- Joined
- Jun 11, 2006
- Messages
- 8,633
My “won’t name names” was a polite way of saying “you know who it is”. Kinda also tong in cheek so to speak. I am not advocating anything towards them at all. It speaks volumes about a company on how thy handle themselves after such issues and issues in the past. I wish them the best in the future. But on the flip side I’m trying to grow my little business into something and hiccups like this can throw a wrench in the works. Mostly because I care and I treat every blades as if it was my own. I feel responsible for each blade starting from the moment I open that package.
Soooooo when things go sideways because of some funky practices by another company or their vender; and that company calls into question my business, equipment and processes I kinda turn into that mother hen rounding up her chicks. The conversation was polite and thy had tons of advise for what “I” should do. The sad thing is thy lost a customer for life. My customer ended up buying new steel locally (1080) and rushed it to me. It showed up Friday afternoon and it’s shipping out This morning. He told me not to mess with the other blades (1075) any more and just send them back for grinding practice. If something I have done is to blame then I’m the first to stand up and take responsibility. Happiness of my customers comes first and for most. I figure if I let that take the wheel then most everything else will sort out in the end. Kind of the “build it and thy will come” attitude.
Here are the blades in question. 1080 on the left and 1075 on the right. Both alloys got the same 1600° normalization soak with an air cool. Then a 1500° soak and quenched in parks 50. I have a view port on my oven so I start my soak timer once the blades have reached the same color as the oven. The 1080 came out at 65.5-66.0rc and the 1075 was 32-38rc. You can instantly tell a blade has hardened just by the color of the steel and how the scale comes off. Also the spots I ground for testing used the same belt. You can see a second layer in the steel on the 1075. The surface of the steels are also much different from each other. Am I saying that it’s not 1075, no. But what ever condition it’s in was not treated by my standard process/temp. This has only happened a few other times and come to find out thy bought the steel from the shady seller on eBay. The results from those blades are almost identical to this 1075. That’s why I instantly contacted my customer and asked where he got it from.
Soooooo when things go sideways because of some funky practices by another company or their vender; and that company calls into question my business, equipment and processes I kinda turn into that mother hen rounding up her chicks. The conversation was polite and thy had tons of advise for what “I” should do. The sad thing is thy lost a customer for life. My customer ended up buying new steel locally (1080) and rushed it to me. It showed up Friday afternoon and it’s shipping out This morning. He told me not to mess with the other blades (1075) any more and just send them back for grinding practice. If something I have done is to blame then I’m the first to stand up and take responsibility. Happiness of my customers comes first and for most. I figure if I let that take the wheel then most everything else will sort out in the end. Kind of the “build it and thy will come” attitude.
Here are the blades in question. 1080 on the left and 1075 on the right. Both alloys got the same 1600° normalization soak with an air cool. Then a 1500° soak and quenched in parks 50. I have a view port on my oven so I start my soak timer once the blades have reached the same color as the oven. The 1080 came out at 65.5-66.0rc and the 1075 was 32-38rc. You can instantly tell a blade has hardened just by the color of the steel and how the scale comes off. Also the spots I ground for testing used the same belt. You can see a second layer in the steel on the 1075. The surface of the steels are also much different from each other. Am I saying that it’s not 1075, no. But what ever condition it’s in was not treated by my standard process/temp. This has only happened a few other times and come to find out thy bought the steel from the shady seller on eBay. The results from those blades are almost identical to this 1075. That’s why I instantly contacted my customer and asked where he got it from.
