Most of these custom makers with the bad raps I have never heard of and have only read about them here. 95% of the bad deals on the forums get posted here and only maybe 5% of the good get posted, also the bad threads keep getting bumped back to the top, as it should be, so it may look worse than it really is. There is a whole lot of ordering, buying, selling and trading of custom knives outside of these fine forums so the world of customs is much large than it appears if you're only looking at it through the forums. I know quite a few top makers and collectors that have never been on a knife forum and some that don't even have computers.
It's been said many times before and I'll say it again, never pay in full for a knife unless it is ready to ship and only pay a deposit if it's something special.
The good folks way out number the bad in the world of custom knives, I have never been around a better group of people.