What if a seller refuses to ship the item I bought after he received his money?

A

amit471

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Jun 10, 2011
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What if, hypothetically speaking of course, I bought an item from a seller (transferred the money and everything), and suddenly for some reason he refuses to ship the item I bought after he received his money.

Is there any way to get my money back? Is it insured , or something?


If it's not the right forum, then I'm very sorry and would appreciate if you could redirect me to the right one.
 
how did you buy it? eBay? here? online retailer?
How did you pay for it? PayPal? Visa? money order?
 
If you use Paypal don't ever use the "gift" option. You can't file a claim if you do.
 
90% of the time, the seller gets screwed on paypal exchanges not the customer. I knew people long ago who were dirt bags. They used to order a product and then pay, get the product, then file a claim. Nearly everytime, they ended up with the cash and the product. The only thing that kept it going was the fact that I didn't find out until months afterward. When it comes to large-scale corporations, I don't care. Their insurance typically requires them to report loss every year and it is made up for. Therefore: I don't rat on friends that take socks from WalMart. I have no qualms about reporting a person that exploits another individual and causes them to lose money that is potentially life-saving. This post was written under the influence of large quantities of Jose Cuervo, sorry if it ran long.
 
Hypothetical questions are a pain in the neck. We need facts to make a decision because situations vary so much. What actually happened and why?

The best place to post this would be FEEDBACK. I'm going to move this there but you need to tell us what this is about.
 
I don't think anything happened, he's just worried about doing his first transaction
 
Pay via Papal using a Credit Card.

Be proactive and polite.

Keep good records of the transaction until it's wrapped up and both parties are satisfied.

If Selling- Don't spend the money until the Buyer acknowledges receipt and the item meets their satisfaction.

Become a Gold Member and Search the Feedback Forum before sending Payment.
 
When using paypal always pay the extra fee. If you dont and decide to "gift" the money then you have no recourse of recouporating your money.
 
braillediver said:
Pay via Papal using a Credit Card.

Be proactive and polite.

Keep good records of the transaction until it's wrapped up and both parties are satisfied.

If Selling- Don't spend the money until the Buyer acknowledges receipt and the item meets their satisfaction.

Become a Gold Member and Search the Feedback Forum before sending Payment.
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Wait. Why would you recommend somone willingly incurr credit card finance charges? That makes no sense, standard paypal will cover the cost of the transaction. If you don't have the money to buy the knife/gear, you should not be buying it in the first place. Getting into debt, even mildly is not a good option. CC fees range from 9-32%. I agree with the rest of the advice.
 
RevDevil said:
Wait. Why would you recommend somone willingly incurr credit card finance charges? That makes no sense, standard paypal will cover the cost of the transaction. If you don't have the money to buy the knife/gear, you should not be buying it in the first place. Getting into debt, even mildly is not a good option. CC fees range from 9-32%. I agree with the rest of the advice.
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I suspect that he's recommending a credit card because it gives you more power as the buyer in case you run into a problem seller. Even if Paypal doesn't want to refund your money for any reason, the credit card company can still institute a charge back and get the money back. As far as the debt issue, pay off the card at the end of the month and you won't incur any interest charges. Of course, that's easier said than done.
 
Praxis said:
I suspect that he's recommending a credit card because it gives you more power as the buyer in case you run into a problem seller. Even if Paypal doesn't want to refund your money for any reason, the credit card company can still institute a charge back and get the money back. As far as the debt issue, pay off the card at the end of the month and you won't incur any interest charges. Of course, that's easier said than done.
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So I'm just looking for a little clarity on the CC deal. Are you saying that even if I pay with the gift option (stupid I know, but did it before I knew any different) that I still might have recourse by going through the CC company if the seller has refused to live up to his sales terms? No product, non working tracking number, and refusal to honour insurance promise.
 
wizzard1717 said:
So I'm just looking for a little clarity on the CC deal. Are you saying that even if I pay with the gift option (stupid I know, but did it before I knew any different) that I still might have recourse by going through the CC company if the seller has refused to live up to his sales terms? No product, non working tracking number, and refusal to honour insurance promise.
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Probably not. If you send it as a "gift", then it's just that. A gift. You gave that person a sum of money as a gift. There's nothing to dispute about that.
 
I think that you're really getting into an issue about the terms the CC company has established with paypal, which terms you probably agree to by implication when you accept the terms and conditions of paypal. In a perfect world, you would still be able to dispute the charges directly with the credit card company, regardless of whether you bought the item under the gift option (which is stupid to do for any buyer). However, I think it's likely that issue would have been vetted between the cc company and paypal already. Just my opinion
 
cnas122 said:
I think that you're really getting into an issue about the terms the CC company has established with paypal, which terms you probably agree to by implication when you accept the terms and conditions of paypal. In a perfect world, you would still be able to dispute the charges directly with the credit card company, regardless of whether you bought the item under the gift option (which is stupid to do for any buyer). However, I think it's likely that issue would have been vetted between the cc company and paypal already. Just my opinion
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I have to agree with cnas122. It's possible your CC would institute a charge back even if you used the gift option with Paypal, but I suspect they would not. Only way to know for sure would be to call and speak with someone at your CC company. Safest bet is pay with you CC and use the normal Paypal option, not the gift option. That way you have both Paypal and your CC watching your back.
 
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