Some of my issues with UPS include the following:
1) This is one of the few times when a package was actually scanned most of the way. I ordered a guitar from Music123 once (they were one of only two or three sources for this particular guitar). Their street address is in NJ, I can't remember if that's where the guitar shipped from, but I do know for sure that it was shipped from somewhere north of me. UPS took that guitar on quite a trip. Headed down through however many states it took to get it into Georgia, hit the Atlanta hub if I remember correctly, then took it back out of Georgia, down through Alabama and into Florida and then back up to me here instead of going from Atlanta straight down through Georgia. I'm surprised that guitar didn't have stickers from all over the world, like an old steamer trunk.
2) I'd ordered some items from another online merchant once. The day my package was scheduled to arrive I started checking the UPS site. At some point, it was listed as having been delivered to my front door. I checked my front door. I checked all over the front area of the house. Found nothing. AFter a couple of hours I called UPS and was told they wouldn't know anything until the driver finished his deliveries and checked in. Know where my package was delivered to (and I suppose I should have thought to walk clear around the house looking but I didn't know that at the time)? My package had been left in the driveway outside the garage at the other end of the house. That had never been done before and hasn't happened since, but I still wonder what on earth was going on in the mind of that driver. How do you mistake the garage door for the front door?!
3) Packages that just plain don't get scanned for days at a time or at all once they're loaded onto a truck. I've had that happen a few times.
1) This is one of the few times when a package was actually scanned most of the way. I ordered a guitar from Music123 once (they were one of only two or three sources for this particular guitar). Their street address is in NJ, I can't remember if that's where the guitar shipped from, but I do know for sure that it was shipped from somewhere north of me. UPS took that guitar on quite a trip. Headed down through however many states it took to get it into Georgia, hit the Atlanta hub if I remember correctly, then took it back out of Georgia, down through Alabama and into Florida and then back up to me here instead of going from Atlanta straight down through Georgia. I'm surprised that guitar didn't have stickers from all over the world, like an old steamer trunk.
2) I'd ordered some items from another online merchant once. The day my package was scheduled to arrive I started checking the UPS site. At some point, it was listed as having been delivered to my front door. I checked my front door. I checked all over the front area of the house. Found nothing. AFter a couple of hours I called UPS and was told they wouldn't know anything until the driver finished his deliveries and checked in. Know where my package was delivered to (and I suppose I should have thought to walk clear around the house looking but I didn't know that at the time)? My package had been left in the driveway outside the garage at the other end of the house. That had never been done before and hasn't happened since, but I still wonder what on earth was going on in the mind of that driver. How do you mistake the garage door for the front door?!
3) Packages that just plain don't get scanned for days at a time or at all once they're loaded onto a truck. I've had that happen a few times.