What Model should I call this Buck?

[Mike Kerins]

Sadly, being (or acting like) a sycophant is the only way to hold a job in many of today's corporate structures. I've seen enough here on this forum to know that Buck is a very autocratic, authoritarian, top-down type of culture. Statements like, "Chuck doesn't like the idea so it will never happen," are revealing.

Let's not forget that Chuck is the CEO. As with most companies of a similar structure, ideas come from many parts of the organization, but the final say rests with the person who stands to lose the most if it's the wrong decision.

There are still fine knives being made. There are also a lot of mistakes being made, and the fact that they seem fine with fixing an endless chain of mistakes does not impress me......the "Forever Warranty" is ok for some things, but my time is valuable and I should not have to spend it on numerous phone calls and e-mails to try to get simple matters straightened out......and I should not have to send mistakes back to be corrected at my own expense for postage.

I think most of Buck's problems stem from the fact that they were in San Diego for so long with a very stable work force. Moving to Idaho may have saved them money in overhead costs, but has caused them to suffer due to a lack of that historical stability. Add to that the lack of institutional experience in having to train up a very large segment of their work force to a standard that was enjoyed in San Diego. I predict that it will take many more years before they regain that same level of stability. That brings us to brand loyalty that many of us here are talking about. We don't deny the problems that Buck is facing, but simply are willing to be patient as they work through them. (I say we but I can only speak for myself)

 

[Rocinante]

Very possible, and time will tell.

Obviously, I'm still buying the knives.....maybe a little more skeptically and cautiously than I used to buy them.

I'm always happy to hear some good news about Buck (real news, not phony cheerleading).