Know that UPS's insurance is the biggest scam in the world.
What are the two events you'd expect UPS's insurance to cover? Loss of the package and damage, of course.
When, when you ship a UPS package, you sign a little chit that states that you agree to UPS's rules.
One of those rules is that claims for lost packages must be filed in, as I recall, sixty days of shipping. This isn't unreasonable. All insurance has a "statute of limitations." They can't manage their risk exposure if they have people making claims about packages shipped six years ago. So, there's a limit. BUT, another UPS rule says that you can't file your claim until UPS declares the package lost. That's reasonable too. They really don't want to be processing claims for packages that might just be delayed. AND a third UPS rule says that a package isn't automatically declared lost until it's been missing for something like sixty-five days. So, to avoid paying any claims for loss, all UPS has to do is just not voluntarily declare the package lost prematurely. It's not automatically declared lost until it's too late for you to claim. Clever how they wrote those rules, isn't it?
What about damage? Let's listen in on a typical claims call:
UPS: UPS insurance claim department. Are you calling to file a claim for a damaged package?
Customer: Yes.
UPS: Claim Denied! Thank you for calling.
Cust: Wait a minute.
UPS: Yes?
Cust: Why was my claim denied?
UPS: The box was improperly packed and according to our rules, which you agreed to, we're not responsible for damage if the box was improperly packed.
Cust: But it wasn't improperly packed.
UPS: Yes it was.
Cust: No. It wasn't.
UPS: Yes it was.
Cust: How do you know that?
UPS: It was damaged, wasn't it?
Cust: Yes.
UPS: There you have it. If you'd properly packed it, it wouldn't have been damaged. The fact that it was damaged proves that it was improperly packed.
Cust: But I saw what happened. Your driver ran over the box... deliberately... three times!
UPS: That can happen. You should pack accordingly. Thank you for using UPS and have a nice day. (click)
In other words, UPS's rules are rigged so that they never have to pay a claim.
One of my favorite UPS stories is of a UPS overnight package that was delivered to me eight days late. After about two days, I called UPS and asked for a refund. They informed me that no refund could be issued until the package was delivered. Why? Because if it's never delivered, then it's lost and there's no refund for postage on a package that's lost. Oh. A day or so later, UPS's tracking site reported that the package was at UPS's depot in Tualatin, Oregon which is about ten minutes drive from my house. "Good. It'll be delivered tomorrow." Nope. So, I called. I was informed that the package was scheduled to be delivered in four days. "Why," I asked, "did you think you could deliver the package from Atlanta, GA to my house in Sherwood overnight if you can't get it from your depot in Tualatin to my house in less than four days?" No answer. That's just the way it is. So, I asked if I could go to the depot and pick it up myself. I've done that with other packages. The answer was No, not this one. Why? That's just the way it is. It has to be delivered. Well, once it was delivered, I called for my refund and was informed that claims for refunds of overnight packages must be filed within seven days of shipping. But, claims can't be filed until the package is delivered. That, my friends, is why that package had to rot in Tualatin for four days so that it would be eight days late and past the limit to file for a refund.
Any company that will go to that sort of elaborate measure to avoid giving a customer a $10 refund that the customer deserves is just plain evil.
) then you must PROVE the replacement value of the item. I other words they will probably not give you $1200 for a $600 Emerson custom knife because "thats what the price is due to demand" but I think they would give you the $600 it would cost to replace the Emerson (if you were EVER that lucky).
), but you get the picture. 
