Trouble with Amazon

Well, I never heard from UPS yesterday. I know they are busy with the Christmas rush. Last week they brought a package to me at 11:30 PM. I will try to contact them again after Christmas.
The Amazon seller has not contacted me to try to make this right. They are on my "Do not buy from" list.
 
Well, I never heard from UPS yesterday. I know they are busy with the Christmas rush. Last week they brought a package to me at 11:30 PM. I will try to contact them again after Christmas.
The Amazon seller has not contacted me to try to make this right. They are on my "Do not buy from" list.

Usually Amazon can give you a label and you can drop it off to a UPS store, if that is possible for you it might speed things along.
 
Adam, that probably would work, but I think I will just wait till after Christmas and call UPS again. Right now UPS is so busy there is no place to park.
 
Few years ago scammers were buying ipads from Best Buy. Then returning them unopened still in the package (think plastic shrink wrap still on the box). But they had opened them and replaced the ipad with a clay tablet the same weight and then redone the shrink wrap. So when the returns were happening the store wasn't tearing off the plastic to see the ipad inside. They believed the package had never been opened and sold it. Of course all became obvious when people purchased them and opened the package to discover a chunk of clay in the box. Happened in brick an mortar there and I don't know that the store was really doing anything wrong. I don't know what they do now to avoid this.
I feel bad for honest merchants who are getting ripped off this way.
 
Repeat after me: "Amazon is the seller. Amazon is the seller. Amazon is the seller."

Or, anywhere you go: "The entity who charges my credit card is the seller. They are responsible for anything/everything relating to the sale."

Amazon, Reverb, Etsy, etc all propagate the nonsense concept of a 3rd-party seller because they want the profit, not the problems.
 
If by 'submit a return with a Chinese knockoff' you mean 'sold as real but was a scam from the beginning' then I agree. Amazon doesn't put a lot of effort into vetting their third party sellers if they even try to vet them at all. You don't have to look very hard to find fakes in certain categories, especially high end electronics, fashion, and optics of all sorts.
I ordered a Puma Duke for $185 on Amazon rather than paying the $250 at the Puma website. The vendor's name was AR Manufacturing with a zero percent positive lifetime review score (should have looked at that). I wanted a smaller knife than a Puma Prince, When I received the knife I opened the box to find an apparent Puma Prince. It was shipped from Pakistan from BM Knives. The blade was 3.74" rather than the 3.23 specified for the Duke on the Puma website. The item number on the blade was 210910 which is Puma Prince, not 210905 which would be Puma Duke. The model name inscription, however, says Puma Duke with a Puma Prince item number. I am saying Puma Fake and returned it. Amazon did credit my money back, so that went well. All I am out is the 3 weeks it took to arrive from BM Knife Enterprises in Wazirabad Pakistan. Amazon, in this instance, was no better than ordering off of Alibaba. I would have posted a picture but the technique isn't obvious.
 
Welcome M.G. Mcoy,
Fill out your profile so we know a bit about you and where you live.

This thread is almost 4 years old. Try to avoid posting on a tread that is old.
Your input was useful, so I'll leave it open, but always check the dates of the previous posts when finding a thread as a new member.
 
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I ordered a Milwaukee 6232-21 deep cut band saw from Amazon's recommended dealer. When the package came I opened it and there was a brand new case with this piece of junk inside it. I paid for a new saw, not a used one.
There doesn't seem to be anyway I can directly contact the seller. I have contacted Amazon and they seem to have a easy return refund policy. Amazon has asked UPS to pick up the package from me tomorrow.
I have ordered a lot of merchandise from Amazon and never had a problem till now.
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here we go.

it will only increase in frequency as long as people keep using Amazon instead of going to a local hardware store.

was this one marked down from retail significantly?
 
Welcome M.G. Mcoy,
Fill out your profile so we know a bit about you and where you live.

This thread is almost 4 years old. Try to avoid posting on a tread that is old.
Your input was useful, so I'll leave it open, but always check the dates of the previous posts when finding a thread as a new member.
Sorry, the thread seemed relevant to the information I had. I thought some might find it of use.
 
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