What's Wrong With Gerber?

chambelona59 said:
From experience with two of his, Guy Seiferd makes everything perfect the first time and for me exhibits the gold standard when it comes to customer service. :thumbup:
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I had a blade come from him blunted. I sent it back to him and it came back to me pointy. To say anyone makes everything perfect is just silly.
 
Completely forgot I purchased this maybe ten or so years ago, no complaints.
U.S.A. S30V.

GerberCovertAuto1.jpg
 
craytab said:
I had a blade come from him blunted. I sent it back to him and it came back to me pointy. To say anyone makes everything perfect is just silly.
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Go ahead and report your own experience, as chambelona59 did, but please don't dismiss someone else's experience which is just as valid.
 
Esav Benyamin said:
Go ahead and report your own experience, as chambelona59 did, but please don't dismiss someone else's experience which is just as valid.
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I don't think he was dismissing his experience, but more like stating the obvious. No knife maker whether production or custom is going to have complete perfection. They may strive for perfection, but realistically mistakes happen. They shouldn't be judged off there mistake, but how they handle the mistake. (Unless they've become known for numerous mistakes then by all means judge away)
 
Esav Benyamin said:
Go ahead and report your own experience, as chambelona59 did, but please don't dismiss someone else's experience which is just as valid.
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I in no way dismissed his experience. I called his BS opinion out and rightfully so. There is not one single company or one single maker who "makes everything perfect". I in fact have direct experience that invalidates his silly opinion. Doesn't mean survive makes crap. it just means they are human like me and you. The make mistakes too.

Bobby3326 said:
I don't think he was dismissing his experience, but more like stating the obvious. No knife maker whether production or custom is going to have complete perfection. They may strive for perfection, but realistically mistakes happen. They shouldn't be judged off there mistake, but how they handle the mistake. (Unless they've become known for numerous mistakes then by all means judge away)
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:thumbup:
 
That's also why there's such things as factory seconds, they happened to make a mistake. Just some manufacturers have better quality control than others to catch the mistake before it ended up in a costumers hand, that may or may not even noticed the blemish.
 
Bobby3326 said:
I don't think he was dismissing his experience, but more like stating the obvious. No knife maker whether production or custom is going to have complete perfection. They may strive for perfection, but realistically mistakes happen. They shouldn't be judged off there mistake, but how they handle the mistake. (Unless they've become known for numerous mistakes then by all means judge away)
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Not one person had a quality control issue due to a mistake in any of the hundreds of posts in the Manufacturer's Forum.
Not one person had to send anything back only to receive it back in worse shape.
That's the perfect company for me.

http://www.bladeforums.com/forums/forumdisplay.php/909-Survive!-Knives
 
chambelona59 said:
Not one person had a quality control issue due to a mistake in any of the hundreds of posts in the Manufacturer's Forum.
Not one person had to send anything back only to receive it back in worse shape.
That's the perfect company for me.

http://www.bladeforums.com/forums/forumdisplay.php/909-Survive!-Knives
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Hey there, I had a quality control issue! My knife came blunted as all get out! Sorry but your song is stinky!

I sent it back to and got back a very nice pointy tip. Stand up company. But.....

It happens to every company. To think otherwise is stupid.
 
craytab said:
Hey there, I had a quality control issue! My knife came blunted as all get out! Sorry but your song is stinky!

I sent it back to and got back a very nice pointy tip. Stand up company. But.....

It happens to every company. To think otherwise is stupid.
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It appears your opinion and experience is the one being quickly dismissed.
 
Bobby3326 said:
It appears your opinion and experience is the one being quickly dismissed.
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You're missing the point. It has nothing to do with the company being bad or good. He is simply stating that QC issues can happen and do happen with everyone.
 
DAVE_M said:
You're missing the point. It has nothing to do with the company being bad or good. He is simply stating that QC issues can happen and do happen with everyone.
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Why are you directing this at me? I'm not missing the point of anything,
 
8 glorious pages!! :D
btw, my good friend just loves his Gerber tanto folder. It's his EDC.
rolf
 
The EAB is excellent and, as far as I know, there are no competing products that fill the same niche without being significantly more expensive.

I don't know anything about their other products.
 
I had a Gerber multitool sometime around the early 2000s. It was an absolute piece of garbage. Every screwdriver chipped while unscrewing screws. The "wire-cutters" were so soft they received more damage than the wire. I kept it around just as an emergency pliers in the junk drawer, then finally threw it away when I moved.

