I think what Mike is upset with is that instead of using the forum we provided so you could ask questions, or calling our 800 number, or even resending the email, you chose to instead post here in the Good, The Bad, and The Ugly.
Without giving us the benefit of the doubt that the problem might not have been on our end.
Think about it - when people come into the Good, the Bad, and the Ugly, they don't read every post. Sometimes all they see is the title of the thread.
So, when you make a post titled "The Indifferent? 1SKS", the person doesn't stop to think, "Did the customer try everything to contact them?"
No, they think 1SKS doesn't care about their customers.
That's why it's been BladeForums.com policy since this forum has opened, that if you have a problem with any buyer, seller, dealer, etc, you do everything you can on your part to resolve things, before you make a negative post here.
Sending only one email and then turning around and posting here automatically puts us (or anyone else) on the defensive.
It's not a betrayal, but please show us (or anyone else), this common courtesy before you make posts like this in the future. It saves a lot of time on both ends.
The time it took to write the post above could have been used to ask the question in our forum, right?
Spark
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Kevin Jon Schlossberg
SysOp and Administrator for BladeForums.com
Insert witty quip here