Ripped off by Bark River

I am happy for you this is over, please clear for us what cause the reimbursement delay and how it was finally handled to your satisfaction. It feels like you are skipping telling us the final chapter in your experience.
 
Temper said:
Ripped off
. . .
Shafted
. . .
I will be calling the local PD.
. . .
Well if you actually read through all of the posts including the thread linked and didnt skip stuff. You would see that I said I didnt want this to be a shit slinging match . . .

I actually thought I was quite restrained and it did take a lot of calls and email to get sorted. But the only thing that seemed to work was a couple of visits by the local PO to BRKT and the threat of the Postal Inspectors taking action.
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Understood. Got it.
 
Good, Thomas, I always get a feeling of thinly veiled hostility towards me, is there and if so what have I done?

Do you think that I was justified in the post or, becaue it finally got worked out I wasnt? I can only post based on my experience and when you have been promised a full refund and you dont get it and you have to incessantly chase it up, are the words shafted and ripped off too harsh? Especially in light of the 3 months it took to get a replacement?
 
I don't think the time is the critical factor, sure it isn't great but I think the real issues are the lack of communication and the actions you had to resort to, especially when you consider this was actually a refund on a replacement which never addressed the origional problem. I severely doubt that few reasonable people would consider this sensible treatement if that was how they were responded to. Imagine the situation in reverse if the customers made significant orders and the company had to chase down the money in such a fashion.

-Cliff
 
Temper, my take is that you had a business dispute with another business and it was resolved. You returned the goods that you bought from a third party (It is my understanding that Bark River sells virtually nothing directly but operates through distributors and retailers.), and Bark River paid some amount of money to you that you apparently believe is the correct amount. You wanted the payment sooner.

Sorry if I appeared to you to [ed.] be personally hostile towards you. Speaking generally, it is my opinion that many times on this forum, folks accuse others of criminal misconduct. While that sells a lot of popcorn, the matters seldom seem to involve the criminal laws -- even accepting the often one-sided accounts that we hear. They are most often, at the worst, civil disputes that MAY reflect on the integrity or business standards of one side -- or the other - or both. Sometimes, people just have differences of opinion.

This thread was actually comparatively restrained -- but you "slang" plenty of "shit."

In the end, everyone does what he thinks best. My problem with the overheated rhetoric is -- my problem. Ain't gonna' change. Too entertaining for some.
 
Temper said:
Well if you actually read through all of the posts including the thread linked and didnt skip stuff. You would see that I said I didnt want this to be a shit slinging match and refused to post pictures for the general populance to see. I actually thought I was quite restrained and it did take a lot of calls and email to get sorted. But the only thing that seemed to work was a couple of visits by the local PO to BRKT and the threat of the Postal Inspectors taking action.

People often talk about post being lost. I have lived abroad since I was 20, I have lived and worked in Italy, Holland, USA, Japan, Hong Kong and spend other extened periods in other countries not working but using their mail system adn guess what? I have never had anything fail to be delivered from any of them, so when people opine that its probably lost in the post, that equated BS in my book.

Now, is this enough text or do you want me to add a dot-to-dot and some pictures for you to colour in too? ;)
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Wow, nice attitude. No wonder they jerked you around.
 
Concord_Bob said:
Wow, nice attitude. No wonder they jerked you around.
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Temper might be a little brusque but that's his prerogative in this situation, in my opinion.

As for you... Nice first post.

-j
 
Thomas Linton said:
Sometimes, people just have differences of opinion.

This thread was actually comparatively restrained -- but you "slang" plenty of "shit."

In the end, everyone does what he thinks best. My problem with the overheated rhetoric is -- my problem. Ain't gonna' change. Too entertaining for some.
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Incredible, the MS minions will always line up behind their Master. What do you get out of this Thomas.. free $40 BRKT knives maybe? The fact is that Mike Stewart likely would have kept the knives if not for Temper taking the situation public on this thread. Bully for him. Dealing with Mike Stewart has been a source of aggrivation for a lot of folks.

whitie
 
Temper said:
Hot on the heels of this thread

http://www.bladeforums.com/forums/showthread.php?t=394517&highlight=bark+river

I sent the stock I had back to BRKT at the behest of M. Stewart, they recieved it 6 weeks ago and still no refund dispite calling Mike twice and sending a PM last week to him on another forum where he moderates.

I filed an official complaint with the US Postal Inspectors and the Feds from a link on the USPS site. WTF is wrong with people recently? It seems like you cant go one day without hearing about someone getting shafted. :mad:
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Sorry to hear about your problems. It seems the government is involved here, the same ones who monitor phone calls, and since N. Michigan is close to those rascally Canadians maybe it was held up for inspection. If it were the UK I'm sure it would have been confiscated as a crime against the Crown.