I understand I could have probably had a replacement as their warranty is/was quite good, but why bother? Got me some Leathermans and Victorinoxes instead.
 
Lycosa said:
8 glorious pages!! :D
btw, my good friend just loves his Gerber tanto folder. It's his EDC.
rolf
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I keep getting the thread update email and amazed to comeback to see more pages of this.



The Gerber Gator was originally one knife (folder, with 3-3/4" blade and rubber grip), now its a name they use to describe the grip texture on the rubber handle. I had one of the originals too back in scouts and it was a great knife they still make some version of it. I wish it had steel liners though as the plastic ones broke in the cold eventually.

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craytab said:
Hey there, I had a quality control issue! My knife came blunted as all get out! Sorry but your song is stinky!

I sent it back to and got back a very nice pointy tip. Stand up company. But.....

It happens to every company. To think otherwise is stupid.
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Not sure what people's issue is here...

Logically, saying every knife is perfect every time is just not true if there's even a single report to the contrary. But that doesn't necessarily mean the maker has poor QC - I once received a Stretch with horribly wonky factory bevels (like 15 degrees variation along one side) from Spyderco, but seeing as how I've probably handled 50+ other Spydercos with nearly perfect factory bevels, I can't say that Spyderco has a QC issue. Their QC is fantastic (and so is Survive's, from my own and others' experience). The only takeaway here is that it can and does happen from time to time, and people reporting these incidents shouldn't be disbelieved simply because someone else hasn't seen it.

For example:

Person A doesn't believe there is such a place as Florida since they haven't been there.

Person B does believe there is such a place as Florida since they have been there.

Obviously, Person A's lack of experience doesn't disprove Person B's experience. However, Person B's experience does disprove Person A. It's not a two way street, and one opinion is obviously not valid. That's why blanket statements should not be used, especially in terms of statistical fields such as QC. A single incident can disprove them.
 
calc said:
Not sure what people's issue is here...

Logically, saying every knife is perfect every time is just not true if there's even a single report to the contrary. But that doesn't necessarily mean the maker has poor QC - I once received a Stretch with horribly wonky factory bevels (like 15 degrees variation along one side) from Spyderco, but seeing as how I've probably handled 50+ other Spydercos with nearly perfect factory bevels, I can't say that Spyderco has a QC issue. Their QC is fantastic (and so is Survive's, from my own and others' experience). The only takeaway here is that it can and does happen from time to time, and people reporting these incidents shouldn't be disbelieved simply because someone else hasn't seen it.

For example:

Person A doesn't believe there is such a place as Florida since they haven't been there.

Person B does believe there is such a place as Florida since they have been there.

Obviously, Person A's lack of experience doesn't disprove Person B's experience. However, Person B's experience does disprove Person A. It's not a two way street, and one opinion is obviously not valid. That's why blanket statements should not be used, especially in terms of statistical fields such as QC. A single incident can disprove them.
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Very well said [emoji106]
 
calc said:
Not sure what people's issue is here...

Logically, saying every knife is perfect every time is just not true if there's even a single report to the contrary. But that doesn't necessarily mean the maker has poor QC - I once received a Stretch with horribly wonky factory bevels (like 15 degrees variation along one side) from Spyderco, but seeing as how I've probably handled 50+ other Spydercos with nearly perfect factory bevels, I can't say that Spyderco has a QC issue. Their QC is fantastic (and so is Survive's, from my own and others' experience). The only takeaway here is that it can and does happen from time to time, and people reporting these incidents shouldn't be disbelieved simply because someone else hasn't seen it.

For example:

Person A doesn't believe there is such a place as Florida since they haven't been there.

Person B does believe there is such a place as Florida since they have been there.

Obviously, Person A's lack of experience doesn't disprove Person B's experience. However, Person B's experience does disprove Person A. It's not a two way street, and one opinion is obviously not valid. That's why blanket statements should not be used, especially in terms of statistical fields such as QC. A single incident can disprove them.
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Yep technically you are most likely correct but probably npeople don't like talking in probabilities and wouldn't even know the exact values to state without a study.
If somebody says X has always issues and Y doesn't ever then that usually means something like 80% have QC issues and from the other guys maybe 5% . But even if one would say it that way people would still have to define what exactly classifies as QC issues or all the accuracy would be meaningless and wasted words.
I fell like I'm wasting words too since I bet you already knew what was most likely meant by that "absolute statement"
At least I can take away one has less QC issues and the other much much more.

No need to get hung up on some writer not being logically perfect. None of us are, many times.
 
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