Paypal

They will freeze payments until you receive positive feedback, unless you have over 100 sales. At least that's what I've seen.
 
If you don't read the user agreement FULLY you will screw yourself. CALL Paypal with any problems. They have protocol in place to prevent folks/bots from taking advantage of them. I have had funds held on sales and when I called(and finally talked to someone who knew) they were suspended upon investigation of the BUYER, not me. Paypal was made first and foremost for the buyer and I am greatful for that. Sellers now have the privilage to use it as well but need to educate themselves with regards to the USER AGREEMENT. For Pete's sake, subscride to a business account. Most of the Paypal Sucks threads I see are the result of ignorant users... not directed at the OP but I suggest you call and ask to speak to supervisors until someone can give you answers.

And for those who think PP fees are expensive... I honestly don't know what to tell you. Shop around for a service that truly compares to what they offer for a merchant and tell me you still think that. I bet very few US users know that PP offer a flat rate fee under the business account.... something like 55cents per transaction no matter the value.

Paypal is awesome.
 
We've been using Paypal for 6yrs now...for accepting payments, sending payments, and shopping cart checkout. I've heard a lot of horror stories but so far they have treated us pretty well. We did have one incident this month when a customer was not automatically notified his item had shipped until 8 days later, but overall they have been good to us. When someone found an exploit in ZenCart shopping cart software a year or so ago and was diverting payments from thousands of various sites to their account we got hit too. They diverted about $500 of our payments to their Paypal account. I notified Paypal and they got us the money back the same day.


And for those who think PP fees are expensive... I honestly don't know what to tell you. Shop around for a service that truly compares to what they offer for a merchant and tell me you still think that. I bet very few US users know that PP offer a flat rate fee under the business account.... something like 55cents per transaction no matter the value.

Rick,
Do you have one of the "flat rate" accounts? I had never heard of it til I read this so I tried finding info on their site...no luck. I have a business account and they charge $.30 plus 2.9% (if monthly sales are under $3,000), $.30 plus 2.5% ($3,000-10,000 monthly sales) or $.30 plus 2.2% (monthly sales over $10,000). Do you know if there is any specific criteria to get a flat rate account? I'd be interested in learning more.
 
Apparently the Justice Department did take a look at Ebay's aquisition of Paypal in 2002 and gave it the OK. http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/pl/2011/10/1318823455.html

Also from the comments section of the link it seems the Justice Department had given Ebay some warnings in the past about its practices.

In addition there is a site where you can sign a petition asking the government to investigate Ebay/Paypal practices: http://www.change.org/petitions/ask...ate-the-unscrupulous-ebay-and-paypal-monopoly This link has a direct correlation to the OP's complaint.
 
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Apparently the Justice Department did take a look at Ebay's aquisition of Paypal in 2002 and gave it the OK. http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/pl/2011/10/1318823455.html

Also from the comments section of the link it seems the Justice Department had given Ebay some warnings in the past about its practices.

In addition there is a site where you can sign a petition asking the government to investigate Ebay/Paypal practices: http://www.change.org/petitions/ask...ate-the-unscrupulous-ebay-and-paypal-monopoly This link has a direct correlation to the OP's complaint.

Dude, if you look hard enough you'll find an online petition to investigate anything/everything. Mostly its bored internet warriors and "99%"-ers bitching about evil corporations making unscrupulous profits on the backs of the working class.
 
I just don't do business with people that insist on using PP. Plenty of other people out there that don't. Just another level of beauracracy to deal or not deal with. Your choice!--KV
 
I've had a Personal account with PayPal for 12 years (never upgraded to Premier). I do a fair number of sales but I haven't been notified of any hold on funds. I'l have to check into it.

They guarantee that the buyer will get a refund if there's a problem with the purchase. They're probably holding funds to cover their ass.

It is probably due to the source of payment. They sometimes put a hold on the funds when credit cards are used.

n2s
 
Doing the same to me, holding ebay payments for 21 days, a little insulting i think, I've always paid, ever had any trouble. I called to ask why and the answer and they said lots of "may" and "if" and when I said none of those applied to me they tried to convince me it was for my own protection. yeah, thanks.
 
