Problem with "knifesales" on Ebay

Originally posted by Greg Jones
You might want to report it to eBay. I seem to recall that it is against e-Bay policy to leave negative feedback on a transaction just because of the feedback that the other party left.
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Ebay is a business, this policy, if it is indeed a policy is a paper tiger. Their REAL policy though unofficial, is to support the persons or people paying them fees, so the seller is often backed up irregardless.

Originally posted by Lady Colt
I have left 1 negative and 1 neutral during the time i've been on ebay and trust me I would have been completely justified with leaving several, if I am displeased I just won't leave feedback at all.
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I for one, do not succumb to ebay feedback blackmail. I provide honest feeback when someone deserves it. My mindset is that I don't make my living off of ebay, so my feedback doesn't mean that much to me.
 
Psych thank you finally someone who understands ebay!

I realized quickly that the best protection against fraud and shady deals on ebay was that ebay first priority is profit and the business world will always protect and shield what is their money maker. I came across a dutch auction for storage bins a few months ago and after I read the auction details I bid on 10 lots each lot having 10 bins. Well after it ended I received the sellers total due statement. it was 94.00 and the 10 lots only cost 30.00 of that the rest was shipping. even though I'd read the details throughly I'd misread s/h for each aditional lot I thought it said 1.50 it actually was 12.50 I emailed ebay for assistance. ebays policy agreement prohibits unreasonably high s/h and low prices on item and adding high s/h to make a profit. you know what ebay told me, there was no violation of policy on the auction because the s/h cost for each additional lot was listed. so I paid, having no choice and I know there was a violation but it wasn't mine so the policy contained exemptions I have yet to find. As a buyer you must protect yourself and never rely on ebay to protect you when your the receipeant of a fraudulant seller
 
Wow, I guess I've learned a few things:
1)Live and learn. (buyer beware)
2)The strong (and honest) stand strong for what's right regardless of the personal consequences.
3)Ebay maybe cool but it does have short-comings.

I feel like I got overly mad at something that may well be so inconsequential in my life as a whole. But I realize the reason I got mad was because someone basically used a forum (Ebay) where 100's or even thousands of people may use his words to make judgements about me and my trustworthiness and decide not to do business with me because of his lies. I have made about 5 purchases in the last week and am IMMEDIATELY paying by credit card or using my lunch hour to run and get money orders just to try to make sure my damn Ebay rating improves. So much energy because of one damn negative rating. Now I feel I have to run around because of one bully. I went to bid on something last night and it said if you have negative feedback don't even bother. Great.
Life goes on. I will be reading Ebay's policies tonight to see what can be done. From prior replies it may be more of a headache to talk to them. I have to determine if it will be worth it to get pissed off all over again if/when they do nothing. If anything happens I will post it. Thank you all for the replies, some of you call it like you see it, keep it up. I for one am sick of all the PC BS and want to be told the truth.
 
Originally posted by gofastalot
Has anyone else gotten a negative feedback for giving him a neutral or negative one?
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I have only once received a negative because of giving a neutral comment (but it wasn't from your seller). I had sold a set of three brand new videos still sealed in plastic on eBay for $10. The winner had about 200 positive comments so I thought all was well, but after two weeks I still hadn't received payment or even a reply to the email I had sent. After about a month and after multiple emails sent to him, I finally receive a check from him (even though I specifically asked for money orders or Paypal only). I shipped the videos to him, but left a neutral comment regarding the slow payment. A while later, I found that he had left a negative for me, making the claim that the videos were used and resealed and that I had ripped him off! What bull$hit! :mad: And throughout the entire time, I had never received a single email from him. But what annoyed me more than his lack of timely payment and communication was definitely his lack of honesty and integrity.
 
