He has already tried a series of user-level fixes; coupled with cross-border shipping and a note from the warranty department that they don't have the parts to repair a Techno, it's not exactly a simple situation. Unless you have a suggestion.
The small flat on the detent ball isn't of any real consequence... polish the tang... get it very smooth, that should minimize, if not entirely fix the issue.
- originally posted 9/6/2015, but this advice was seemingly ignored.
If the only 'flaw' in the detent ball is a flat on it's contact surface, I'll still say that it's a non-issue... but the screeching sound remains, and now the knife is described as having blade play. The screeching sound was determined to come from the detent ball contact, as when contact was broken the problem sound disappeared. So it's friction. The friction needs to be eliminated. I'd already suggested how to do this.
The tang can be polished smoother than it is out of the box. I admit, this shouldn't be necessary in most cases but this is an extenuating circumstance. The contact surface (tang) can be polished as smooth as glass. The ball running on a smooth surface, especially after opening & closing as many times as the OP has already done, shouldn't exhibit any signs of galling or noise from friction. That's how I see it.
These are production knives. They're not all finely tuned and refined by hand. Sometimes the grind is asymmetric, or the blade isn't scalpel sharp, or not perfectly centered within the frame. Sometimes there are outright flaws. QC isn't always perfect. We all know how these things can vary. Not every user can mod a knife; refine it or fine tune it and most users shouldn't have to. A knife the price of the Techno from Spyderco no less shouldn't have any of the issues described.
Some fixes are easy. Others require deeper knowledge, acquired skills, and other tools and materials. Not every enthusiast can fix a knife with seemingly simple issues let alone more serious flaws. But the answer is easy. Send it back in. Whatever the issue, Spyderco can fix it. That the knife was disassembled and the warranty remaining questionable... doesn't matter. The Techno is a simple knife. If it was flawed out of the box Spyderco will cover it. If the owner effed it up, they'll know. I would only say fix it if you can, send it in if you can't fix it, or sell it off if you can't be bothered. I understand Spyderco doesn't inventory parts from their Taiwan line, but that's not the point. If it was flawed out of the box, they'll replace. Everything else as originally described is a fitment issue and they can fix that as seemingly the owner can't, (or can't be bothered).