This 21 day hold business caught me by surprise last year when I did some collectable sales on ebay just before Christmas.

There is a phrase in Economics for what Paypal is exploiting: it's called "the time value of money." In an inflationary economy the value of money decreases with time. By investing the assets of its thousands of customers to whom Paypal is temporarily indebted they insure an increase in their bottom line profits above and beyond their normal fee structure.

There are dealers on ebay who do offer forms of payment other than Paypal but I haven't been able to discover how exactly they do it because I was informed by ebay last year that Paypal was the only form of payment that would be permitted.

If anyone can offer further info into this it would be appreciated. And by the way, I don't believe the members of this forum are "bored internet warriors bitching about evil corporations making unscrupulous profits" as one member above stated. This is simply a matter of fairness to those who using Paypal because of its convenience. And yes, I understand that nobody is forcing us to use Paypal (outside of ebay) but since some of us opt for the service that should not give it a right to be abusive to its users.
 
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I will never use paypal again. I had a horrible experience with them, still trying to get straightened out, and no, it was not my fault. I have lost out on purchases from vendors who will not take money orders, etc. Horrible, horrible experience. Your mileage may vary and congratulations if so.cwd
 
I will never use paypal again. I had a horrible experience with them, still trying to get straightened out, and no, it was not my fault.
Can I ask you to tell us what happened? If it wasn't your fault and you still got screwed, I would think that folks should be warned.

Like I said, I have yet to see a case where this has happened. I have seen where people unknowingly get themselves into a corner. Paypal certainly does not make it easy to know all your options... but they are there.
 
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(1) PayPal fees are reasonable for what they offer. Sellers are supposed to pay those, when they conveniently pass them to the buyers. Here as well.

(2) Along with manual intervention, they have a very large and complex automated software security system. It is designed to raise red flags. Many times you get hit though your intentions are not malicious. All of us have to go through it and all of us will set the alarm due to the coin that we missed in our back pocket, something like airport security. :-) It is designed to protect fraudulent transactions, both sellers and buyers. They simply can't be monitoring all, it has to be based on certain rules of behaviour, and hence is bound to have false positives when rolled worldwide, as different cultures have different tolerances for what is considered rude and insulting.

Once PayPal did not allow me to send €3000 because my credit card had never been used for transactions more than $100. I had to send the money in three parts, with the last part the largest transaction. It was frustrating, but surely better than a malicious user trying to siphon almost my entire credit line.

I am not justifying paypal, but given the infinite amount of convenience it offers for cross border payments without the hassle of opening international accounts, I feel it is a small price to pay.

Just my two cents being done PayPal close to a decade now.
 
Arden- Not sure why that is. I've found calling them up to be amazingly easy and fast. No wait, probably luck, and they fixed my issue promptly. Their fees aren't bad. People whine about everything, seriously.. It's a "business" transaction and we are paying for a service with some protection, yes protection. They saved me from an ass buyer 2 times. I've used them for 10yrs? No problems every. Don't abuse the service, they do actually track things and monitor what the hell goes on... It's no ma and pa shop..

Hope you call and speak to them kindly and ask for help, tell them you enjoy the service and wish to understand why there has been a snag. Kill them with politeness, and if that doesn't work F'em. Use money order and no more bitching! <--- that last statement is really for all the users that bitch and moan about Paypal. Cheers!
 
I just don't do business with people that insist on using PP. Plenty of other people out there that don't. Just another level of beauracracy to deal or not deal with. Your choice!--KV

You mean like waiting in line at the PO for a money order? No matter how you slice it there is going to be some bureaucracy to deal with. That is, unless you send cash for all your payments.

This 21 day hold business caught me by surprise last year when I did some collectable sales on ebay just before Christmas.

There is a phrase in Economics for what Paypal is exploiting: it's called "the time value of money." In an inflationary economy the value of money decreases with time. By investing the assets of its thousands of customers to whom Paypal is temporarily indebted they insure an increase in their bottom line profits above and beyond their normal fee structure.

