I called them told them the problem I would be there in 10 minutes. Their reply was "We'll be open for a while. We close at 5" I told them I had 500 bucks to spend on knives. "Well we apperciate it but we're....closed"
WOW. I wonder if they had somewhere they had to go? I worked in retail sales for about 10 years working at a camera/video store. For the later half I was the manager. We would be open from 10am to 9pm. I'd sometimes have people call at 8:58pm saying "I'm 10 minutes away, would I be able to get my pictures?" and I'd say "Sure" and I'd wait until 9:10pm or whatever, the customer would come in, and I'd ring them up for their $9 bag of film processing. We probably made $5-6.
I didn't own the store, I was just an employee, but I always tried to offer the best customer service I could.
If the owner of my store knew someone was coming to make a large purchase he would stay until 10pm. Actually I once had a customer show up around 9:15pm, we were still counting out and closing up shop, and he wanted to purchase a bunch of video editing equipment. The guy was a some what regular customer, teached video at a college, had a busy schedule, etc. To make a long story short I didn't get done with that sale until 11:30pm.
Also know that I know Country Knives prices are to high for me, I won't go back to waste their time by looking at things, knowing I won't purchase them.