Spyderco warranty is worthless

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Spyderco got bitten by the Feds for importing balisong parts. The fine was serious business. They have to assume they will always be under scrutiny now for following the letter of the law.

What a bizarre thing to be enforced so heavily. Honestly, what makes them think that balisongs are contributing to crime in the US?
 
Duplicate threads are not allowed. Please do not repost. It will only get merged here.
 
Karda, I don't think warranty service would violate any of the law I posted above. And line 4 of the exemptions clearly says 3" or less blade length are exempt from all these laws. So no I dont expect them to break any law. Don't forget they aren't afraid to produce these knives they just wont fix them.


(4) the possession, and transportation upon his person, of any switchblade knife with a blade three inches or less in length by any individual who has only one arm.


Re-read subsection 4. It does not say that switchblades under three inches blade length are exempt from the law restricting interstate transportation of said switchblades. It merely says possession and transportation by a person with only one arm of a switchblade with a blade length under 3 inches is allowed.

This will not protect them if they send it through the mail. It might work, if the company wanted to go out, and hire a one armed person, and then pay them to get in a car and drive the knife to you. Since the blade has to be carried on the person of the one armed man, he can't even fly to you. He might be able to ride a train.



The statute also exempts common carriers. So Spyderco can ship the knife and the shipping company will be protected from prosecution.

But you are talking about up to a 5 year prison sentence and 2000 fine............................ and for some reason they won't take your non attorney "maybe" opinion that, plain language of the statute aside, does not protect them from prosecution.

Wow, what crazily bad customer service.............Oh, wait, that is called "I don't want to go to prison" reasoning.

You are also saying "they make and sell, but won't service my knife".

Oh, on the contrary, they will service that knife. Just not for you, because you are not exempt from the law allowing interstate commerce and shipping as a military or law enforcement.


You see, the one armed, under 3 inch blade exception, does not mention any exception for shipping to or from a one armed man (assuming you are actually a one armed man).

This provides no protection to them.
 
how many switchblabes that the blade are over that lengh are being sold and the local gun and knife shows?? they have to be coming across state lines. the feds are not doing any thing about that. I would find another dealer and see what he would charge you to be your shipper in getting them to fix it. I was trying to do that with a benchmade and It turned out it had a hidden button and I was not using it right. they where only going to charge me $20.00 and I think that is cheap. see if you can do the same thing with your knife.
 
For what it's worth, this is nothing new inside of the industry. Almost all of the majors will/did refuse to work on individual knives that are defined as switchblades. Sometimes, if you are lucky they will ship repair work back to a dealer and shift the onus of following the law to that dealer.

Boker, Schrade, Camillus, etc...., etc.... all would refuse to work on switchblades. Most would extend you credit on a standard pattern instead.

If the Federal Law is now interpreted to include butterflies as switchblades, there really isn't much they can do.

I think the best course of action is to see if they'd be willing to send off a handle and do the work yourself.
 
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I'd be willing to bet Sal is either out of town or otherwise extremely busy.Be patient and I bet your issue will be resolved one way or the other.
 
how many switchblabes that the blade are over that lengh are being sold and the local gun and knife shows?? they have to be coming across state lines. the feds are not doing any thing about that. I would find another dealer and see what he would charge you to be your shipper in getting them to fix it. I was trying to do that with a benchmade and It turned out it had a hidden button and I was not using it right. they where only going to charge me $20.00 and I think that is cheap. see if you can do the same thing with your knife.

Just like the war on drugs, a lot of times they don't go after low level dealers but the upper level suppliers.
 
I'd be willing to bet Sal is either out of town or otherwise extremely busy.Be patient and I bet your issue will be resolved one way or the other.

I've emailed Sal and asked him to review the matter when he has a moment.
 
Sal is currently unavailable. Sal, Eric and I all have extremely busy travel schedules. Sal is aware of how restricted models are handled. The bottom line is that we, Spyderco, choose to follow the federal laws. We're sorry for any disappointment. We don't make the laws, but we do have to follow them.
 
Sal is currently unavailable. Sal, Eric and I all have extremely busy travel schedules. Sal is aware of how restricted models are handled. The bottom line is that we, Spyderco, choose to follow the federal laws. We're sorry for any disappointment. We don't make the laws, but we do have to follow them.

:thumbup:
 
Sal is currently unavailable. Sal, Eric and I all have extremely busy travel schedules. Sal is aware of how restricted models are handled. The bottom line is that we, Spyderco, choose to follow the federal laws. We're sorry for any disappointment. We don't make the laws, but we do have to follow them.

then why do you sell something with a life time warrenty that you are not going to Honor ?? why would someone want to buy your knifes???
 
then why do you sell something with a life time warrenty that you are not going to Honor ?? why would someone want to buy your knifes???

Please don't stir the pot further, Richard.
They do honor it. It's not their fault if people cannot understand or follow proper procedures.....or follow good advice.
Too many times I've seen customers think that bluster, threats and general antagonistic behavior is going to get them the results they seek.
Then they seem amazed that their tactics have not worked as they planned.
 
This topic has been beat to death already. One instance such as this is not a valid reason to judge the entire company. If anyone is still confused, feel free to PM or email. We are done here.
 
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