Revamped> Ebay Seller's rating system?

Frank-H, sorry if I jumped to conclusions. You are undoubtedly one of the good guys on e-bay and here at BF.

JD, I'm all ears if you have a way for ebay to seriously consider any upgrades to their services. I have tried to get them to take more interest in preventing account theft, which cost me $900 a few years ago. E-bay's on-line helpers seem to be making minimum wage. I think the question is how do you get past them to the decision makers?

whitie
 
OK, lets focus on decent suggestions that are free to be ignored by e-bay. LOL!

Here goes.. now that e-bay has integrated the ability to print shipping labels for USPS and UPS, it is easy for e-bay to see when goods are actually delivered. E-bay would help buyers considerably if they published the average length of time between payment received and delivery of the goods. I realize this likely only applies to paypal payments since it's easy to see when the clock starts. JD, your example of having to wait a month for delivery is exactly the kind of grief that buyers should be insulated from!

whitie
 
whitie said:
OK, lets focus on decent suggestions that are free to be ignored by e-bay. whitie
Click to expand...
Here's one: If they applied half the "staff man hours" that they burn up looking for violations of what THEY find politically correct to sell on ebay, and applied those staff hours to having a "feedback threat and feedback retaliation straighten-out-crew", ebayers would come to understand pretty quick there is a penalty to be paid if they threaten a negative just to squeeze someone, or when they post a negative just because they DESERVED a neg and got one...

They'll never invest the time to do that, but it would be fast easy adjudication 90% of the time, especially with those who have a history of pulling that stuff.

They're too busy chasing down pistol mags that hold 11 rounds as if Clinton was still in office, and looking for reasons to restrict those who sell "dangerous" inanimate objects...

Frank H.
 
Regarding retaliatory feedback,

I have not investigated this in depth, but don't you have only a limited amount of time after the auction closes to leave feedback?

Could you not "snipe" the feedback for a bad seller, leaving negative feedback at the last minute so he could not retaliate before the time limit was up?
 
Frank-H, I like your idea of course, but that is challenging since e-bay doesn't want to take sides in an argument. Consider what "objective" measures could be added to seller information that help sort out the duds.

Regarding sniping feedback on e-bay, you have 90 days after the auction ends to leave feedback. However, I've read that the limit floats a bit and isn't exactly 90 days.

whitie
 
The very first think we could do here on this Forum would be to put the Ebay names of the habitually bad sellers up so other Forum people could at least avoid the very worst of the bunch. We could also keep tabs on repeat offenders. That's a start. JD
 
whitie said:
Really, the seller is only entitled to payment?? That's short-sighted IMHO and an unreasonable expectation. Try being a seller for a while and maybe you'll see things differently.
Tom, your experiences and my own are exactly why I don't buy anything used on ebay. I've been screwed over enough by unscrupulous ebay sellers that eventually I wised up.

whitie
Click to expand...

I've been selling on eBay since Dec,1998.During that time I've sold over 2000 items,per my records.
This withholding feedback is a fairly recent practice.Maybe sellers who do this have reason to be concerned about a buyer being less than pleased with the item.
Granted,there are some "different" people out there.The only "neutral" that I ever got was because the buyer thought I charged 7 cents too much for shipping.The ad clearly stated that shipping was $1.25 and when he got the item and saw the postage was 90 cents and the bubble mailer cost 38 cents,he was indignant.I took great pleasure in spending 37 cents to send him 7 pennies and promptly put him on my "Blocked Bidder List".When he found out that he couldn't bid on any more of my items,he was really PO'd.
 
1) Buyer's side is concluded with timely payment.

2) Any seller who awaits my FB to post for me is not even going to have their item bid on.

3) Always look at seller's FB AND what they post for others.

4) Don't sell much on ebay but have in the past. If the buyer paid, I posted FB. I don't "over-grade" my stuff and try to take clear pictures/scans for them to judge for themselves.

5) For an interesting insight as to what some sellers think of buyers, go visit the feedback forum on ebay. It can be a real eye opener for those who mostly buy on the bay rather than sell.

6) If you are that concerned about a buyer and what sort of FB they will leave, check them out before the auction ends. Of course, this will avail you nothing if they snipe bid the item and win it.


Personal peeves:

Vague, out of focus pictures of an item that sort of resembles a knife. Shipping or handling charges out of line with value of item. Looked at a Blackjack knife today that parcel post is $9 and change and Priority Mail is $10 and change. For a knife that probably won't go for more than $100 or so, that is a hidden fee avoidance charge, not a handling charge. Bought a Microtech once for $8 shipping (little pricey but I knew that going in and wanted it that much). SOB shipped it in a thin, padded envelope via First class mail, rather than Priority Mail as indicated in his response to my question about shipping. It arrived in great shape but only by the grace of the USPS.

Poor packaging also gets me. Had a Case sent in a large Priority Mail box with absolutely nothing else in the box. Wrote the seller and told him I would have expected my 15 year old daughter to do a better job of packaging and he replied I was the first person to ever complain....

Finally, excess verbiage that sounds like a third year law student wrote it which is supposed to absolve the seller of any problem(s) with the item, shipping, etc. When it looks like a short story on the page, I hit the back button. A lot of times, if former buyers have had the guts to post negative feedback you see why there are 7 or 8 disclaimers about the item being sold. What a seller posts, especially as a negative can give you an idea of what "fun" it is going to be if the thing they send you has been misrepresented or arrives damaged.

YMMV
 
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