards or anything, but I've never done or heard of anything like that before.
 
Very new member here, been lurking and reading for quite a while.

One thing I'd add, there are numerous threads in this forum that describe how customers are taken advantage of by unscrupulous dealers and individuals. One thing Paypal does and does well is protect the interests of individuals who find themselves on the short end of a dishonest dealer.

Yes they charge fees, yes they have some rules I don't care for but no one has come up with a viable alternative that offers the same kind of service that I'm familiar with.

No seller is being forced to use their services. While I can certainly appreciate that some feel they are too intrusive and too expensive, I can't help but think that there just may be a few companies that don't like the fact that Paypal makes it just a tiny bit harder to rip off unsuspecting customers with little or no consequence.

In many of the threads that describe buyers becoming the victim of a dishonest seller, I've noticed with some regularity that the folks who used Paypal tend to get their money back with far less effort.

And for what it's worth, I don't buy from anyone who blatantly violates Paypal's policies on adding service charges or using the "gift" option when buying merchandise, in my opinion, any seller who would try and cheat a service provider out of their agreed upon fees won't have any hesitation in trying to cheat me either.

Back to lurking...
 
Ah, that's great. I'm trying to cancel the order, though, because you apparently need to send them a photo ID of the credit card holder. Not that I'm using any illegal credit cards or anything, but I've never done or heard of anything like that before.

GP knives is G2G, nothing fishy going on there, just protecting you as the card holder. Your in Europe you said right? That's very common practice and shouldn't be much, if any inconvenience. Again it's just a small step, almost no hassle to protect you as a customer and a card holder.
 
Ah, that's great. I'm trying to cancel the order, though, because you apparently need to send them a photo ID of the credit card holder. Not that I'm using any illegal credit cards or anything, but I've never done or heard of anything like that before.

That is not an unheard of practice at all when dealing with overseas customers (at least the smaller/medium sized stores can and will request it).
 
That is not an unheard of practice at all when dealing with overseas customers (at least the smaller/medium sized stores can and will request it).

^ This.

Unfortunately we have almost no way to verify the billing/shipping for overseas customers without some form of ID. We're not out to get anyone here, just protecting ourselves against fraud.

In regards to Paypal, I really do believe the community should stop feeding them money. They don't support our industry, and there are plenty of alternatives these days.
 
You make a good point, I'd be willing to bet that if everyone used something other than Paypal for their knife & gear related purchases in a 24 hour period, they would definitely feel it.
 
GP knives is G2G, nothing fishy going on there, just protecting you as the card holder. Your in Europe you said right? That's very common practice and shouldn't be much, if any inconvenience. Again it's just a small step, almost no hassle to protect you as a customer and a card holder.

Yeah, I worked it out with them. :)

I did some more reading on international orders with other stores, and it seems like most have some sort of additional rules for this.

BladeHQ requires you to e-mail them (Will they ask you to provide some ID? I don't know.), and has a list of stuff they won't send. (The only item that, I think, should not be on there, or at least up for discussion, is the machete. The rest of the items would most likely cause some trouble with the customs.).

NewGraham requires your first order to be through Western Union.

Knifeworks requires you to send them a copy of the credit card (Not sure what this means - maybe a picture?). Knifeworks also won't send swords because of the cost of shipping, but shouldn't that be up to the buyer?

Knifecenter and Knifesupply seem to be two of the few that accepts Paypal and ships internationally with no additional rules at the moment. However, while Knifecenter has a lot of models, it seems like the majority of their stuff is out of stock. Maybe this is related to the holidays, and they are restocking. Their prices also seem to be slightly higher than some of the other stores. The times I've ordered from Knifecenter, I've usually received the package after 3-4 days. (I live in Norway.).

Knifesupply has a decent selection, but their customer service isn't that great, or is very busy, and they don't list the stock status - so, I wonder if they order the stuff you've ordered from another supplier for the majority of their stuff. They seem to have relatively good prices though.

Experience with shipping internationally is, however, also somewhat important (For international buyers, of course.) - for Norway, at least; if a package doesn't have the right documents and invoices, the package will stay at the customs office until they have it. This means that, either you contact them with the correct information (Sending an e-mail with social security number and the order information.), or wait for a letter from them (Which asks for the necessary information, or authorization to open the package, presumably so they can value the contents.).

I had to contact or provide information for the customs office for the last 2 packages I received -- one was from Lamnia.fi (Had to provide social security number.), the other was from Knifesupply.com (Had to provide commercial invoice, social security number.).
 
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I got the package from GPknives, and it certainly seems like a great site. Awesome customer service (Which is very important.), and the customs forms and invoices were all in order.

Anyway, a little story on my experience with the customer service;

Due to the ID requirements, I asked them to cancel my order, but since basically all knife-sites require some sort of ID, I decided to try and work it out with GPKnives, and I did -- so I asked them to not cancel the order, or uncancel it, but they couldn't, so I placed a new order.

Even though I ordered the same things, the total $ cost seemed to be 18$ish more than my previous order. As it turns out, one of the knives had gone up 18$ dollars.

I assumed that, in order to pay the original amount for the shipment, I'd have to argue for awhile - so, I decided to just let them know, and gauge their reaction. After letting them know, they offered to refund the difference, but said that they couldn't change the customs form since the package had left the warehouse, and apologized for the inconvenience!

I imagine that a lot of sites would have argued against me on this, and said that the sale didn't count if I didn't place the order while the item was on sale, or something like that.
 
Knifecenter is in the process of (or has just finished) relocating. They had a big sale 'round about Christmas or New Year's to close out as much inventory as possible before the move. I suspect that they'll get their in-stock inventory back up to normal shortly.
 
Old Hundred Collectibles accepts PayPal and Ships Internationally. But we don't sell Tacticools, only Traditional Pocket Knives.
 
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