UPS seems a little confused

jill jackson

jill jackson

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Seems UPS likes to waste money and time sending packages back and forth between cities, once it arrives in my state. My knives were in Louisville, then they send them to Lexington and back to Louisville, before getting them out. They used to didn't do this, but now it's mildly amusing that they do every-time!

LOUISVILLE,
KY, US 03/27/2009 6:15 A.M. OUT FOR DELIVERY
03/27/2009 4:21 A.M. ARRIVAL SCAN
LEXINGTON,
KY, US 03/27/2009 3:11 A.M. DEPARTURE SCAN
LEXINGTON,
KY, US 03/26/2009 8:37 P.M. ARRIVAL SCAN
LOUISVILLE,
KY, US 03/26/2009 7:19 P.M. DEPARTURE SCAN
03/26/2009 6:57 P.M. ARRIVAL SCAN
NASHVILLE,
TN, US 03/26/2009 2:58 P.M. DEPARTURE SCAN
03/26/2009 2:15 P.M. ARRIVAL SCAN
JACKSON,
MS, US 03/26/2009 3:18 A.M. DEPARTURE SCAN
JACKSON,
MS, US 03/25/2009 10:44 P.M. ARRIVAL SCAN
MONROE,
LA, US 03/25/2009 8:13 P.M. DEPARTURE SCAN
03/25/2009 6:36 P.M. ORIGIN SCAN
US 03/25/2009 4:12 P.M. BILLING INFORMATION RECEIVED
 
You are not alone. That has happened many times to me too, while I was still in Canada and had packages shipped from the US to my place in Canada and also from the US to Greece, where I currently live. I never figured out why they have to do this. I like using USPS instead, when I have the option, and I have been very happy with their services, whether between borders or international.

Best Wishes,
Edalb.
 
It would seem simpler and a lot more cost efficient to just leave the package in Louisville. The first time they did it I figured it was a mix up, but now I see it's their standard practice.
Maybe they will figure out after-while they are wasting money!
 
I had a similar thing with USPS last year. When they put into the computer the address, the got one number wrong on the ZIP code as it was programmed into the bar code.

That knife went all over the eastern seaboard for a month, before someone at a PO found what was wrong and blacked out the bar code with a marker and put it back into the system with just the address written on it, with no bar code to scan.

Made it to it's right place in 2 days then.
 
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I think its easier for them to send it to their Regional Distribution Center. Which is different from the places it gets processed on the way... Or that was the explanation I got when I asked about something simmilar...
 
sirahren said:
I think its easier for them to send it to their Regional Distribution Center. Which is different from the places it gets processed on the way... Or that was the explanation I got when I asked about something simmilar...
Click to expand...

If that's the case they should ship it to Lexington first then Louisville.
Not Louisville then Lexington then Louisville then out to me.
It can't be cheaper to handle it unnecessarily. If they do this to everything you can imagine the extra cost involved.
Maybe they need me to oversee their operation? I could pay for myself PDQ!
 
I used to work in a shipping company, much smaller than UPS, and I couldn't figure out why some parcels travel all over the place, it just happens. Okay, if for example town and address code don't match a shipment could end up pretty much anywhere (and every place in between) but once it was got to the correct town it at least stayed there until delivered. Usually. :D

The bigger the company, the stranger the policies and practices, IMHO. Even our relatively small company had rules that "this and that hub will deliver these parcels" and if delivery was not succesful, it had to be returned to said hub and delivered again later. Couldn't be left at the local office which was closer to the customer, oh no! "Why is it so?" asked all of us bewildered employees, "Well, because. Policy." answered the management. All righty then.

Supposedly there are smart and educated people who develop logistics to make it efficient and rapid, but damned if anybody can understand how they come up with their ideas in reality. I quit my job in that business and haven't regretted in the slightest amount, too weird and stressing.
 
Transportation lanes within any shipping system is very complex. They are dictated by many many factors and change by the minute. Chances are that the routing shown was not a mistake and there is a specific reason they do this.
I've worked in transportation for 23 years. UPS has the best system in the industry.
(I do not work for UPS)
 
Delivery companies don't mind wasting money carrying parcels all over the place. Perhaps not the most efficient operation in existence but all of it is tax deductible. Just business. :D

Jill, did you get your stuff in the end?
 
Frankki said:
Delivery companies don't mind wasting money carrying parcels all over the place. Perhaps not the most efficient operation in existence but all of it is tax deductible. Just business. :D

Jill, did you get your stuff in the end?
Click to expand...

I got it no problem there.
Just Louisville is closer to me than Lexington and they have to pass Lexington on the way up with it to Louisville, so why bother shipping it to Louisville, then to Lexington and back to Louisville?
Nobody can say it's more cost efficient to add time and miles on.
 
jill jackson said:
I got it no problem there.
Just Louisville is closer to me than Lexington and they have to pass Lexington on the way up with it to Louisville, so why bother shipping it to Louisville, then to Lexington and back to Louisville?
Nobody can say it's more cost efficient to add time and miles on.
Click to expand...

I think that maybe if they wouldn't have given your package that extra time to take that extra trip, that your package would have made it to you quicker than what you expected, and they certainly don't want you to expect quick delivery all the time.:D.
 
I'm the purchasing agent for a large machine shop here in Eastern Washington, and I routinely order from Mcmaster-Carr in California.

They send me my stuff FedEx, and I still can't figure out why the stuff gets loaded on a plane in L.A., flown to the east coast, then flown back here to Washington state.

I still get the stuff overnight, but it seems like a huge waste for the stuff to go from the west coast, to the east coast, and back west in one night.

Must be efficient.
 
Just reminiscing.. one time we got a parcel to our office that had been eight months on the journey. Customer had alredy filed a complaint for a lost shipment and had been compensated long ago and then all of a sudden his parcel turns up. "Where the h**l has this been and can we hear about whomever found it and where?" No reply of course, but it was kind of comforting to learn that as long as the box isn't completely destroyed the parcel will get delivered, sooner or later.

But hey, glad you got your things, Jill. :)
 
glockman99 said:
I think that maybe if they wouldn't have given your package that extra time to take that extra trip, that your package would have made it to you quicker than what you expected, and they certainly don't want you to expect quick delivery all the time.:D.
Click to expand...

I don't think that's it at all, since they did all this moving it about between Louisville and Lexington and back in the night.
It clearly must be part of the government's stimulus package at work to create jobs.;)
 
As always , as part of the job, we came to the concluson: This must have been a man-hour employing reason, somewhere, somehow. Whatever- as long as most people got what they ordered. :rolleyes:
 
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