The first time I dealt with Josh was the trade of two high-end custom folders. That transaction was flawless.
The second time, it was a normal retail transaction, and I saw a different side - impatient, abrupt, and flippant attitude. I wrote it off as a bad day.
The third, and last, time was another retail transaction. Once again, he was an impatient abrasive a**, and I said tohellwithit and simply hung up the phone.
There will not be another time................ The guy seems too full of himself to be bothered with customer service.
I've had several transactions with him. He usually includes some "gift" with retail purchases. My conversations on the phone with him have always been pleasant.
Jim
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