Triton said:If you shipped USPS with delivery confirmation then they have the signature on file. You can get a copy. When you have the copy, inform the buyer that you have a delivery confirmation receipt with his signature on it. At that point your responsibility is over.
I also agree that no delivery service will pay on insurance claims unless you cudgel them over the head with it...
I've made it my standard practice to ship Fedex. It's cheaper, the tracking is better and they have a new policy where their people visually inspect high dollar items... this gives them less weasel room to complain about the packaging etc.
I have never been asked to sign for delivery confirmation. Is that normal procedure?
I know they have a signature confirmation option, which I hate to do, but with the knives I've sold on ebay, and the recent rash of disappearing packages, I think I might start using to absolutely ensure that the package gets to where it is going, and the proper party recieves it.