Speedmaster

[j williams]

Rough time with this buyer. He is insulting, and a HUGE headache.

I sold him a Surefire E2L for 80.00 awhile back, which is far below retail, and he paid by MO. I recieved his MO a week later, my wife opened it, and deposited it into the bank. She forgot to write down the address. I emailed him promptly, stating I had recieved his Money order and needed his address. 2 weeks later I got an email with the address. Around 1 week later, I sent the light priority with delivery confermation. He sent me an email insulting my charicter, and demanding a refund, I said ship me back the light when you recieve it, and I will send him one. Then I got a tyrade of insulting emails in return, and shed out a few of my own. I am not a priest, I have a... ahem.... colorfull vocabulary when angry. So, I will not post the emails. Now he received the light, and is saying I commited fraud because the light is not brand new. I advertised it, as LIKE NEW. Meaning almost new. He said its got chips on the head and tailcap. I didnt notice these, but whatever. Normally I would have no problem refunding the 80.00 after examinng the light upon return, and issuing a refund minus shipping costs. However his attitude has made me not want to do any more with him. He wants a full refund, then he will send me my light when he recieves it. I am not under any obligation to refund his $$, and made no claims to the light being NEW, or New in box, and made no satisfaction guaranteed claims either. Now, I understand that the right thing to od would be to refund him his money, and take it as a bad dealing with a guy. However, I feel like the pain in the butt he has been, just makes me want to say, screw it, and not work with this gentlemen anymore.

I feel he is not worth your time, and do not want to see this guy do this crap to anyone else. My advise is to avoid him like the plague.
:thumbup:

here is a link to the sale thread...

http://www.bladeforums.com/forums/showthread.php?p=6523805#post6523805

 

[Esav Benyamin]

I recieved his MO a week later, my wife opened it, and deposited it into the bank. She forgot to write down the address.

Then I got a tyrade of insulting emails in return, and shed out a few of my own. I am not a priest, I have a... ahem.... colorfull vocabulary when angry. So, I will not post the emails.

He wants a full refund, then he will send me my light when he recieves it.

You (your side) screwed up.

You both screwed up.

He's not looking cooperative, especially after both of you demolished any chance of trust between you.

* ****** **** ****** *

When I email someone to say "I'll take it" I sign off my email with my forum name, real name & address, email address & cell phone number. I don't need an address from a MO if I've got all that on an email from the start. Too many people dole out info like it's military security. Mistakes make mistakes.

Have you told him you posted this complaint? The sooner the two of you get on the same page, the better. "No deal is complete until both sides are satisfied." Not true if you don't both agree, but why wouldn't you want to?

 

[j williams]

Oh, make no mistake, I want to agree with him, but when he starts insulting my charicter, and threatens to send emails to my boss, and tells me I need help, and so on and so on, it gets very hard to want to make him happy. I have had NUMEROUS dealings on here, and all have ended very well.

I appoligized for my mistake, and for the delays, and admited fault. And I still do take responsability for my mistake. However, when people get personal, I get personal, and at a point, enoughs enough.

I didnt want to bring it here, but I felt I wanted to let people know what they are getting themselves into.

Bottom line, I got his MO, he got my light. He is now saying the light is all chipped up, and etc... The light was in about 90% new condition when it left my hands. There is no trust now, on his part, and on mine. I there for feel the best thing to do is to just cut our losses and walk away.

The thing with him was mainly it took a month to get it to him. 1 week to get the MO, 2 weeks to get the address from him, and a week to make it to the PO to get it out. I had a bunch of stuff come up, and it took longer than expected to get to the PO. I explained that week to him, and he didnt care. However it is ok to wait 2 weeks to email me your address while I waited to send it out? I figured the week it took me to make it to the PO wasnt that big of a deal if he didnt care enough to get me his address prompter then 2 weeks. Thats what started the insulting, on both our parts.

I knew in my head, when he recieved the light he would have some petty complaint about it, and would still want a refund. I could tell by his attitude.

There is some people you just cant make happy.

I told him, if he appoligizes for his actions, as I did, and admit fault in this too, that I would then refund his Money minus shipping, provided that the light comes back to me in the condition it left. I think thats fair enough. I didnt post this here to smooth out my deal with him, just wanted to let people know what to excpect. I threw the ball in his court, and its up to him to decide if that is ok, or not.

I learned that when I get a buyer that wants to buy something or trade, I am gonna rely on their feedback and post count far more then gut feeling.

 

[SIFU1A]

FWIW if i bought a lite advertised as "like new" i wouldnt be happy if it had chips in the coating.................

 

[j williams]

FWIW there was not chips in the coating when it left here. If there were any they were so tiny, somewhere around the bezel, that they are insignifigant, and I didnt notice them. Especially for 70.00 off of what the light would cost new anywhere else. He is being difficult, for the sake of being difficult. And I dont care. Good, great. Send me the light back for inspection, and I will send a refund, less shipping, if all is good. Thats my policy. I sent him the offer to do that. I have 25 positive feedbacks, over 6000 posts, and a good reputation for my word. He has 20 posts, and 2 positive feedbacks. I am not sending him money in trust that he didnt jack up the light out of spite, or that he will even send it back at all, I dont know him well enough, and there is nothiing that leads me to believe otherwise. Alot of people will vouch that I will send him the refund, so whats the problem with my offer?

Originally I stated to him, all sales final. I did not want anything more to do with him, and am sick of his personal insults and bully behavior. I went back on that, and made him a very fair return offer, not because of his threats or bully behavior, but just to be rid of him, and his BS. Its up to him now.

I dont care that he wants a refund. If he is not happy, then ok. :thumbup:

However, I will not stand for the personal attacks, and bully behavior. As I said, I did not post this here to come up with a solution to the deal. I am capable of handling that, I posted here to give a heads up so you guys know what you are getting yourself into.

 

[SpookyPistolero]

Stuff happens, we've all had little mistakes. You have to roll with it. But I can most definitely vouch for J_williams' personal character. I've dealt with him many times, both in sales and trades, and even just 'lending' of items. He's never been someone of questionable ethics in these regards, nor of questionable trustworthiness. Mistakes are.... mistakes.

 

[tonym]

I have had more than a few dealings with Jake. Everything I purchased from his has been accurate. Like new means used IMO, and I would expect it to show some wear, but perform flawlessly.

In no way would I issue a refund until I get my product back. If he really doesn't trust you(which in IMO is ubsurd), have him send the light to a mod that is willing, and issue the refund when the mod says he has it.

As for Jake's character. There are are not many people half as honest and loyal as he.

I have sent him countless knives and gear to test and handle and he always returns them in a timely manner and in the same or better condition.

knowing Jake like I do, if he says the guy is being unreasonable it is because the guy is being unreasonable. Jake has still not even posted the person's name, which shows Jake is not a vindictive person and means no harm. He just wants this issue resolved.