Why I will probably never buy another knife from Canal Street Cutlery

CSC has had 2 of my half moons for service since October of 2013. I have emailed them several times and have called them several times with no response or call back. Their customer service is complete garbage as is their knives. I too will never ever buy one of their knives again and will tell anyone who will listen to stay away and spend your money elsewhere.

Here is another thread about their customer service worth reading:
http://www.bladeforums.com/forums/s...anal-Street-customer-service-problem-resolved
 
I own only one CSC knife: a "moonpie" trapper in jigged bone. It's gorgeous. It has a few issues like the blades completely flush when open/closed and the blades are not centered. I bought it secondhand for a low price. I carry and use it often with no actual issues. Seeing all these customer service issues I'll probably avoid CSC in the future just to avoid the hassle until I see that things improve.
 
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