Retail Price Maintenance

Many posted of the dealer discounts that they received before Anne posted this:

<font face="Verdana, Arial" size="2">CRK does not have a written pricing policy, we have no agreement that our dealers are asked to sign. We ask them only to represent our product fairly and honestly.</font>

So, no more secrets!! My question now is: "How many of you that said that you could get CRK knives for less than list, have the balls to post the facts?"

Where did you get them? What did you pay?

This is a public forum! Let's hear your stories....
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Michael

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He who has smelt the smoke is never free again...
 
You are correct; you should not talk bad about CRK's here; this is his forum.

This part is to RGRAY and everyone who said this is CRK's house.

You couldn't be more wrong! This isn't CRK's house! This is my house, your house and everyone's house that has a question, comment or concern about CRK and their product, wether it's good or bad. Without us there would be no CRK or CRK forum. You may not agree with what LynnBob says but to try and tell him not to post his question here is just plain BS. Do you have so little faith in CRK and their product that you have to slam anyone that may have a question or concern that you deem negative?


To LynnBob

3 years ago I was in the exact same boat as you. I was looking for a Sebenza and every site I checked listed the exact same price. It troubled me so much that I e-mailed CRK directly to ask them about the, what seemed to me like, price fixing. What I got back was some very informative and polite e-mails from Anne (thanks again Anne). To make a long story short.. if you dig a little deeper, like some of the other forum members suggested you'll find some dealers that are willing to give you a better deal. It will take actually talking with or e-mailing these dealers but with some patience your extra efforts will pay off in the end. Hey, it only took me 3 years to find that special price I was looking for.
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Just my .02
Steve
 
Sorry mojo jojo, you are wrong.

This is Mr. Reeve's Forum (not house).

It has not always been here and it is only here because of him and Anne.

If they wanted; it would go away.

So get your facts straight.

This question could have been worded differently or posted in the General Forum.
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Rick Gray - Left Handers Unite
 
It is a fair question to ask about a price policy if you note that every site you check has the blades at the same price in contrast to the prices of other knives which vary significantly.

Is is also a sensible place to ask it in the forum moderated by the makers of the Sebenza since obviously thier input would be valuable.

It is also reasonable to post it instead of an email because you might also be interested in the comments of dealers and customers regarding what the price that they sell NIB Senenzas and have bought, respectively.

Finally, as for no negative comments, if this forum gets a reputation for attacking people who ask questions of this nature it will only have a negative effect on the opinion of Reeves products as it promotes the feeling of product hype.

The end result is that people will avoid this forum as a source of information about the Sebenza and Reeves products in general as it will not be thought of as simply too biased an enviroment.

-Cliff
 
To say that all questions are fair is not true. There has not been a problem when it comes to questioning the products themselves at all. But to come to the forum and question the integrity and/or legalities which is what the reference to the court case did is wrong. If one does not want to spend the money for something then so be it. Actually one way to end all this would be for the Reeves to sell only direct, then it would be one price with no xtra's such as shipping etc thrown in. No variation at all and no complaint could be made then huh? actually they could probably just raise the price a little
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I think it all boils down to the fact that some people just think that some things cost too much and they want one but don't want to spend, actally we all tend to have those thoughts on items and I personally am going through it looking into solar arrays but I don't think I'll pickett the manufacturers!
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edited to add:
By the way Cliff, I am not sure if you had ever heard but someone a few months ago posted a picture of you that you had posted a while back except that they had superimposed a womans privates over your real lips... I did not feel that was right either and sent several strong e-mails and spent time convincing parcelywhatshisname to delete, not just move the picture to whine and cheese. Not all questions or comments should be welcome-in any forum

[This message has been edited by tallpaul (edited 04-27-2001).]
 
The question that was asked: "Is their (CRK's) pricing policy legal?"

Also posted was a long quote from a news release about a price fixing case 6 years ago.

That question presupposes that there is in fact a pricing policy and that the person asking the question has direct knowledge of that policy, neither of which have proven to be the case.

If, after noticing that many dealers listed the same price for CR Knives, a question was posed as to whether CRK had a price policy, then the responses might have been different.

I don't see "attacking" here as much as I see people trying to correct an incorrect perception.

Brandon
 
RGRAY I believe I stated that my post was my .02 and not fact. Just like your post is your opinion and not FACT. Again I disagree with you. This is not Mr. Reeve's Forum, this is The Chris Reeve Forum. There is a difference between the 2. Sure.. if Chris and Anne wanted they could stop this forum but if we as customers stop showing an interest in their product this forum would shut down also. This forum is here because of each and every person that has either purchased Chris Reeves products or has shown an interest in their products. Without the customer there would be no CRK or CRK forum.

