You've also got to look at an increase in delivery points from 144.3 million to 153.9 million and a decrease in mail volume from 212 billion pieces to 155 billion pieces. Since delivery to a particular location is essentially of a fixed cost that has to be divided over the total # of pieces delivered-- fixed costs go up, number of revenue transactions decreases... where does this lead?
[video=youtube;M9d7oG4WTyY]https://www.youtube.com/watch?v=M9d7oG4WTyY[/video]