Paypal

Forum: FEEDBACK: The Good, The Bad, The Ugly!

This is your area to tell about your experiences (Good or Bad) with dealers, sellers, and individuals you've bought, sold, and traded with.


Too many paypal/net to me/+3%/+4%/+your first born posts in the GB&U section. This section is for members to do as this sections title states. These paypal threads clutter up this section.
If someone wants a rule change, go to the Tech Support, General Q&A, Site Feedback & More.
 
I don't see a problem with these kind of discussions here. Considering they all deal with buying or selling.
 
Just my opinion but it's a never ending story with these pp threads. There is no rule set prohibiting what these posts complain about. Just clogs up this section for others who are researching.
 
Just my opinion but it's a never ending story with these pp threads. There is no rule set prohibiting what these posts complain about. Just clogs up this section for others who are researching.

Your just a back click away from happiness :)
 
I'm probably in the minority as I don't use pp.
Have heard too many horror stories.
Personal checks or USPS Money Orders have always worked for me.

Doug
 
Paypal isn't perfect, but it is convenient. I've had several issues using them both as a buyer and a seller ever since they first came out (before ebay bought them) in the 90s. Despite all the problems in the past, I can understand their policies. I don't agree with a lot of them, but I do understand them. I once had to wait six months before they would release my funds I received as a seller on ebay. They held because I was a fairly new seller, I received multiple payments in the span of two weeks, and the amount was so high. They held it just in case there was a problem that developed from any of the buyers. Well, I finally received my money but no longer sell on ebay or use paypal for such large transactions. I mainly use them for "small" purchases below $300.

A lot, if not all, banks now offer the feature of sending money online, especially if you bank online like almost everyone. You can either send a physical check via online method or send money via electronic funds transfer. I would check into your bank's features.
 
Paypal works if you use it correctly. Read the user agreement/policy and adhere to the rules... it is that simple. Publicly asking for 4% extra to cover fees directly violates the agreement. So does shipping without a signature. Every "horror story" I've read about Paypal has been the fault of the user. It offer protection to the buyer AND seller. Paypal rocks.
 
If you are only doing a few transactions per year then paypal probably isn't for you, but when you are doing thousands of transactions per year, you get a rate of as low as 2% instead of normal rate and I have never had an issue with paypal. I transfer thousands from it to my bank and it has always been seamless, never have to worry about bad checks or phony money orders, I think it is great. Just saying
 
I read a lot of people declaring that asking for some percentage to cover fees is against Paypal's rules. But that is actually only a portion of their user agreement. Here is the section from the user agreement:

4.6 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions.

(bold put in by me)

If you read the entire thing it does state that charging a "handling fee" is allowed.
The intent of course is to not make it more desirable have someone pay by cash/check/or money order, or whatever other method, than to use Paypal's service (Paypal keeping their service competitive as a payment method, i.e., leveling the playing field for themselves).
The funny thing is, that for a lot of people, myself included, it is more desirable to use paypal anyway, with the instant payment and receipt of funds, not to mention convenience.
This seems kind of like a moot point anyway, since the Exchange forums aren't really stores with set prices and the secondary market essentially determines most pricing eventually.
In a perfect world sales on the forums should be treated the same as trades, since both parties are operating on trust. (I must sound like an old fogey, pining for the early days of Bladeforums...) :D
 
I read a lot of people declaring that asking for some percentage to cover fees is against Paypal's rules. But that is actually only a portion of their user agreement. Here is the section from the user agreement:

4.6 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions.


I think this is interesting because you could charge a S&H fee to essentially balance the paypal charge. Most transactions I've done shipping is included with the price, so if you listed said knife for $100 and $10.00 for shipping and handling, you are getting your ~$100 net. I personally think the paypal issue is a non-issue. It's silly to get worked up over something that doesn't concern you. Do the right thing on your end, don't buy from sellers you have issue with, and just let it go. There will always be ways for people to circumvent the system, and if this was truly an issue, PayPal would address it accordingly.
 
The whole surcharge thing may be out the window. I saw on the news today that a law was just passed allowing retailers to add the fees for CC purchases to the buyer. They said most big retailers were not going to do it but many smaller ones might.
 
I read a lot of people declaring that asking for some percentage to cover fees is against Paypal's rules. But that is actually only a portion of their user agreement. Here is the section from the user agreement:

You know how that is supposed to be taken, though.:rolleyes: I don't know about what others have declared but I was speaking about the numerous sale threads that have lines like "Add 4% for PP fees." That directly violates the user agreement. I personally know folks who have been nailed for that... One had to pay back fees to keep his account and the other lost his account altogether. What you add to your costs in the background is your own business but have the smarts not to openly advertise it. Some people offer a discount for not going through Paypal... sneaky but legit. Just know that when you refuse to accept Paypal, you could be incuring more fees to you customer.

Bottom line... if you use PP for business, get a business account and FOLLOW THE RULES. I have done well over 100k in business through Paypal and have never had a problem that wasn't fully resolved to my liking. I only wish they'd open up the Paypal Business Payment option to Canadian members. (They offer a flat rate fee of $0.50 per transaction, or something to that effect.)
 
Every "horror story" I've read about Paypal has been the fault of the user.
Rick, you have written this statement in several posts.

Consider the following:
1) We had our account hacked
2) We lost almost $900
3) We got none of it back

How was this our fault?

Chuck
 
Rick, you have written this statement in several posts.

Consider the following:
1) We had our account hacked
2) We lost almost $900
3) We got none of it back

How was this our fault?

Chuck
Sorry to hear that, Chuck. You're right... I was absolute... almost every case. Your account was hacked and Paypal didn't back you up? I was hacked once and it worked out well. What reason did they give you for not taking oweness of a security breech in there own software and what kind of balance were you running?
 
I certainly don't think that paypal is perfect, but is there any alternative financial intermediary that works as well to assist individuals buying & selling online?

I don't know anything about this other than what was in the email I got two days ago, but, Chase Bank now has what they call QuickPay. The subject line said "Pay virtually anyone from virtually anywhere!"

Looks like you need either an email address or phone number for the person and it says that one of the parties has to have a Chase checking account. Maybe not as easy or as widely acceptable as PP but it's free. :)
 
I've just had a bad deal with member from other forum. He done a refund but Paypal says I have to wait 16 business days to refund be clear!!!

Anyone have such experience with such long waiting time to be cleared?
 
The theft occurred years ago.

We always kept less than $1,000 in the account.

We received an e-mail from PayPal saying a purchase was made using our account. We e-mailed PayPal and said we had not used the account. PayPal did not reply. Over the next few days multiple purchases were made. We e-mailed PayPal several times requesting our account be frozen. We never received a reply. We also tried calling PayPal several times and was not able to get results. After about a week after the account was empty we received an e-mail from PayPal saying they regretted our problem but there was nothing they could do.

After our account was hacked we spoke to an attorney who told us PayPal was not regulated the same as financial institutions like banks. He explained we signed away our rights when signed up for the service.

This was an expensive lesson but I'm glad we learned it early. We've since had our business credit card hacked multiple times. Every time the account was shut down within minutes after finding the problem and we've never lost a penny.

Chuck
 
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