USPS Insurance Dealings

If it weren't for those sneaky individuals quoting for posterity, you could go edit the original post and make yourself out to be a genius, but alas, you must wear the dunce hat for the day.
 
heefageLA said:
Me either! And I was pretty much arguing with the postal lady...
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Don't do that. It will get you nothing. Maybe less than nothing. At least at my local PO. However, if I had to deal with the crap they do, I wouldn't put up with anything either.
 
I suggest that you stay calm and don't get mad. They have a job too do. Remember- they didn't make the rules they are kind of the middle man. "Don't hate the player......" :D
 
Best thing about my PO is I got to know all the clerks there. The garbage they have to put up with is amazing!
If you stay calm and realize this is their JOB and they have rules that must be followed, they will go out of their way to help you. Act like a dick and they'll politely tell you to deal with the manager......who will take half an hour to speak with you! I've seen people lose their minds in there because they didn't put a return address on a shipping box and the clerk brought it to their attention....instant hissy fit.
Keep calm and they'll help you!
Joe
 
I always leave it up to the discretion of the buyer. Could have recently insured a package for nearly $500 but was asked not to seeing as those sort of boxes can attract theft easier.

Point being, it is hard to win sometimes but I have never had a complaint yet so I think I have been doing the correct thing? Shipping out a bunch of knives for sharpening should be interesting in the coming months. Always had to insure for the benefit of others, not myself yet.
 
heefageLA said:
Im not trying to make a profit from an insurance claim. Just trying to cover both parties in case something happens. I don't want to be stuck with a loss any more than the buyer does.
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You can't cover both parties. Usps will pay you for the item, based on the amount that the sales record shows, you sold it for on ebay. Then you must refund the purchaser. They aren't going to pay you and the purchaser both, only you for what it sold for. Because you are already covered by the money the purchaser paid you. You will refund that money and keep the money paid from insurance.
 
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palonej said:
Best thing about my PO is I got to know all the clerks there. The garbage they have to put up with is amazing!
If you stay calm and realize this is their JOB and they have rules that must be followed, they will go out of their way to help you. Act like a dick and they'll politely tell you to deal with the manager......who will take half an hour to speak with you! I've seen people lose their minds in there because they didn't put a return address on a shipping box and the clerk brought it to their attention....instant hissy fit.
Keep calm and they'll help you!
Joe
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^^^ This sums up very well the etiquette to deal with USPS. They get some of the most uneducated (figuratively) customers and the PO clerks should be congratulated for putting up with them. Agreed it's their job, but when you have 8 of 10 customers who get it wrong and take a while to understand what a kinder kid would in about a minute...

I've always had the best in class experience with my PO, just by being polite and sensitive to the stuff they put up with on a daily basis...

Apology for the off-topic reply...
 
mmmotorcycle said:
I always leave it up to the discretion of the buyer. Could have recently insured a package for nearly $500 but was asked not to seeing as those sort of boxes can attract theft easier.

Point being, it is hard to win sometimes but I have never had a complaint yet so I think I have been doing the correct thing? Shipping out a bunch of knives for sharpening should be interesting in the coming months. Always had to insure for the benefit of others, not myself yet.
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When you sell, the insurance is always to protect you. The choice to insure or not should never be up to the buyer. If the item goes missing the buyer will get their money back regardless of if the item is insured.
 
Monofletch said:
Now, try explaining it to someone that speaks very little English!
:o
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New York City. We had one young man who was so good, the old Spanish-speaking women would wait till his window was free. He spoke their language AND he made sure everything on the package was good to go. The confidence he inspired was priceless.

During Christmas and other peak package mailing seasons, we put him in the lobby to prep everything before they brought it to a window.
 
I can't help but LMFAO every time I open this thread and see Jim Carrey up there smacking himself in the head.
 
-Corey- said:
I can't help but LMFAO every time I open this thread and see Jim Carrey up there smacking himself in the head.
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Haha. That sums up my feelings pretty well about the situation.
When I go mail another knife tomorrow I think an apology is due.

Im sure the lady was thinking, this guy is a flipping idiot. :p
 
"A sales receipt, paid invoice or bill of sale, or statement of value from a reputable dealer."

If you produce a statement of present value from a reputable dealer, this suggests that you get that value, not the original purchase price. This is as it should be. A thing is worth it's present market value, not what is was once worth.
 
craytab said:
When you sell, the insurance is always to protect you. The choice to insure or not should never be up to the buyer. If the item goes missing the buyer will get their money back regardless of if the item is insured.
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I ship on my dime and insure knives worth the insurance,peace of mind is worth 3 to 6 bucks. Couldn't agree more cray
 
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