Gofastalot

The suggestion to spend some time in the Feedback Forum was a good one. That way you can understand feedback from the perspective of the mainstream eBay community. For instance, the formal dictionary definition of "neutral" does not have much to do with how a neutral feedback is received. Also, having a few negative feedbacks doesn't affect someone's willingness to sell to you. Saying bidders with a "negative feedback" shouldn't bid does not mean if you have one negative out of 50 or 100, it means if your feedback rating number beside your name is less than zero. I got treated exactly like you did. I steamed, vented, and then spent some time on the forum. Afterwards, I developed the view of Lady Colt that if it is something minor, I just drop it and leave no feedback. Feedback is optional and there is no sense in me creating myself an adverse impact. However, if someone really stiffs me (and they haven't) they are going to get a negative regardless of retribution. If I can get them to provide feedback first, I will. If not, and they toast me, I'll use the rebuttal line to give the facts, like "Paid in 24 hours, communicated info same day". No name-calling or insults. - Lee
 
It's really pretty pathetic to see people getting intimidated over something as silly as the possibility of negative feedback, but that's the way it goes I guess...Just as the ones who leave negative feeback in response to neutral feedback make a mockery of the feedback system, so do those who are afraid to leave any at all, other than positives.
I'm sure when you end up getting screwed over you wish someone would have warned you, especially if you actually took the time to read the feedback rating before you bid, but some of you feel no need to try to do the same for others...whatever...

I gave up on ebay a looong time ago, because it's just not fun...it sounds like quite a few of you are not having a whole lot of fun either, but you still persist...what's the point? To save a buck or two?

If someone screwed me over, I will make sure to let others know, and something as inconsequential as the threat of negative feedback is not going to stop me from doing what is right...
 
Originally posted by mikemck
I gave up on ebay a looong time ago, because it's just not fun...it sounds like quite a few of you are not having a whole lot of fun either, but you still persist...what's the point? To save a buck or two?
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I used ebay some time ago to find out print, import, and rare items. Now, I mostly buy things within my region of Hawaii, so if there is a problem it can be handled locally. I do agree that a lot of sellers on ebay have a silly perspective; they sell at retail price or higher and these are individual sellers that cannot provide a warranty or exchange policy but what sillier is that people do bid starting at FULL RETAIL PRICE. Maybe its a shill bid, who knows but there usually more than one [sucker :D ]?

I got some flak some time ago from within our membership that sell cutlery on ebay at near or full retail price. They basically told me that its a free country, and begrudingly also said yes they were making a huge profit and that no returns and no warranty was generally understood BUT who was I to say they people couldn't bid. I had to relent and agree that if people wanted to pay full retail and not have the warranty and ability to return, so be it.
 
Sorry if I'm pulling this thread back out from two weeks ago.

I just had to post, since I also have a knifesales story.

This past May, I bid on a knife, the auction ends, and I pay within 8 hours of that (though I usually pay within 30 minutes :)).

2 weeks later: No knife. I think to myself, "Eh?" But I gave knifesales the benefit of the doubt. Maybe a post office problem.

One month later: !@#$ Still no knife! So I email knifesales, asking whether my knife has shipped yet. My Outlook email is set up to have the recipient send me a receipt when the email is read, so I know that knifesales has read it (pretty soon after I sent the email). I receive no reply.

One week after sending the email, I'm very pissed off that my email was ignored. I send another email, still no reply (but I get a return receipt, so I know knifesales has read my email).

About a week after sending the second email, the knife *FINALLY* comes in the mail. That's almost SIX weeks from the end of the auction, and I had already gone home for the summer.

I guess knifesales orders in large quantities at a time, to get the best prices, and just has no stock to send to auction winners.

Oh, knifesales also waited almost a month AFTER I received the knife (which is about 2.5 months after the auction) to leave positive feedback for me. I'm thinking that the seller waits this long on purpose, so that any negative feedback a buyer gives can be responded to with a crude and insulting reply. I bet that if the buyer has been "good" and not slammed knifesales, the seller gives positive feedback to persuade the buyer not to leave a negative comment. That's just what I believe is going on here.

knifesales, definitely a no-go.
 
Fact is if you post less than Positive feedback on Ebay, expect Negative feedback in return. Happens every time. System sucks! :barf:
 
This is almost embarassing, but...I ordered a Kershaw Boa from knifesales, paid by PayPal and had absolutely no problem. Got the item in about 6 days at a little above normal shipping but even with the shipping it was still way below retail, as a matter of fact the lowest I've ever seen a NIB Boa. After reading the above posts I wouldn't wholeheartedly recommend them but I wouldn't talk someone out of using them either.
 