Now, we could go back and forth on this issue all day but it would be meaningless. You have your opinion and I have mine. I'm willing to agree to disagree with you.
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My hat goes off to Anne and everyone that takes the time to answer other forum members questions about CRK without slamming them just because their question/ comment is deemed negative. I believe that the only stupid question is the one not asked and I sure hope that is something LynnBob teaches his students.

JUST MY .02
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Steve
 
I'm going against better judgement by posting this, but oh well, life on the edge is the only life I know...

Cliff and Steve are on the money with their assessment of an individual's right to question something. This forum in particular is becoming infamous for "knifecentrism" and people getting blasted for asking fair questions. To my thinking, it's not what these forums were designed to be.

I love CRK knives and have high regard for both the products and the people, and though this is the Reeve forum, a business is not a business without both customers and criticism. But the original question posed was not even criticism, it was a question.

Just my half-pence, but I think some forumites need to re-evaluate their modality of thinking around here to a more open point of view, about questions people have, and the other quality brands of knives people carry.

Thanks for listening to ramblings, and sorry to add gas to the fire.

Professor.
 
Once more unto the breach....

Ok...I posted the question here because (and we all know this to be true) had I posted in the general forum...sure as the world...I would have been slammed there. "Why didn't you post this in the CRK forum where they could defend themselves? You sir, are a cowardly troll." I think it's not so much the venue...as that I asked a question that bothers some people. Anyway, I was unaware of the fact that the "makers" forums were simply advertisements for the products discussed therein.

I mentioned that I was a professor not to give myself credibility (I think most people here know FAR more about knives and the knife industry than do I)...but to try to explain why I was reading stuff about pricing issues. (This was an attempt to make myself seem less odd...and to give some perspective on why the question occurred to me. I was trying to think of current examples of the issues raised in my readings...and...CRK popped into my head.)

In any event, this issue seems like the elephant in the living room...lots of people wonder about it...but nobody mentions it. The thought's still in the back of some people's minds...whether discussed or not. I'm not that smart. If this question occurred to me...I'm guessing it's occurred to others as well. My feeling is...best to discuss such things in the open...and put them to rest...once and for all...

The reason I though of CRK knives is simply that if one looks at posted prices (and not brother-in-law deals...or negotiated buddy-buddy deals)...there's little (if any) price variability. Nintendo was hammered on this issue several years back (with their first system) by multiple state attorneys general. The problem was you could buy the system at Dillards, Service Merchandise, Toys-R-Us, or Wal-Mart...and pay the exact same price. I know that in Tennessee (at least) they had to rebate $5.00 to every customer (if memory serves).

So...I believe Anne...but...show me some posted prices with variability...that's all I'm saying. Compare several sites and look at their prices for the Sebenza...and then pick a few other knives they also sell in common. I'm betting the prices for the other knives will exhibit some variability...but the Sebenza will not. Again, I'm not doubting Anne...I'm just saying it's......curious.

Underneath it all...I'm probably mad at myself for selling my Sebenzas in the first place. Duh-ohhhh! They are, after all, GREAT knives. If I didn't want to buy another one...to replace the ones I sold in a moment of foolish desperation for cash...I wouldn't care.



[This message has been edited by LynnBob (edited 04-27-2001).]
 
Cliff Stamp's reply was right on the money. Every word. I am in complete agrement with him.

And the negative reply's in this thread did provoke a negative attitude for me toward the product which was not there before.

In fact I replyed in the review forum in a thread titled 'lcc vs sebenza' and that reply reveals the negative attitude which was provoked. If you're curious about what king of negative attitude can be provoked, you may read that reply.

I am also in agreement with Professor's last reply above.

Regards,
Ron



[This message has been edited by RKnight (edited 04-27-2001).]
 
<font face="Verdana, Arial" size="2">Originally posted by RGRAY:
You are correct; you should not talk bad about CRK's here; this is his forum.</font>

And IMHO you are very incorrect RGRAY. While I do not promote badmouthing and flaming in any manner, on this forum or elsewhere, the value of this forum will be zero if there's no chance to express your concern with the problem(s).

And one more thing, yes this is CRK forum, and that's why if I have a problem with CRK, first I'll post here, why do I have to go to General or any other forum?

I do believe CRK does't need that either.

Primary value of this forum and any other manufacturers forum is to get customers opinion IMHO. Yes, bad things hapen and some may misuse the forum, but anyways, overall it'll do the job.


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zvis.com
Have Fun,
Alligator

[This message has been edited by Gator97 (edited 04-27-2001).]
 

Just another $0.01 worth…

LynnBob, You did ask a reasonable question given a glance just at market prices but since you are examining pricing issues you know there are more factors involved. This is not the place for a long discussion about pricing (read “Power Pricing”) but given the characteristics of the product and the limited channel of distribution it is not unreasonable to see very little or no price variance. By selling direct CRK effectively sets the market ceiling and since demand apparently equals supply at the current price there is no need for a price floor (putting aside for a second all of the other reasons not to have a price floor).

