PayPal and You

I guess they didn't consider my postal receipt enough "proof". What's a proof of shipment anyway? Have you tried their "protection for sellers"? I did. I will do my best to avoid relying on it from now on. I do recongnize they provide a service, though. The fees they charge is pretty high IMHO, but they're pretty much in a monopoly situation so all the better for them!
Did your postal receipt provide the necessary info?
As per the user agreement...
11.4 Proof of Shipment, Proof of Delivery and Signature Confirmation Requirements.

"Proof of Shipment" is online or physical documentation from a shipping company that includes all of the following:
•The date the item is shipped.
•The recipient's address, showing at least the city/province or postal code (or international equivalent).

"Proof of Delivery" is online documentation from a shipping company that includes all of the following:
•The date the item is delivered.
•The recipient's address, showing at least the city/province or postal code (or international equivalent).
•Signature Confirmation as described below for payments of $325 CAD or more of the following foreign currency equivalents:
350 Australian Dollar (AUD) 1,600 Norwegian Krone (NOK)
500 Brazilian Real (BRL) 12500.00 Philippine Peso (PHP)
6,000 Czech Republic Koruna (CZK) 800 Polish New Zloty (PLN)
1,500 Danish Krone (DKK) 150 Pound Sterling – United Kingdom (GBP)
200 Euro (EUR) 400 Singaporean Dollar (SGD)
2,000 Hong Kong Dollar (HKD) 2,000 Swedish Krona (SEK)
55,000 Hungarian Forint (HUF) 330 Swiss Franc (CHF)
1,000 Israeli Shekel (ILS) 8250.00 Taiwan New Dollar (TWD)
28,000 Japanese Yen (JPY) 9000.00 Thai Baht (THB)
2,200 Mexican New Peso (MXN) 250 United States Dollar (USD)
380 New Zealand Dollar (NZD)

"Signature Confirmation" is online documentation that can be viewed at the shipping company’s website and indicates that the item was signed for on delivery.
 
On the monopoly aspect of things, it would be nice if Google checkout got going in a better way to allow the use of their pay service similar to the way paypal works for non merchant transactions. Sure there is still a fee, but I think they would undercut paypal to some extent.
 
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With Google's current monopoly troubles, I don't see that happening anytime soon.
 
PayPal is really bad for the seller if a dispute comes up. I have been defrauded several times with PayPal supporting the buyer. If you want details, send me a PM, but I don't want to post here and give any of the bad guys an idea or two to use.

As a side note, I have also been defrauded as a buyer and PayPal was of no help.
 
I have begun to get really pissed with the Ebay fee's which are out of control. I recently sold a item for 315.00 due to financial hardship's. The Paypal fee is more reasonable for the convience, however, I would have no problem waiting on a Postal Money Order or Personal Check. This is no longer allowed form of payment on Ebay, or that is my understanding. The Ebay fee's were $29.43, then the PayPal fee's were 9 something. I ended up losing 50.00 dollars on the item and that really hurt my pocket book. Thing's are so expensive now, every cent count's. I read recently the owner's of these sites are the first private entities who will be sending rocket's into space competing with Nasa. I guess that explains them raping everyone.
 
I think Paypal absorbing 3.5% of transactions is excessive when you're buying/selling custom pieces ranging in the thousands of dollars. For them to assert flat fees on a scale based on purchase price would make more sense, to me at least. It's a double whammy when buying selling on the Bay, where you're being charged by both Paypal and the Bay.

On smaller purchases, no, I don't think it's unreasonable. I find Paypal convenient and expedient in all instances.

I'm guilty of requesting addition of the 3.5% rather than simply building it in, since I've sold things by example, having seen others do this for years. I intend to change my practices, however, to build the price in, as I see everyone's points in this and similar threads. I'm also not too stubborn to change at 38 years of age. :)

Prof.
 
I used to sell on ebay and paypal sides with the buyer. If a buyer buys from you a knife and claims that they did not receive it and receive something cheap instead and files for a refund, I do not know if the seller would win the case.

If the buyer opts for no insurance/ tracking, he literally can get it free.
 
If you take picture of it being packaged and the address label, plus keep all receipts to prove to ebay & paypal you sent your item, you are normally OK.
My milf has beten scamers a couple time like that.
 
Did your postal receipt provide the necessary info?
As per the user agreement...

Yes it did.

I think you guys are missing the applicable rule here. When a buyer files an "Item not received" claim, proof of shipment is not what is required, proof of delivery is required.
That means for a payment under $250 US you need the shipping company you used to say you shipped within 7 days of receiving payment, and that they delivered it to the address provided to you by PayPal. Over $250 you will also need a signature for the delivery. "lost in the mail" is the sellers problem 100% of the time, and the reason I will NEVER ship outside the USA to someone I don't know and trust (unless they mail me cash).

