What has been your experience with LifeSharp service?

T

TheEdge01

Joined
Apr 3, 2015
Messages
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So far I have sent two of my Benchmades back to the factory for LifeSharp service. It took approximately 5 weeks both times to get my knives back. They replaced the omega springs, screws, and pretty much any worn part. I was very pleased with the edge they put on the Griptilian, I was a little disappointed with my Mini Barrage. They even went as far as replacing my Griptilians pocket clip and putting a new replacement in the box. They didn't even replace my old one on the Mini Barrage. My Mini Barrage came back sharp, but not as I expected, my blade had a little side to side play when I bought it and they fixed that. The blade on the Barrage was almost dripping in oil but that wasn't anything a gun cleaning patch couldn't take care of. Benchmade doesn't recommend more than a drop on the blade pivot, I guess they broke their own rule. My Mini Barrages box was damaged somehow, but that could have happened during shipping though. Overall, other than a couple minor disappointments I am pleased with their LifeSharp service.
 
I recently sent back an auto persidio because it wouldn't deploy. They sent it back quick. When I got it and tried it same problem. They sent me a shipping label and I sent it back. They could not get it to duplicate my problem...said it worked fine. They offered me a promo code for $200 and I picked the Loco with custom lettering. Not only did they do that but gave me a hat and covered shipping back to me. I got the Loco cheaper because I'm military so it fell under the $200 mark. They took good care of me, so A+++ to Benchmade!
 
Sent in to get my mini Stryker in to get sharpened said they had to replace the blade and all they had was black.. Said replace my knife then.. After $40 and a black blade I will never by a benchmade product again.. I heard communist work there
 
Reeves said:
Sent in to get my mini Stryker in to get sharpened said they had to replace the blade and all they had was black.. Said replace my knife then.. After $40 and a black blade I will never by a benchmade product again.. I heard communist work there
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Communists ? Seriously ? You never answered the question in your thread about your knife, when you were asked what was wrong with the blade... All you said was you sent it in to be sharpened.
I don't think BM makes a habit of changing out blades when it isn't needed. Did you ask them why it needed to be changed ?

If you screwed up the blade, that's your fault. Not a warranty issue. They are not going to replace the knife or replace the blade for free, if it has been misused or abused, and it clearly states on their website
how much it costs to have blades replaced.
 
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Don't understand why they wouldn't sharpen the original blade, and you won't answer the question.....what was wrong with it. Gotta be those nasty commies running the joint!!!
I'm sensing a fishy smell!!!
Joe
 
Good you can read.. Like I said they wouldn't sharpen it said it had to be replaced..Charged me $40 probably some Chinese blade or something couldn't find the right one..
 
Reeves said:
Good you can read.. Like I said they wouldn't sharpen it said it had to be replaced..Charged me $40 probably some Chinese blade or something couldn't find the right one..
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Chinese blade?
 
Of course!!! The commies are installing Chinese blades on all knives sent in for Lifesharp!!
 
We have Reevie to thank for heading up the investigation!!! I'm calling Micah at BM now and demanding my blades back that have been changed!! I don't want no stinking Chinese blades!!
 
palonej said:
Of course!!! The commies are installing Chinese blades on all knives sent in for Lifesharp!!
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You tell me why?.. I couldn't get it sharpened or the same blade on it.. Not special just a mini Stryker guy wanted a opinion I gave it to him.. must of got a blade at a flea market or something guy sounded like a communist
 
Reeves said:
You tell me why?.. I couldn't get it sharpened or the same blade on it.. Not special just a mini Stryker guy wanted a opinion I gave it to him.. must of got a blade at a flea market or something guy sounded like a communist
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You strike me as the type who heats their knife up cherry red, then wonders why the steel is so brittle.

Who then blames it on communism.
 
Reeves said:
You tell me why?.. I couldn't get it sharpened or the same blade on it.. Not special just a mini Stryker guy wanted a opinion I gave it to him.. must of got a blade at a flea market or something guy sounded like a communist
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Your opinion is that they replaced it with a Chinese blade?
 
TimmyJ said:
Your opinion is that they replaced it with a Chinese blade?
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My opinion is when you spend $140 a knife original owner run a lifetime sharpening service and say THEY can't sharpen and can't replace the blade the original blade or replace the blade (silver) there's some communist bullshit going on.. So they had to replace it with a black blade that doesn't match the knife?.. Liners etc. are silver sure I don't care but they charge you$40 well that's a lot of Chinese take out right there..
 
Reeves said:
My opinion is when you spend $140 a knife original owner run a lifetime sharpening service and say THEY can't sharpen and can't replace the blade the original blade or replace the blade (silver) there's some communist bullshit going on.. So they had to replace it with a black blade that doesn't match the knife?.. Liners etc. are silver sure I don't care but they charge you$40 well that's a lot of Chinese take out right there..
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I think you are confused about what Communism is. Regardless of that, what did they tell you when they offered to replace the blade?
 
TimmyJ said:
I think you are confused about what Communism is. Regardless of that, what did they tell you when they offered to replace the blade?
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Yes me to.. Had to replace the blade couldn't sharpen it ok fine with that but said they couldn't replace it with Original Silver blade all they had was black.. So $140 for the knife fine if they couldn't sharpen it but pay $40 for a blade that doesn't match that's there fault I mean what kind of company does that other than some communist blade maker that goes to fairs to get Chinese blades off those knifes you throw plastic rings around... All jokes aside I just won't go with Benchmade over priced and Gremlins in them..
 
Maybe you should take this conspiracy over to W & C bro. Very helpful people there and they'll help you with this insanity!!
I'm pretty sure you're onto something!
Your reasoning seems sound to me and I'm sure it will seem so to the folks over there too!
 
palonej said:
Maybe you should take this conspiracy over to W & C bro. Very helpful people there and they'll help you with this insanity!!
I'm pretty sure you're onto something!
Your reasoning seems sound to me and I'm sure it will seem so to the folks over there too!
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Thanks Internet friend..
 
It's a bummer you're unsatisfied with the service you received, but don't go off the deep end an hurl ridiculous accusations about a great American knife company. You can make your point and tell your tale without the nonsense.
 
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