There are dealers on ebay who do offer forms of payment other than Paypal but I haven't been able to discover how exactly they do it because I was informed by ebay last year that Paypal was the only form of payment that would be permitted.

If anyone can offer further info into this it would be appreciated. And by the way, I don't believe the members of this forum are "bored internet warriors bitching about evil corporations making unscrupulous profits" as one member above stated. This is simply a matter of fairness to those who using Paypal because of its convenience. And yes, I understand that nobody is forcing us to use Paypal (outside of ebay) but since some of us opt for the service that should not give it a right to be abusive to its users.

Time value of money - this actually made me laugh. As someone who works in finance I understand this simple principle quite well. I did some back of the envelope math. For every hundred dollars that PP keeps for one month at todays rate of 0.1% you are out $0.008 (yes, that is eight tenths of a penny). Is this really something worth complaining about?

I never said the members of this forum are "bored internet warriors bitching about evil corporations making unscrupulous profits". I was making a statement about the various online petitions. For reference BTW:

http://en.wikipedia.org/wiki/Change.org

Change.org is a website that aims to promote social change by the use of online petitions. The site is operated by Change.org, Inc., a for profit and certified B Corporation[1] incorporated in Delaware, whose businesses include hosting sponsored campaigns. Organizations like Amnesty International and the Humane Society pay the site to host their petitions.[2] Its stated mission is to "empower anyone, anywhere to start, join, and win campaigns for social change."[3] In addition, "millions of people sign petitions on Change.org each month on thousands of issues, winning campaigns every day to advance change locally and globally." Their top causes range from economic and criminal justice, human rights, education, the environment, animals, health, and sustainable food

Yea, this doesn't wreak of leftist sentiment and OWS propaganda.

(1) PayPal fees are reasonable for what they offer. Sellers are supposed to pay those, when they conveniently pass them to the buyers. Here as well.

(2) Along with manual intervention, they have a very large and complex automated software security system. It is designed to raise red flags. Many times you get hit though your intentions are not malicious. All of us have to go through it and all of us will set the alarm due to the coin that we missed in our back pocket, something like airport security. :-) It is designed to protect fraudulent transactions, both sellers and buyers. They simply can't be monitoring all, it has to be based on certain rules of behaviour, and hence is bound to have false positives when rolled worldwide, as different cultures have different tolerances for what is considered rude and insulting.

Once PayPal did not allow me to send &#8364;3000 because my credit card had never been used for transactions more than $100. I had to send the money in three parts, with the last part the largest transaction. It was frustrating, but surely better than a malicious user trying to siphon almost my entire credit line.

I am not justifying paypal, but given the infinite amount of convenience it offers for cross border payments without the hassle of opening international accounts, I feel it is a small price to pay.

Just my two cents being done PayPal close to a decade now.

^^^THIS^^^
 
they do it because they can
Why even post in this thread? ... I know, because you can, right? Sorry for the sarcasm but I have no idea whether you are being sarcastic, yourself. Do you really think that Paypal executives dream up ideas (that involve more work for themselves and inconvenience their clients) just because they can?
 
Why even post in this thread? ... I know, because you can, right? Sorry for the sarcasm but I have no idea whether you are being sarcastic, yourself. Do you really think that Paypal executives dream up ideas (that involve more work for themselves and inconvenience their clients) just because they can?

Its the evil corporations man!! They're intent on destroying the underclass with oppressive and exploitative policies. /Sarcasm

I think you hit it on the head though. PP provides a good service. In addition to allowing you to transfer funds they protect you from fraudsters. For example, recently my father was scammed for about $600. We contacted PP and they made it right in the span of about 3 days. How do you think they do that? Its because of policies like this allowing them to protect themselves.

The bottom line is that no one is forcing you to use PP. If you don't like it then find another service that provides similar features. Or, better yet, start your own. Let's see how long you last without the ability to hold funds on occasion.
 
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Why even post in this thread? ... I know, because you can, right? Sorry for the sarcasm but I have no idea whether you are being sarcastic, yourself. Do you really think that Paypal executives dream up ideas (that involve more work for themselves and inconvenience their clients) just because they can?


Maybe it's because he started this thread, I could be wrong.


Leadfoot
 
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