Vanax Disappointing?

Thanks my friend.

Copy/paste:

We have the knife. The knife you have purchased from your friend may appear to be new out of the box but has been opened/cycled thousands of times to which the pivot has a worn groove in it. Nonetheless we replaced some parts and now are operating as if it was new.

Please send 25.00 + 14.70 = 39.70 to PayPal


Maybe they’re right and my friend pulled a fast one on me but I seriously doubt it. Maybe they didn’t want to admit that it was new and still are charging me. I honestly don’t know what or who to believe. It’s NOT worth losing a friend over. I got the knife at a good price and if I have to pay $40 to make it new again so be it.
You folks read this and draw your own conclusions.
 
All words if there's no pictures to back it up. Saving face or not, strange way to word it to a customer. Almost adversarial.

That said, their phrasing makes me think English isn't the writers first language - or they may simply have a poor command of it. If either is the case, the tone (that I'm perceiving) might just be an accident of translation or not intentional.
 
Terry M. said:
My apologies to the OP for hijacking his thread. I had good intentions of adding something of substance to the topic and kinda got sidetracked
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It all counts good and bad especially when you can only buy them online, I've owned 3 different QC's, Drift, Waypoint and Drift L, fit and finish on all of them where top notch, solid lockup with no blade play and great action for a knife on washers, can't speak to the quality of Vanax because I didn't keep them long, none of them really fit my hand ergonomically. Really wanted to love the Waypoint because it's the size of knife I like to EDC. I did have an issue with a wrong knife being delivered not once but twice on the same order which was frustrating but it all got handled eventually.
 
Terry, your level headed attitude is commendable. I’d have told them in broken Engrish exactly where to shove that knife. Too many other companies to buy from that stand behind their products to put up with shit customer service.

Now look. They charged you $40 for the privilege of losing a bunch of prospective customers.🤪
 
AntDog said:
Terry, your level headed attitude is commendable. I’d have told them in broken Engrish exactly where to shove that knife. Too many other companies to buy from that stand behind their products to put up with shit customer service.

Now look. They charged you $40 for the privilege of losing a bunch of prospective customers.🤪
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^ yep.
 
AntDog said:
Terry, your level headed attitude is commendable. I’d have told them in broken Engrish exactly where to shove that knife. Too many other companies to buy from that stand behind their products to put up with shit customer service.

Now look. They charged you $40 for the privilege of losing a bunch of prospective customers.🤪
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I'd bet your right on that. That $40 just cost them many hundreds if not thousands. I wonder if they have a rep on this forum....
 
Sorry to hear about the less than stellar response from QC, Terry. I’m the OP and more than happy to see this discussion continue on, no matter which direction it takes us! I likely won’t reach out to QC about my issue, as I’ve sharpened it 10+ times in the past few months, and the tip is now pretty rounded off from use (of no fault of my own, sadly). I’ll just chalk this up to a learning experience and a bummer - nothing more!
 
Larrin said:
Sometimes these issues arise from grinding and/or sharpening by the manufacturer rather than the heat treatment. Some knives show improved performance after several sharpenings.
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^^THIS^^

Except instead of "some knives," I would say almost every knife. Outpost 76 documented this on his Youtube channel. Unfortunately his spreadsheet isn't available anymore, but in his extensive testing, almost every knife showed improvement after two or three sharpenings.
 
Blade Lab said:
^^THIS^^

Except instead of "some knives," I would say almost every knife. Outpost 76 documented this on his Youtube channel. Unfortunately his spreadsheet isn't available anymore, but in his extensive testing, almost every knife showed improvement after two or three sharpenings.
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OP, have you done this yet? I've had some knife get better like that.

But, on the other hand I've also had a butter blade here and there too that were non-responders.
 
Vanax is more prone to making a stubborn burr and I can imagine a production heat treatment with overseas standards can only exacerbate that.

What may be chipping may be a straightened out burr edge that deforms in use which will look like a chowdered up edge.

Stropping with diamond/cBN compound on leather will help mitigate this.
 
FWIW my Drift's Vanax hasn't chipped at all and I'd rate it a bit above s30v. I sharpened it right away though. I've been using it on and off a year now.

Not too surprising they weren't super excited about helping with the warranty issue for the second owner. They go out of their way to bold the fact the warranty only holds for the original owner (not that I approve of that, just pointing it out). https://quietcarry.com/pages/warranty
 
kreole said:
FWIW my Drift's Vanax hasn't chipped at all and I'd rate it a bit above s30v. I sharpened it right away though. I've been using it on and off a year now.

Not too surprising they weren't super excited about helping with the warranty issue for the second owner. They go out of their way to bold the fact the warranty only holds for the original owner (not that I approve of that, just pointing it out). https://quietcarry.com/pages/warranty
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thats just a sneaky weasel marketing style way of saying no warranty.

quality product warranties should always be on the product, not the owner. any brand who doesn't warranty their product.....says a lot about the company and the product.
 
Thanks again for all the comments on this, guys. I always reprofile my edges to 18DPS, and this particular knife has seen quite a few sharpenings already. It doesn’t take too well to stropping or a fine grit - seems to be happiest if it’s toothy. I plan to keep it and just use it as a beater, knowing the edge won’t hold up too well. This is the first time I’ve experienced this in 15 years/20+ knives.

Guess I’ll just stick with manufacturers I know going forward! No harm in that.
 
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