I too received great service from "Knifesales" on Ebay. As a matter of fact, after receiving my knife, I decided that it was not exactly what I wanted. Knifesales said, "No problem, just send it back and we will credit you for something else". I decided that I wanted a Benchmade AFCK, which Knifesales did not have in stock at the time. But, he told me, "I will order it and can get it for you in 2 days." Well, that is exactly what he did. And I received my AFCK in about 6 days from the time that he told me that. I thought that they went the extra mile for me in this situation. And because of that, I ordered another knife from him on a different occasion that also came without a hitch. I believe that I was dealing with the owner. I wonder if certain employees of his have caused the problems others here have mentioned?
 
I have to agree with Lady Colt on this one. ebay is nothing but a money grubbing business. I bought a video, overpaid for media rate shipping AND it was a p**s poor dubbing job, not an original. Went to the powers that be, the guy was banned for a whooping 30 days and bingo, right back to selling junk videoes. He also threatened to turn me over to the police for "attempted extortion" when I requested he refund my money and keep his junk tape.
For a real hoot, go to their feedback forum, where you find sympathy in the dictionary between s**t and syphyllis. A LOT of sellers maintain it is up to the buyer to leave feedback first, which I personally disagree with. When I do sell something on ebay, if the buyer is even near prompt with payment, I leave positive feedback and hope they will do the same. Hint to sellers: if you would not overgrade your items maybe buyers would leave positive feedback. It is amazing how poor a condition an item can be in and still be considered good, excellent, near mint,etc.
 
POSTED BY: CARL HK
Hint to sellers: if you'd stop exaggerating the condtion that the item is in, by overrate your items. maybe then, a lot more buyers would leave you positive feedback.
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I agree with you, another thing sellers would greatly benefit from is: many sellers need to learn, that since you assume the items you have are being sought out,in high demand. you therefore start the beginning bid at such an unreasonably high amount that you've just cut your own throat. 'cause baby, even though you own it, this alone doesn't make it special, only cause you own it. you are not the only person in this world,and there will always be someone else who has it too and will sell it at a reasonable price.
 
I've done four or five transactions with knifesales on ebay. I've
always called my credit card in and have always received my knives in a couple of days.
Ray Smith
 
Been on ebay as both a buyer and seller.Had a couple of transactions that did not go well.One I told the clown to send my money back,which he promptly did.After I told him I go to Reno often and I had his address.
The other, a guy said he sent the knife and I didn't receive it.Took a month but he finally sent another.
Randy
 
I know this is an old thread, but i just read it, so...

The original poster complained that the item arrived in 2 weeks, which he thought was excessive. He said he paid with a Billpoint E-check. Problem is, E-checks require time to clear same as a paper check, so it may well have delayed shipping for up to a week. If this is the case, then the shipping really only took about a week, which isnt excessive.

Of course the problem is others have had slow shipping from them too, but as to the original issue, this may well explain why the seller was angry at getting a neutral.

And, it is no secret that if you leave a neg/neutral comment, more than likely, youll get one back, it sucks, but I make my living off Ebay and cant afford to get a neg comment, so i simply wont leave a neg. Thats just the reality of Ebay. Im proud to say though that i have about 600 positive transactions, well over $100,000 worth of items sold, and have never once been anything but 100% honest. My single neg fbk/unhappy customer, from many years ago simply stated the item arrived damaged, i should have packed it differently as this particular item is very fragile, live and learn, i pack them differently now, and i offered him a complete refund, he said no, he fixed it, and he left the neg fbk anyway...

And yes, im a powerseller, but we're not all dishonest, if youre truly dishonest, you WILL have racked up many neg fbks for all to see, hell, im extremely conscious of even my single neg. and wish it would just eventually disappear, but it wont. :) So, despite its flaws, the threat of a Neg fbk really does motivate the sellers, at least the smart ones who value thier reputation, to be VERY customer service oriented, of course i happen to be that way anyway, feedback or not, but my point is, the feedback forum does have its purpose and effect. The fact is, if you buy from a seller who has several hundred or even thousand positives and either no, or maybe 1 negs, you are VERY likely to not get screwed. I like to see a ratio of pos. to neg comments of under 1%. Even at a full 1%, think about it, if you make 99 of every 100 customers happy, youre doing well, eventually, you WILL run into someone who is unreasonable and cant be satisfied, its a fact of business. And, while, as a seller, I wont leave a neg, you can be SURE that if you truly screw a buyer, there's a good chance he'll slam you. A really good fbk rating honestly DOES mean something, it's something i take seriously and work very hard for.
 
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