Ordered a knife - haven't see it

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NativeCraft

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I ordered a knife back on Dec. 11 and I finally went to the tracking link a couple of days ago to see where it was as it hadn't shown up yet. The tracking link shows that it was delivered on Dec. 14th by USPS. I haven't seen it, nor has the wife.
What to do?
I should have been keeping a better eye on the tracking info and looked into it earlier. Our neighbors are pretty good about bringing over our stuff that shows up at their house and we do the same for them.
 
NativeCraft said:
I ordered a knife back on Dec. 11 and I finally went to the tracking link a couple of days ago to see where it was as it hadn't shown up yet. The tracking link shows that it was delivered on Dec. 14th by USPS. I haven't seen it, nor has the wife.
What to do?
I should have been keeping a better eye on the tracking info and looked into it earlier. Our neighbors are pretty good about bringing over our stuff that shows up at their house and we do the same for them.
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Call the post office that delivers your mail. They can use GPS tracking to see where the mailman was standing when he scanned the package.
 
Railsplitter said:
Call the post office that delivers your mail. They can use GPS tracking to see where the mailman was standing when he scanned the package.
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I will do that. I will bet he scanned it and then put it in his pocket when he realized that it was likely a pocketknife.
 
NativeCraft said:
I will do that. I will bet he scanned it and then put it in his pocket when he realized that it was likely a pocketknife.
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I hope that's not the case but the probability does increase when the return address says something like "John Doe's Knife Store".

I recently had to call my local PO for the same issue. It took the Supervisor about 1 minute to look up the GPS tracking. The mailman was standing in my driveway when he scanned the package so unfortunately, the item is still lost.
 
NativeCraft said:
I ordered a knife back on Dec. 11 and I finally went to the tracking link a couple of days ago to see where it was as it hadn't shown up yet. The tracking link shows that it was delivered on Dec. 14th by USPS. I haven't seen it, nor has the wife.
What to do?
I should have been keeping a better eye on the tracking info and looked into it earlier. Our neighbors are pretty good about bringing over our stuff that shows up at their house and we do the same for them.
Click to expand...

- here in UK we can look up who it was signed by and the signatory.

Rather than [me] thinking someone has committed a rather bad deed, I'm hoping a neighbour took it/signed for it and you'll get it very soon........
 
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Chui said:
- here in UK we can look up who it was signed by and the signatory.

Rather than thinking someone has committed a rather bad deed, I'm hoping a neighbour took it/signed for it and you'll get it very soon........
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We don't typically sign for packages here. The vendor is doing an excellent job of following up on it. He just spoke to a lady at my local post office and she told him that our neighborhood has a "cluster box" where mail is delivered, which is totally incorrect - we have individual mailboxes in front of each house. Someone has something jacked up.
 
Sorry to hear you have a missing knife and hope it gets resolved.
Going to move this to Feedback.
 
NativeCraft said:
We don't typically sign for packages here. The vendor is doing an excellent job of following up on it. He just spoke to a lady at my local post office and she told him that our neighborhood has a "cluster box" where mail is delivered, which is totally incorrect - we have individual mailboxes in front of each house. Someone has something jacked up.
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Call them yourself if you haven't already. If the person answering the phone doesn't identify themselves as a Supervisor, ask for a Supervisor. If necessary, ask the Supervisor if he/she has the ability to see where the mailman was standing when the package was scanned and ask him or her to do that for you.

If they have GPS tracking capability (and they probably do) it only takes a minute to determine exactly where your package was when it was scanned. Call them yourself before they close for the day.
 
Railsplitter said:
Call them yourself if you haven't already. If the person answering the phone doesn't identify themselves as a Supervisor, ask for a Supervisor. If necessary, ask the Supervisor if he/she has the ability to see where the mailman was standing when the package was scanned and ask him or her to do that for you.

If they have GPS tracking capability (and they probably do) it only takes a minute to determine exactly where your package was when it was scanned. Call them yourself before they close for the day.
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The vendor has already contacted them and is working with a lady there to resolve it. See my post #9 above. Apparently where the delivery person was when they scanned it had one of those things where everyone's mail is delivered to the same spot, like at a trailer park or apartment complex, and she must have gotten things mixed up and put it in one of those. Of course, if she did, some unscrupulous person was just excited that they got a "free pocketknife".
 
NativeCraft said:
The vendor has already contacted them and is working with a lady there to resolve it. See my post #9 above. Apparently where the delivery person was when they scanned it had one of those things where everyone's mail is delivered to the same spot, like at a trailer park or apartment complex, and she must have gotten things mixed up and put it in one of those. Of course, if she did, some unscrupulous person was just excited that they got a "free pocketknife".
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My apologies, Sir. I didn't realize you already had proof of the actual location it was scanned. I sincerely hope you can recover your knife.
 
NativeCraft said:
The vendor has already contacted them and is working with a lady there to resolve it. See my post #9 above. Apparently where the delivery person was when they scanned it had one of those things where everyone's mail is delivered to the same spot, like at a trailer park or apartment complex, and she must have gotten things mixed up and put it in one of those. Of course, if she did, some unscrupulous person was just excited that they got a "free pocketknife".
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Hopefully that is enough proof that the package was not delivered.
 
Well, now the post office is saying that it was indeed scanned at the end of my driveway when they put it in my mailbox. Apparently the lady the vendor had on the phone yesterday was unfamiliar with how to properly use the Geo-Scan system. Umhmm....
I will keep an eye out for it. With all the packages we have received this Christmas season, there is a remote possibility that it got mixed up in a bundle of mail and is now laying on a shelf in the garage or has been kicked up under the seat of my wife's car.
Oh well, I'm only out $45 if it doesn't show up.
 
For years our former carrier scanned everything as he loading it on the truck at the PO in the morning. This was known to supervision but he was allowed to keep doing it until he was medically retired for obesity. Most times it was dumped on our turnaround in front of our garage, rain, shine or snow. Sometimes our neighbor got it. Sometimes it was dumped out at the mailbox on the road. Sometimes it went in the roadside ditch. Your tax money at work. New Carrier is great.
 
Thomas Linton said:
For years our former carrier scanned everything as he loading it on the truck at the PO in the morning. This was known to supervision but he was allowed to keep doing it until he was medically retired for obesity. Most times it was dumped on our turnaround in front of our garage, rain, shine or snow. Sometimes our neighbor got it. Sometimes it was dumped out at the mailbox on the road. Sometimes it went in the roadside ditch. Your tax money at work. New Carrier is great.
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The USPS employs nearly half a million people. I'd say it's impossible to not have some bad apples in the group with that many. "Your tax money at work" snark in response to doesn't make sense.
 
The USPS loses $billions each year - paid for by special appropriations passed by Congress. "Your tax money at work" is simple reality.

I did Christmas temp work as a carrier in college in Columbus, Ohio. I got back at 2:10PM the first day and was told in no uncertain terms by fellow carriers and a supervisor not to show before 4:00 PM in the future - I was setting a bad example by finishing so early. And the load was NOT light.

Bell System had over 1,000,000 employees when I joined. Any employee caught disobeying a mandatory rule got one oral warning, one written warning, and was fired. Our carrier refused to scan for delivery and dumped our mail in the weather for seven years.

As a Scot, I appreciate defending a hopeless cause, so props for defending the USPS as an institution. I already defended one of its employees.
 
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