*UPDATED WITH PICS* Benchmade 710 M390 Problems...

So what exactly are they doing to rectify the problem? Kind of silly to say they're taking care of it and not tell us what they are going to do. This post has a lot of potential to influence future purchases.
 
So what exactly are they doing to rectify the problem? Kind of silly to say they're taking care of it and not tell us what they are going to do. This post has a lot of potential to influence future purchases.

Sorry, I hadn't actually made my decision when I posted that, I just wanted to make certain you guys knew they were doing right by me.

I was given the option to have the knife fixed (blade replaced), swapped for a new one, or anything else in stock equivalent to the MSRP of the knife I had. I opted to go for something different.

I am not sure what happened, really, with this particular knife. It seems like from the get-go, I just didn't have good luck with it. But in the end, Benchmade stepped up and made it right.

I am still a die-hard Benchmade fan and while I may not buy any new ones for a while, I'll sure be happy using mine and drooling over what I'm not buying!
 
So what are you going to choose from those options? New blade? New Knife?
 
+1 Don't leave us hanging.

I totally jumped ship and went with some fixed blades at the equivalent value. I'm kind of scared of the folders right now! :eek:

I got a Rant drop-point, a 210, one of those multi-tools and some BlueLube. It came up to almost exactly the same amount as the MSRP on the 710. At least this way I shouldn't have to worry about sending anything back for repair!

A friend told me I should have gotten one hi-end folder but I honestly have all of the folders I really want. It may have been the best thing to do, but I know I'll be happy with what I've got coming.
 
Love my BM's!
Anxious to see how their customer service responds...
My 755 in M390 has yet to show any significant wear or damage to the edge after more than a year of frequent use.

You mean to say that after a year of frequent use you still have a sharp knife? Not even my light saber will do that.
 
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