I've only purchased online once. I heard great things from NewGraham.com, so I decided to go with them. They were great - no hassles, nothing I can complain about.
Depending what sort of knives you're after, I shop at http://www.eknifeworks.com for large bowies & hunting items, & http://www.tinysusa.net for folders & automatics. Never had as bad experience with either one.
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