I like Bark Rivers but think they are way too sharp for the average knife user. They are not those fancy "girlie" knives with all sorts of engraving and inlay. They are outdoor folks knives who get blood on the knife's blades. They are tough as ....

I like Mike!
 
DGG said:
It seems the government is involved here, the same ones who monitor phone calls, and since N. Michigan is close to those rascally Canadians maybe it was held up for inspection. If it were the UK I'm sure it would have been confiscated as a crime against the Crown.
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:confused:


Why is the theme song for the Twilight Zone playing ?


Did you actually read this thread ? As much as you would like. . . . there are NO "conspiracies" here.




DGG said:
They are not those fancy "girlie" knives with all sorts of engraving and inlay.
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:confused:


Please expand on how knives with engraving and inlay. . . .equates to "girlie knives."
 
whitie said:
Incredible, the MS minions will always line up behind their Master. What do you get out of this Thomas.. free $40 BRKT knives maybe? The fact is that Mike Stewart likely would have kept the knives if not for Temper taking the situation public on this thread. Bully for him. Dealing with Mike Stewart has been a source of aggrivation for a lot of folks.

whitie
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I am crushed -- crushed, that you have hostile feelings towards me. But I consol myself with the experience that, unlike Temper who puts forth an arguable position (if in a style that I don't like, for the reasons stated), some just get off on hostility.

This forum is, in theory, where we share actual experiences, good or bad so the community can benefit from those experiences. In fact, a certain super mod here has recently gone on record that "hearsay" should not be the basis of judgment.

Instead, GB&U is also a place to work out old grudges and to somehow gain acceptance by joining in attacks when one has no personal experience whatsoever. And by "joining in," I do not mean lending moral support to someone who seems to have been victimized, I mean the kind of drek above.

So you wanna' think anyone you disagree with is a "minion" of your imaginary prince of darkness or has some financial stake in the argument, go for it. Conspiracies sell newspapers, movies, TV, and books. Why not BF popcorn?

And while your talking smack, relate your personal experience with "MS," the products his company turns out, or the dealers, like A.G. Russell, who sell them.

Temper has made his statements. I have had no negative experiences with the Mike Stewart, the products, or the dealers.
 
Thomas Linton said:
I have had no negative experiences with the Mike Stewart, the products, or the dealers.
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Nor have I. Mike is a stand up guy. I have dealt with him on a personal level for close to a year now. I had only 2 minor issues with knives and Mike handled the problem in a timely and professional manner. :thumbup: :thumbup: :thumbup: for Mike and the crew at Bark River Knife & Tool.
 
Getting back to the initial experience by "Temper"... how was the matter resolved? I think this is as important as how it all began. Was it your fault? did your overlooked something? or Mike gave you a reason? Or you just finally received the refund albeit late?
 
robertmegar said:
Getting back to the initial experience by "Temper"... how was the matter resolved? I think this is as important as how it all began. Was it your fault? did your overlooked something? or Mike gave you a reason? Or you just finally received the refund albeit late?
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I received some knives that were a bit iffy in the QC department. I PM'd Mike on another forum and told him thinking he would be concerned that something like this got out. He said send it back I will take care of it for you. I sent it back the next day, it arrived safe and sound within a week. More than 3 months passed and umpteen emails before I got a replacement that was just as bad. There was also a compensation knife in there but to be brutally honest it was in no shape to be sold as the F&F was atrocious.

Upon mentioning this he suggested that my standards were too hight and that I should return everything I had in stock for a refund at the prices I paid for them. I boxed everything up, included an invoice and it arrived a week after it was sent and signed for by one 'J. Roberts' at BRK&T.

2 weeks or so go by and nothing so I call. I speak to Mike for about 30 mins and I *liked the guy I won't deny it. He said that he would send a cheque. To avoid the FUBAR time it took with the replacement I asked if he could send it to a friend in the US (MO I mistakenly said MI in an earlier post) and gave him the address. Weeks pass and nothing, so I call again, patience is getting a little thin but its still a cordial conversation. More weeks pass and still nothing. Then I get told it takes 10 days, that its sent and the truth of the matter is that it takes about 3 days. I got this info from the Post Office in Escanaba. So, feeling like I am never going to get this money any time soon and being well and truely pissed off with being dicked around I file a complaint to the Feds, the US Postal Inspectors and I call the PO in Escanaba, give them the details and the proof that it was sent and signed for and whoa! The cheque is UPS Overnighted and it arrives the next day.:rolleyes:

*I got shafted by some POS in the past that I called and spoke to numerous times and the failure to send the goods was out of the blue. This experience had a lot of similarities with the one with BRKT. I liked that guy too, we had spoken for hours about all sorts of crap.
 
Many knife companies treat dealers as something other than customers - necessary evils, I guess. They can be excellent to end users and awful to dealers. I won't mention any names. It just isn't that uncommon, sadly.
 
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