theknifestore.com--ever use them?

I cancelled my order. 26 days without a follow up is too long to wait for me. I sent 2 emails asking for a status and tried to call (long distance) but they did not answer their phone. I sent an email canceling my order plus I sent a cancellation message through their website. Hopefully they won't try to follow through on the order because at this point I really don't want to give them a cent. If you decide to use the Knife Store I hope you have more patience and luck than me.
 
I apologize for sticking my nose in here since I haven't actually ordered from them. I did send them an email earlier this month saying that based on what I've read here I'd think twice about giving them my CC number. The response I got a couple of days ago?

"OK"

So I guess they're really just not interested in (my) business one way or another. Or maybe they thought I was just playing with them. Whatever. I've bought all kinds of things from all kinds of websites. Theirs will definitely not be one of them.
 
I canceled the order that I placed on 5-5-04. I had not heard anything from them since I placed the order.

Tom
 
I sent Knife Store emails on the May 25th and May 26th asking for a status on my orders. After no reply I cancelled my order on May 28th.

I received a response on June 2nd, their response was that my order was being processed and sorry for the delay. On the same day I received a response to my cancellation which was an email that simply said "OK".

I guess they are not interested in why I cancelled my order or whether I will ever consider doing business with them again. :rolleyes:

Good luck if you choose to use the Knife Store.
 
I have been waiting on an order of Guides for the Lansky Sharpener for about six weeks now, I had to send multiple E-Mails before they sent me an E-Mail back confirming they receieved my last E-Mail. Way too slow for me

SFC
 
Having just started up as a dealer I can't for the life of me understand how these guys survive with customer service like this. Amazing!
 
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