Ray-Ban will not stand behind their products

[Chiller2]

Do not buy Ray-Ban products they do not stand behind them. I have a set of prescription frames from them and the temple piece broke.
They wanted over $50 for a plastic temple piece.I would have thought they would replace it for free or a nominal shipping charge but I guess not.
I have always thought Ray-Ban stood behind their products and that's the reason you buy their expensive shades guess not.:thumbdn:

 

[Leaf Fan]

That's too bad to hear.

I've worn Ray-Bans for the past 20+ years and never one problem nor one complaint about their products.

 

[jerrinfla]

Do not buy Ray-Ban products they do not stand behind them. I have a set of prescription frames from them and the temple piece broke.
They wanted over $50 for a plastic temple piece.I would have thought they would replace it for free or a nominal shipping charge but I guess not.
I have always thought Ray-Ban stood behind their products and that's the reason you buy their expensive shades guess not.:thumbdn:

You might check with the eyeglass place that made the frames for you. I have a pair of wayfarers that lenscrafters fitted with prescription lenses for me, and after a few years one of the hinges broke. They did not have the spring loaded hinge my pair used (I bought them elsewhere and lenscrafters just replaced the lenses for me, I didn't use their frames) but they referred me to a local store that repaired glasses & they fixed them for me for around 10 bucks.

 

[barcbsa]

How old were the frames? By the way, the frames aren't prescription, but the lenses may be. Most opticians will warranty frames for a year... if they're older than that you're S.O.L.

Do not buy Ray-Ban products they do not stand behind them. I have a set of prescription frames from them and the temple piece broke.
They wanted over $50 for a plastic temple piece.I would have thought they would replace it for free or a nominal shipping charge but I guess not.
I have always thought Ray-Ban stood behind their products and that's the reason you buy their expensive shades guess not.:thumbdn: