! Stop Knife Shop Customer Service

[Johnny_Z]

Has anyone had to deal with their customer service? How are they when you have to call in with a problem?

 

[Cougar Allen]

 

[Esav Benyamin]

I found them responsive when I had to contact them.

Incidentally, 1SKS is the sponsor of Bladeforums, under the same ownership.
If anything does go wrong, they aren't a fly-by-night.

 

[Spark]

Mister Johnny Z, give me a call and I'll do what I can to get you squared away. I'm here at the shop for another 2 hours. 866-289-1757

 

[Johnny_Z]

Mister Johnny Z, give me a call and I'll do what I can to get you squared away. I'm here at the shop for another 2 hours. 866-289-1757

I'm trying, I've been calling for hours, I keep getting the recording...

 

[Spark]

DOH! I turned off the phones at 230 to take the dog out for a walk and forgot to turn them back on.

 

[Johnny_Z]

Ah, dat's bettah!