Sony faced multiple channels of distribution and likely feared both a fluctuating demand by the market and its impact on manufacturing and the more critical long-term market expectation of a discount (just wait kids, it will go on sale again soon).

This is a good topic of discussion for a marketing class since there are numerous factors to weigh to properly judge the likelihood and effectiveness of fixed pricing -- one of the least important of which is a common price.

Ian

 
<font face="Verdana, Arial" size="2">Originally posted by tallpaul:
To say that all questions are fair is not true. There has not been a problem when it comes to questioning the products themselves at all. But to come to the forum and question the integrity and/or legalities which is what the reference to the court case did is wrong... </font>

This is the point; not freedom of speech or who's forum this is!

Also read Brandon's post above.

Gator97, we are talking about integrity and/or legalities; not the product.


Of course product critisism can be good, but that is not what this question was about.

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Rick Gray - Left Handers Unite



[This message has been edited by RGRAY (edited 04-27-2001).]
 
Still am waiting for answers from those who posted about "Dealer Discounts"...
 
Freedom of speech? YES, as long as it does not violate others(unless they are without a doubt 'dead' wrong).
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But if a person has a legimitate question let them ask it straight forward, without all the legal 'mumbo-jumbo'. And don't make a few vague comments that can do nothing but bring suspicion and doubt.
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If you have a question, by all means ask the people who know the answer. Don't ask other people their opinions, who cares? Opinions are like rear ends...everybody has one!
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Wait for the answer,you should get one; and then either believe it or do not believe it. Either buy or do not buy. Don't be
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But in MHO your hard pressed to single out CRK for unfair pricing. As far as I know price is greatly affected by demand. Whether knives, cars, houses,or whatever. It seems as though the demand for CR knives is there, should he be 'punished for that'? Not in my book, more power to him..............
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If you don't want a quality knife, I'll make you one. The demand is about zero, so you could get it real cheap. It will be an 'original' piece of crap though, I gaurantee that.
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<><><><><><><><><>
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Now to the core of the matter........I'm with C4. Lets hear where the good deals are?? If you don't want to post here a private email will be OK w/ me. I want a knife and I need a deal......
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Sincerely and thanks,

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***
teacher
****
 
Hello, It seems the same revolving door issues are poping up again. Everybody always wants to save money on any product and get that extra sweet deal. The problem is that high end merchandise is very rarely at fire sale prices. I understand that people use the internet to shop and try to save money, but I don't think that people should use these forums to beat dealers and individuals out of a buck.
These are high end products with matching high quality. You seldom see(for example) a 100K sports car for sale at 5K. Let alone someone calling the owner up at that price and trying to beat the price down lower.
I still think you get what you pay for with most products. These CRK products are no exception!! As far as the marketing principles go-- they sell em at what the market will handle. Most all of the buyers seem satisfied.
Later, JC

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Jonathan Chubb
 
<font face="Verdana, Arial" size="2">Originally posted by RGRAY:</font>
Gator97, we are talking about integrity and/or legalities; not the product. [/B]
CRK provides product + service etc... Thus it's ok to ask quesitons about any of those, including pricing policy if any. [/B]

Of course product critisism can be good, but that is not what this question was about.

So what? Was it something private? CRK sells knives, we buy them, they want to make more profit, I want to pay less, anything wrong with that?

A person asked a question after making a conclusion based on the prices(identical) he was able to find, BTW in case you can find a different(cheaper) one on the net would be very nice of you to post here, Ok?



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zvis.com
Have Fun,
Alligator
 
Wow! I've been pretty busy, lately, and haven't had much chance to cruise the forums. Looks like things have heated up a bit. Seems to be a lot of grumpy people out there, all of a sudden.

Lighten up, folks. Let's remember what a forum is. It's a place for everyone to express their ideas and opinions and for all, who wish to, to discuss them.

Common courtesy dictates that we share the space to present these opinions and ideas and that we respect the right of someone to express them, regardless of how pinheaded or stupid we may think they are. As mature adults, we should be able to discuss these opinions and ideas without resorting to personal attacks and insults.

(Ahem!)

Now, having said all that, (and meaning every word), LynnBob, you need to understand something. You didn't, exactly, make what could be called a favorable impression here. This forum, (if you haven't figured it out for yourself, already), is populated by a pretty dedicated bunch of believers who hold Chris and associates in pretty high regard. That includes me. (Even though I've been raked over the coals once or twice myself regarding pricing and other things by this bunch.)

Your "note to self" shouldn't have said: "Don't say anything bad about CRK". It should say: "Don't accuse CRK and their dealers of being a bunch of crooks".

