Strider PT owners question

[sharp_patriot]

Fasteners are generic. Most towns have a Fastenal type store where you can get a screw in just about any size, thread pitch, head type, and hardness. A thread pitch guage is a very handy tool to have. You can fix this problem yourself in less time than it takes to ship it out. If the threads are damaged, you can tap wider. I recommend blue Loctite when repairing something along these lines. Be advised thread locking compounds emit gases that can damage plastics. Hope this was helpful, good luck.

 

[mm3]

I just sent my cc pt to them in January cause the frame lock was slamming into the g10. I know it got there on Jan 21 because I sent it with delivery conformation and so far I sent them an email on Feb 4 asking when I should expect my knife back and got a response in less than 24hrs saying repairs generally take between 3-4 weeks. So hopefully I will get it back before March.

I sent in my SnG the same day. I was originally told 3-4 weeks. Well, I emailed Heather from Strider asking if they had a ETA and was simply told 2-3 weeks. I don't know if she means 2-3 weeks from that day or if it was just a blanket statement that is told to everyone. I really like my SnG and can't wait to get it back but, WTF is taking so long?

 

[SteelSnob]

Some people are so silly it makes me laugh. It's not people that can't afford it complaining about Strider. Go back and read the thread. But as long as they have a loyal base of delusional fanboys that think everyone who doesn't like Strider is either lying or can't afford one I'm sure the fraud will continue.

 

[Matthew M]

lol someone could just as easily say that a sebenza sucks monkey nuts as they could say that a sng sucks! everyone is entitled to their own opinions and mine is that both companys are great and they both have downfalls! CRK is alot higher on their fit and finish but striders warranty is a bit better and both are made of equal quality materials! they both are good and neither sucks and both have their own group of fanboys!

 

[kirko]

First off, I didn't start this thread to start a political discussion of strider. I simply asked a question. This always happens to strider threads, and its tiring to read through only to find 2 or 3 posts that actually ANSWER my question. Enough with the debate, i found a solution on my own.

I found an 8-32x3/8 hex stainless panhead screw that IMO works a lot better than the torx that came with the knife. Im attaching a couple pictures to show you the new screw. If anyone with a PT needs this, I can get one for you, I actually picked a few up just in case. Let me know!

The old screw I was able to remove and make into a flathead

The new stainless screw that replaces it

 

[SteelSnob]

Since Strider told me they don't warranty against abuse anymore I don't see how that is better. Unless they were just lying or their definition of abuse is different than other companie's definition of abuse. And yes I asked them to elaborate on their definition of abuse and in true Strider fashion they didn't respond to the email.

 

[Thalestin]

Ive never seen a company that has had so much hate towards it due to CS. Ive personally never dealt with Strider, but I have considered them before. Ill never pull the trigger due to the overwhelming hate posts I see from their CS. I highly doubt all these people are simply too poor to buy a strider. CRK and Busse do not get this kind of CS hate. Has to make you wonder...

To the OP, I would just use it how it is and maybe send it in when you you have some extra cash or get a new knife to tide you over. Thats what id do

 

[Thalestin]

First off, I didn't start this thread to start a political discussion of strider. I simply asked a question. This always happens to strider threads, and its tiring to read through only to find 2 or 3 posts that actually ANSWER my question. Enough with the debate, i found a solution on my own.

I found an 8/32x3/8 hex stainless panhead screw that IMO works a lot better than the torx that came with the knife. Im attaching a couple pictures to show you the new screw. If anyone with a PT needs this, I can get one for you, I actually picked a few up just in case. Let me know!

The old screw I was able to remove and make into a flathead

The new stainless screw that replaces it

Very nice work bro, glad it worked out :thumbup::thumbup:

 

[mongomondo]

Since Strider told me they don't warranty against abuse anymore I don't see how that is better. Unless they were just lying or their definition of abuse is different than other companie's definition of abuse. And yes I asked them to elaborate on their definition of abuse and in true Strider fashion they didn't respond to the email.

Really? Jankerson made a youtube video recently where he batonned a Strider SMF through several pieces of wood until it developed some play. Then a Strider rep said that he is covered under warranty.

I think their definition of abuse is still if you pimp/mod your knife. They don't like people replacing scales and things like that.

 

[effer]

I found an 8-32x3/8 hex stainless panhead screw that IMO works a lot better than the torx that came with the knife. Im attaching a couple pictures to show you the new screw. If anyone with a PT needs this, I can get one for you, I actually picked a few up just in case. Let me know!

