The representative also told me that the new owner has not determined how they are going to handle warranty claims going forward. I really feel this is a bad move on the part of the new owner,
Why would the new owner warrantee/guarantee something he had less than nothing to do with manufacturing?
To be honest, I've never heard of such happening. If you have, please tell who.
When Cold Steel recently sold out to whoever, the Thompson era knives lost their warrantee. That includes the products in dealer and distributor inventory, and the items at the various CS contract manufacturing facilities yet to be shipped out.
When Schrade went under in 2004 no one expected Taylor Cutlry who bought all the brand names and intellectual properties at the bankruptcy auction to warrant the pre-bankruptcy knives.
In 2017 when BTI bought out Taylor, the didn't have to warrantee the Taylor Schrade era knives, (they still don't warrantee the old US and European made pre 2004 knives.) The Taylor Schrade were warranteed, since they were/are still using the same contract companies. The only real changes were
some (not all) of the management personell, and the letterhead.
Be aware they didn't
have to warrant the Taylor era knives. They could have made cosmetic changes, or changed some materials (brass or copper bolsters instead of German Silver, for example) to differeniate the BTI/Taylor made products, and only warrantee what BTI actually contracted for.
When Chrysler bought AMC the excisting new cars "under warrantee" - either waiting for a buyer on the showroom floor, or bought the day prior to the Chrysler buy-out, were no longer covered by the warrantee (aside from the emissions warrantee, which is covered by whoever made the emission control items.)
When Fiat bought Mercedes Benz's interest in Chrysler, those made during the MB partnership/ownership were not covered by the warrantee.
When Ford sold their controlling interest in Volvo, SAAB, Mazda, and Misubishi, all the cars of those brands made when they were in control lost their warrany. Same for the offshore GM brands when GM sold their interests in them.
New owners are not required to warrant their predicessor's products, any more than the former owners are required to provide warrantee coverage. (which in the cases of bankruptcy would be rather difficult to do ... or enforce, since that company no longer exists. The
name may "live on" but the corporation is no more. Queen Cutlery died during the great depression. Someone else bought the name and made knives using the name. Pre-depression and post depression Queen knives are not related, or the same company. Current production Queen knives are not related to Queen knives made 6 years ago. Queen /Schatt & Morgn went bankrupt a couple years ago. the Queen and Queen City brands are owned by the same company that owns Rough Ryder and Marbles. TheSchatt & Morgan name is owned by some other company. (they are at least two years late from their original planned re-introducion of the brand.)