If, as the seller you ship/mail to your buyer without delivery confirmation you are putting yourself at risk with PayPal. You might be able to take your buyer to court with an email that shows they agreed to assume the risk themselves, but as far as PayPal is concerned the seller is responsible to deliver the purchased item to the buyer, period.

As for sellers adding PP fees to their listings, the seller should factor in every cost, including insurance (which is 100% for the seller, not the buyer), postage, PP fees, eBay fees etc.. and price their items accordingly. Then offer a discount for money order payment if you like, that does not violate PP rules.
 
If you take picture of it being packaged and the address label, plus keep all receipts to prove to ebay & paypal you sent your item, you are normally OK.
My milf has beten scamers a couple time like that.

Proof you paid for postage, and packaged the item is not proof you mailed the item. Even if you have proof you mailed the item, that is not proof it was ever delivered, and that is what is required if the buyer claims he never received your package.
 
FLymon,
I know the rules. That is why I asked Defaultuser some questions. When he replied "yes I did" it took that as he read the user agreement I posted and was honest about providing all the necessary info... tracking, proof of delivery, signatures, etc...

If you are going to skimp on shipping or use/accept the "gift" option to avoid fees, don't complain about PP not backing you. I find that most of the folks who gripe about PP and Ebay haven't done their homework prior to doing business through them. It is not difficult to estimate fees/shipping and familiarize with the buyer/seller protection agreement. Most folks seem to do that, after the fact.... then blame the tool instead of the user.

If you are going to use PP or Ebay, you must not skimp on shipping!!!....... signatures, tracking, etc....


Professor....... you are eligible for the Business Payment plan and the $0.50 flat fee for transactions. Look back through my posts in this thread for a link.

Rick
 
FLymon,
I know the rules. That is why I asked Defaultuser some questions. When he replied "yes I did" it took that as he read the user agreement I posted and was honest about providing all the necessary info... tracking, proof of delivery, signatures, etc...

If you are going to skimp on shipping or use/accept the "gift" option to avoid fees, don't complain about PP not backing you. I find that most of the folks who gripe about PP and Ebay haven't done their homework prior to doing business through them. It is not difficult to estimate fees/shipping and familiarize with the buyer/seller protection agreement. Most folks seem to do that, after the fact.... then blame the tool instead of the user.

If you are going to use PP or Ebay, you must not skimp on shipping!!!....... signatures, tracking, etc....


Professor....... you are eligible for the Business Payment plan and the $0.50 flat fee for transactions. Look back through my posts in this thread for a link.

Rick


I couldn't agree more with what I highlighted in your post, and a big thanks for the heads up on business payments:thumbup: I have just requested more info on that from PayPal.
 
Proof you paid for postage, and packaged the item is not proof you mailed the item. Even if you have proof you mailed the item, that is not proof it was ever delivered, and that is what is required if the buyer claims he never received your package.

It isn't that hard.... use a trackable means to ship. That is the price that comes with the convenience of buying/selling online. People seem to want it all and pay for nothing.
 
I couldn't agree more with what I highlighted in your post, and a big thanks for the heads up on business payments:thumbup: I have just requested more info on that from PayPal.

You're very welcome.... I am not eligible for the BUsiness Payment thing, being a Canuckian, or I'd be all over that! Perhaps if it works out, they will offer it across the board, someday.
 
They suck! I can't even get Contender barrels with PP(or ebay) anymore!

The giant monopoly really needs some competition, but they have gotton so big I feel they will never have any, and can continue with there high fee's and political agenda.

I've never been ripped off, but feel they don't protect the seller as they should IMO. There was a recent thread about a guy from Canada that has ripped off a few people claiming he didn't recieve the knife and would file a PP dispute. I'll never ship out of CONUS if PP is involved.
And I'm sure not going to eat there fee's if it is a very expensive knife. I like usps mo's, and will give a 3.2% discount on a high dollar item paid with usps mo.

Way to many threads pop up here about PP, and CONUS shipping. Maybe a sticky up top for these two issue's are needed, because it seems these type of threads about PP will NEVER stop.
 
I always pay for signature confirmation and ins.in the US,and usually it's a little more than the buyer pays,but it's worth it to me----I might have been lucky but I have shipped all over the globe and only had one problem and it was the buyers fault,it came back to me but- I reshipped at my expense to the UK-----They do tend to side with the buyers,but that's where their and our money comes from-----
 
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