Excellent fit. Definitely better than sending knife in for replacement.

 

[stabman]

I think their definition of abuse is still if you pimp/mod your knife. They don't like people replacing scales and things like that.

True enough.
If you break the blade, they'll replace it.
It might take a while, but they'll replace it.
It costs $25 to have a new pivot installed if you muck it up.

 

[SteelSnob]

I wish they would have just said that then. Thanks for the info. I guess I might try a little prying with my PT now since half the blades too dull to cut anything, I might as well get some use out if.

 

[effer]

Since Strider told me they don't warranty against abuse anymore I don't see how that is better. Unless they were just lying or their definition of abuse is different than other companie's definition of abuse. And yes I asked them to elaborate on their definition of abuse and in true Strider fashion they didn't respond to the email.

I don't think many manufacturers (maybe other than Busse and ESEE) want to define level of abuse that is covered by their warranty. It encourages too many people to take the statement to extreme. As a matter of fact I'm wondering what ESEE will say about their upcoming folding Izula. Covering a folding knife isn't exactly the same as a fixed blade. There are moving parts and precision fit to consider. As you know, CRK for example took a different approach saying that as much as flicking the knife can be defined as abuse. I never heard of CRK refusing warranty service just due to flicking knife open, but it makes people think twice before doing anything to Sebenza that might damage it.

In my understanding, when it comes to Strider warranty, they consider service on case to case basis. If you use your dremel on it - it is an abuse. If you put your knife in the vice and hammer it - it is an abuse. But if you pry open a window with it, it is a hard use, not an abuse.

 

[wwells20]

First off, I didn't start this thread to start a political discussion of strider. I simply asked a question. This always happens to strider threads, and its tiring to read through only to find 2 or 3 posts that actually ANSWER my question. Enough with the debate, i found a solution on my own.

I found an 8-32x3/8 hex stainless panhead screw that IMO works a lot better than the torx that came with the knife. Im attaching a couple pictures to show you the new screw. If anyone with a PT needs this, I can get one for you, I actually picked a few up just in case. Let me know!

The old screw I was able to remove and make into a flathead

The new stainless screw that replaces it

That looks good. I was sitting here trying to offer some suggestion to help, but you have taken care of business!! Nice of you to offer spares to others.:thumbup: Just one reason I like it here! I have often wondered about a PT myself, it would be the only Strider I would consider owning because of size. Give us an update soon on how you like the knife.

 

[wally@ferguson]

I dislike Strider after my last purchase...PT CC which I was able to afford .

Bull pivot is a joke ....Spannerside of pivot does not need a spanner wrench...it is a press fit into G 10. Stripped Ti side pivot screw but was able to upsize to next larger Torx.

Tolerances are sloppy and require assembly adjusment with LOTS of thread locker to hold everything in place.

I read Mick's FAQ after I bought my first Strider and realized it was a list of excuses for Strider's inferior folding Knives.

On the plus side the blade was great.....they just seem challenged in mounting it in folding handle.

 

[CBGB fan]

Send it in and try your darnedest to get a little service. Hopefully it works out, and after they repair the screw, you can sell it and buy a Sebenza or someother high quality folder with a company that gives you your money's worth and backs up their product properly.

HeHe, + 1

 

[ericb445]

That's a great fix for your problem. I would keep the messed up one and put it back in if you ever have to send the knife in for any other repair. They may charge you for a new screw it may not be too much.

 

[stabman]

Bull pivot is a joke ....Spannerside of pivot does not need a spanner wrench...it is a press fit into G 10.

Maybe it is on the PT; I cannot say, not having owned one.
It is NOT press fit on the SmF. You need the spanner for them.

 

[bobnery]

Wish someone would do good copies of Striders. I love the look BUT all the other BS is just not worth it. ESEE Izula folder may curb my want for a Strider looking blade but that pup is a long way out. It's hell holding back the "I'll take it" on the exchange forum when Striders go up. I've lucked out with the 3 I've owned but I'm sure my luck is about out

 

[wally@ferguson]

stabman......I actually consider the PT press fit pivot an improvement ....don't need a spanner wrench. I did hear of some SNG's that had G 10 side pivot screw completely smooth.

Striders answer to that was their supplier srewed up (what else do they source out) and left out spanner slots.

On the PT that screw had knurling to allow a press fit int G 10. I guess the supplier added the knuling on their own initiative.