thumbs up for gerber customer service

[digitalrebelttu]

:thumbup:I just wanted to give a thumbs up to gerber- I broke the clip on my applegate fairbairn combat folder, totally my fault, and when I contacted them to ask how to purchase one, they immediately asked for my address so they could send me one free. Thanks Gerber, you guys made my day.

 

[Knife Crazied]

:thumbup:I just wanted to give a thumbs up to gerber- I broke the clip on my applegate fairbairn combat folder, totally my fault, and when I contacted them to ask how to purchase one, they immediately asked for my address so they could send me one free. Thanks Gerber, you guys made my day.

Glad to hear of another great company to deal with. Thanks for the info. Take Care

 

[digitalrebelttu]

Glad to hear of another great company to deal with. Thanks for the info. Take Care

Thank you, it is nice to report a company that takes care of its customers as opposed to doing something like telling them to lick their sack. But honestly, I thought I was going to have trouble getting another clip but the people at Gerber were great and my hat is off to them- thanks for looking out for your customers! and this was Donda Burnett, Customer Service Representative who did this, so thank you specifically to Donda, you're great and I hope your boss reads this.

 

[digitalrebelttu]

received the new clip today and all is well. Thanks again to Gerber:thumbup::thumbup: