Around May of this year I got a 746 for my birthday, and about 3 days later one of the AXIS lock springs broke on me.
Since with only one omega spring the lock's detent is practically nonexistent and unsafe, I returned it to the store I bought it from and got a new one.
That knife had a spring break in about 1 or 2 weeks, and this time I couldn't do anything with the store because they only exchange once.
I proceeded to do something I never ever wanted to do; I sent a knife in for warranty.
That is the nails on a chalkboard when it comes to knives with me, due to bad luck or manufacturing completely out of my control
I have to to pay to send it in, risk losing it in transit, and not have the knife bought at full retail price to have in person for several days.
It came back and the springs were ok.
Not for long.
In a week or so one of the springs failed again, and my dad this time refused to send it out;
So this time the one spring had enough detent to not fall due to the blade's weight this time, and so I have been using the 746 with one spring and worsening detent for 5 months.
Aaaaaaand it broke yesterday, and the knife is functionally dead; I'm not using the lock freaking manually, I'm not gonna be sending the damn thing in.
Why won't the lock last more than a year? Why?
I believe a knife shouldn't have to be sent in more than once.
I'm not knocking the quality; the tolerances are so good that it has centers perfectly when the pivot screw is taken out.
Why can't Benchmade send me the parts free of charge like Kershaw or Spyderco?
I don't know what to do. Chinese copies(some rumor they're actually licensed, whatever) have lasted more than 2 years with a single spring failure.
Yes I have to compare them. Why does the original American made product have less length of life than the Chinese copy?
I'll probably send it in for the damn springs to be fixed, but there's a good chance the thing ain't going out of a drawer for a long time instead.
Since with only one omega spring the lock's detent is practically nonexistent and unsafe, I returned it to the store I bought it from and got a new one.
That knife had a spring break in about 1 or 2 weeks, and this time I couldn't do anything with the store because they only exchange once.
I proceeded to do something I never ever wanted to do; I sent a knife in for warranty.
That is the nails on a chalkboard when it comes to knives with me, due to bad luck or manufacturing completely out of my control
I have to to pay to send it in, risk losing it in transit, and not have the knife bought at full retail price to have in person for several days.
It came back and the springs were ok.
Not for long.
In a week or so one of the springs failed again, and my dad this time refused to send it out;
So this time the one spring had enough detent to not fall due to the blade's weight this time, and so I have been using the 746 with one spring and worsening detent for 5 months.
Aaaaaaand it broke yesterday, and the knife is functionally dead; I'm not using the lock freaking manually, I'm not gonna be sending the damn thing in.
Why won't the lock last more than a year? Why?
I believe a knife shouldn't have to be sent in more than once.
I'm not knocking the quality; the tolerances are so good that it has centers perfectly when the pivot screw is taken out.
Why can't Benchmade send me the parts free of charge like Kershaw or Spyderco?
I don't know what to do. Chinese copies(some rumor they're actually licensed, whatever) have lasted more than 2 years with a single spring failure.
Yes I have to compare them. Why does the original American made product have less length of life than the Chinese copy?
I'll probably send it in for the damn springs to be fixed, but there's a good chance the thing ain't going out of a drawer for a long time instead.