Bad USPS lost my package and lied

[choombak]

We are supposed to scan at the POD (point of delivery) sometimes it does show next door or even across the street- in St. L the houses are so close together it does happen. We had a feature that would alert us “you are 675 feet from the delivery address- do you still want to complete delivery?” But they have turned that off for now. The scanner battery can only keep up with so many features turned on. And they haven’t figured out what is most important.
I know I’m don’t have a glorified job like a fireman or an astronaut but I still take pride in what I do. I owe that to my customers. Those are MY customers- If they can’t depend on me they might turn to UPS or FedEx and I am out of a job.

And you (and Esav, RIP brother) are one of many reasons' I continue to trust my packages with USPS. Thank you!

Hope the OP gets this sorted.

 

[choombak]

If it’s the same day- Most of the time the carrier will get a message from the supervisor to go retrieve it. That is why it’s important to get on a miss delivery quickly.

Agreed. I recently had important Government documents go missing (I knew they were scheduled that day due to the recent scanned mail images that get delivered to my inbox). I waited another evening, and then marked those as missing. Next day they showed up fine!

 

[craytab]

golden_dragon

Any updates?