Sande5412 filed chargeback 2 weeks after receiving knife

hhmoore

hhmoore

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Sande5412 had a Wanted ad to which I replied privately. Our communication began via private message here, and progressed to email. The whole transaction took about a week from initial offer to receipt of payment - I wasn't too concerned, figuring he was still shopping for a better price. Once I received payment, I created the shipping label and got the knife to the post office that same day. He received it 2 days later on May 28.
I didn't hear anything from him upon receipt of the knife; but that isn't exactly uncommon, so I didn't think much of it.
On June 14, I received a notification from paypal that he had filed a chargeback with his credit card for "unauthorized transaction". Since the email I was using for communication is different than my PayPal email, I initially hoped it was a mistake; so I sent him a PM here, and an email, questioning the chargeback. Unfortunately, I have received no response from him (and he has not logged on here since 6/10)

I have forwarded to PayPal our email communications which show him agreeing to purchase, requesting payment info, and stating that payment was sent. I also provided PayPal shipping information and the tracking number, proving that I shipped to his confirmed address.

I will give him another day or two to show an effort to correct this, then I will submit a negative trader rating.
 
Thanks for the heads up. Do you have a link to his wtb ad.

So I assume he still has your knife and trying to get the money back. Or perhaps the knife never showed on his end?

Best of luck.
 
It's not worth adding a negative trading rating as he will end up being banned so it's not worth your time.

Definitely sounds like a scammer unfortunately. :thumbdn:
 
BellaBlades said:
Thanks for the heads up. Do you have a link to his wtb ad.

So I assume he still has your knife and trying to get the money back. Or perhaps the knife never showed on his end?

Best of luck.
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http://www.bladeforums.com/forums/showthread.php/1396265-Spyderco-military

I would think that if the knife hadn't arrived, it would have been "item not received"...and that he would have contacted me.
The tracking shows delivery in/at the mailbox.
To the best of my knowledge, he still has the knife - he has had no contact with me since it was delivered.



Czechmate said:
It's not worth adding a negative trading rating as he will end up being banned so it's not worth your time.

Definitely sounds like a scammer unfortunately. :thumbdn:
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I'm not jumping to call him anything - he's been a member here for longer than I have. He only had one trader rating, but it was positive. I'll be leaving the negative because, in my mind, it is merited. If he does get banned, I will only have wasted a few seconds of my time; whereas if he doesn't, my doing so might help another member.


At this point, PayPal has put a hold on my account, due to the negative balance caused by them refunding his payment. If their "investigation" finds in my favor, the funds will be put back in my account; and PayPal will fight the chargeback with the credit card company. If not, I am out the knife, lose the money, AND am subject to a chargeback fee.
 
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I think pp will take care of you. He clearly has issues with emails etc .
 
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Hey man I wish you emailed me or called me first and someone stole my identity from me. I contacted my bank and notified them what happened and they said they handle it. I didn't do that that was my bank. I'm on the phone as I type to see what happened
 
I wish you guys would give me a better heads up because I'm not a crook. Like I said my identity was stolen from me and I'm trying to sort stuff out with my bank as we speak
 
I did send you an email first - yesterday - before I even contacted PayPal.
My experience with having fraudulent charges on a card/account was that I had to identify the fraudulent charges; which, to me, means that you specifically stated that this payment was not a legitimate transaction. (I just went through this a week ago, so the process is VERY fresh in my mind...it's also why I contacted you first, hoping that you would reverse the claim.)
 
This has happened to me and it was a simple explanation. Buyer used a card to fund our transaction. A week later his card number got stolen and charges started being made. When he informs the bank issuing the card they freeze every transaction made around that time period including our legit transaction. He and I both proved to PayPal our transaction was real but until the credit card company clears everything PayPal remains on hold too. It took over 2 weeks to get released. A real pain but my buyer really tried to get it fixed.

Sent from my LGMS769 using Tapatalk
 
Heirphoto said:
This has happened to me and it was a simple explanation. Buyer used a card to fund our transaction. A week later his card number got stolen and charges started being made. When he informs the bank issuing the card they freeze every transaction made around that time period including our legit transaction. He and I both proved to PayPal our transaction was real but until the credit card company clears everything PayPal remains on hold too. It took over 2 weeks to get released. A real pain but my buyer really tried to get it fixed.

Sent from my LGMS769 using Tapatalk
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That is essentially what happened my bank is on hold and I'm waiting to get a call from hhmoore
 
It probably went to your bulk mail, as I used the site email system. I had recently deleted a bunch of old emails, and didn't have anything from you in my regular account. Last night, I happened to look on my phone, and the stuff was still there (finally, a time that I appreciate the fact that my phone has never synched worth a damn). Had it not been, I wouldn't have anything other than the tracking number to send PayPal.

I'm not going to call you - but I will send you an email from my paypal email. I'm not a phone person, anyway; but, in cases like this, I want everything verifiable.
I'll be offline for several hours, I'll email you this evening.
 
Some questions for Sande5412:

Was it you that posted the WTB that hhmoore responded to via PM, then subsequently by email?
If so, what was the outcome of the communications?
Was the address that hhmoore shipped to your true address, either residence or shipping?
 
hhmoore said:
It probably went to your bulk mail, as I used the site email system. I had recently deleted a bunch of old emails, and didn't have anything from you in my regular account. Last night, I happened to look on my phone, and the stuff was still there (finally, a time that I appreciate the fact that my phone has never synched worth a damn). Had it not been, I wouldn't have anything other than the tracking number to send PayPal.

I'm not going to call you - but I will send you an email from my paypal email. I'm not a phone person, anyway; but, in cases like this, I want everything verifiable.
I'll be offline for several hours, I'll email you this evening.
Click to expand...

I got off the phone with my bank to figure out what happened. When I notified them my identity was stolen the froze every transaction in the past 30 days. And they are in the process of fixing what happened. What I was told it could take up to 2 weeks or less.
 
moshow9 said:
Some questions for Sande5412:

Was it you that posted the WTB that hhmoore responded to via PM, then subsequently by email?
If so, what was the outcome of the communications?
Was the address that hhmoore shipped to your true address, either residence or shipping?
Click to expand...

What happened like I mentioned above my identy was stolen. I got hold of my bank and they froze all transactions within 30 days. Today I get hold of them with this news and they are in the process of fixing it
 
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