Traditional French Fry day

joeradza said:
H Haegar Service after the sale is the true mark of quality. There is no finer recommendation than what you have written.
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That's a fact :thumbsup: There's many who sell knives- who perhaps knowingly misrepresenting them or having faults, but after they've got your money they just go dumb & don't want to know just like the hypocritical Three Monkeys :thumbsdown:Quality seller or maker stands by their product without qualms and it makes a very big difference. People might:poop: on me but they'll never get a second chance💀
 
Does my pipe knife count? Getting a bit of near holiday use.

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joeradza said:
H Haegar Service after the sale is the true mark of quality. There is no finer recommendation than what you have written.
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That is one of the reasons I have made this post. It’s always easy to complain if things go wrong but rarely people care to write about positive things - which in the end are probably more important as the negative points.

I‘m very happy with the way it worked out.

Enjoy your weekend.
 
Haegar said:
That is one of the reasons I have made this post. It’s always easy to complain if things go wrong but rarely people care to write about positive things - which in the end are probably more important as the negative points.

I‘m very happy with the way it worked out.

Enjoy your weekend.
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I'm sure their reputation and your comments has earned them additional business.
 
Haegar said:
Unfortunately sometime in October I dropped my Perceval Le Francais Vintage on a tile floor and part of a scale broke of.

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After contacting Perceval they offered to rescale the knife at their factory. Fortunately with me living in Germany and the factory in France that was esay to handle for me. Shipping took 1 week each way and after 3 weeks I just got the reworked knife back for French Friday.

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I must say I‘m impressed with the qu of service Perceval provided. The whole process was very professional and they even offered me two options for the replacement scales (due to the way the knife is set up they had to replace both scales).

I can only recommend Perceval. The knifes are of high quality and the service is exceptional.
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Happy to hear they took care of your problem so well! All of my Perceval knives came direct from them and I always had a very pleasant experience. They even let me choose the covers before the knife was made in one instance. They aren't cheap, but you do get what you pay for.

Happy Friday everyone! PXL_20221022_223223851~2.jpg
 
Haegar said:
Unfortunately sometime in October I dropped my Perceval Le Francais Vintage on a tile floor and part of a scale broke of.

wTaizBN.jpg


After contacting Perceval they offered to rescale the knife at their factory. Fortunately with me living in Germany and the factory in France that was esay to handle for me. Shipping took 1 week each way and after 3 weeks I just got the reworked knife back for French Friday.

kEZe5C1.jpg



0DHeVJn.jpg


I must say I‘m impressed with the qu of service Perceval provided. The whole process was very professional and they even offered me two options for the replacement scales (due to the way the knife is set up they had to replace both scales).

I can only recommend Perceval. The knifes are of high quality and the service is exceptional.
Click to expand...
Glad they stand behind their knives. Beautiful wood on yours.
 
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