Let me explain:

You opened this thread by stating that you were a professor who teaches marketing, (thus establishing credentials, of a sort) and immediately challenged the legality of the prices you found while searching for a bargain on a Sebenza.

You lamented the fact that no one was busting the price and speculated that that might be the result of collusion or other illegal practices.

That, in turn, called into question the integrity and character of CRK and those of us who choose to deal with them. Now THAT sort of thing is absolutely assured to fire a few folks up and generate a retort or two.

It makes as much sense as running into a South-Central LA police bar on friday night and yelling "This is a stickup"! It is sure to produce a response.

For that matter, I'm wondering about the utility of, and the motive for, posing such questions and accusations on a public forum such as this to a group of aficianadoes and fans. To what end? Why not just contact the principals directly with the accusations?

Was this an attempt to produce a groundswell of consumer pressure aimed at driving prices down?

Maybe it was intended to discourage people from buying the products and create a surplus, thus devaluing them and forcing the prices down.

Or, perhaps, the idea was to intimidate those of us who deal CRK into believing that we are, somehow, liable for penalties due to illegal pricing practices and could avoid such penalties if only we would sell Sebenzas for less than what they are worth.

Which is it? I don't know. I don't care, since it didn't work.

I do, however, resent the implication that my fellow dealers and I are, along with CRK, a bunch of crooks who are out to fleece all of you unknowing knife lovers out there with unreasonable and overinflated prices which we maintain through secret agreements and master plans.

That, sir, is absolute bull****.

There are no agreements. There is no "master plan" and we do NOT engage in price fixing.

There is nothing illegal in the "price maintenance" policy you allude to. Your lack of success in producing a "deal" in your search for a replacement for the Sebenza you sold is strictly a reflection of your level of effort in the quest and your lack of knowledge of the Sebenza market.

It might be helpful to read the following. It is a response from the FTC concerning a similar question on an unrelated case.

As a Marketing Professor, you should already be familiar with this doctrine. If not, perhaps your credentials need updating.

<font face="Verdana, Arial" size="2">"Vertical price-fixing -- an agreement
between a supplier/manufacturer and a dealer that fixes the minimum resale price of a product -- is a clear-cut antitrust violation. It also is illegal for a manufacturer and retailer to agree on a minimum resale price. The antitrust laws, however, give a manufacturer latitude to adopt a policy regarding a desired level of resale prices and to deal only with retailers who independently decide to follow that policy. A manufacturer also is permitted to stop dealing with a retailer who breaches the manufacturer's resale price maintenance policy. That is, the manufacturer can adopt the policy on a "take it or leave it" basis. The Supreme Court established this doctrine in 1919 in a case called U.S. v. Colgate.

Thus, your manufacturer may unilaterally establish a policy that its product must be sold at a certain price, and terminate the dealership of anyone who does not comply. It would not be legal, however, for the manufacturer and its dealers to agree on a selling price, or for dealers to agree among themselves about a selling price. Why would a manufacturer do this? The reasons are not always simple, but sometimes a manufacturer wants to ensure that his product is sold in a certain way, e.g., with certain services associated with the sale, in a store with a certain ambiance to project an image, etc. The manufacturer might want to make sure that dealers have enough of a margin to provide these things, and that they would not be undercut by discounters who do not provide those services but "free ride" on those that do. Although this arrangement limits competition within the brand, competition among brands remains, and thus limits the manufacturer from setting prices too high.

This is a complicated, and somewhat controversial subject, and much has been written about it. Many people do not agree that manufacturers should be allowed to set minimum resale prices, even unilaterally, but it is clear that the "Colgate doctrine" remains the applicable rule.

For more information about the antitrust laws, you may want to look at our publication, Promoting Competition, Protecting Consumers: A Plain English Guide to Antitrust Laws, if you have not seen it already. Many consumers have found this to be very informative. You can find this publication at http://www.ftc.gov/bc/compguide/index.htm.

We hope you find this information helpful. Again, we appreciate your taking the time to contact us."</font>


I hope this helps answer your question. Please do not regard it as a personal attack. You have made some pretty serious allegations regarding the integrity of those of us who deal in Chris Reeve Products and I felt that an equally serious response was warranted.

Thank you.

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Dennis Wright
Wright Knife & Sporting Goods
La Mesa, CA
1-800-400-1980
wrightknife@ixpres.com
("Have a knife day!")
 
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If anyone who thinks this pricing thing is bad and can't understand the relative adherence to "retail" on these products.... If anybody here wants to sell me perfectly legal and quality 100.00 dollar bills for 50.00 to 75.00 (so there is variation) I would be interested... Now if you can not figure out why someone would not be doing that then,well,uh... nevermind...
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If You Abide in Him then,"All His Promises are YES and AMEN"
 
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