Would it bother you?

I called today! And they basically said no big deal we can fix or replace it send her in! So tomorrow it will be off to gec! Sorry for the late response!
Do I expect perfection? Nope! At a 100 bucks I expect a well put together knife. The gaps Made it look like a 40 knife. Theirs a small gap in the ebony/liner. It's very hard to see doesn't bother me a bit. I've had gec knives with the hairline liner gaps you need light to see. I don't give it a second thought. I'm by no means a picky customer until it comes to big obvious vaults. 100 bucks for perfection? no way just fit pretty well! 400 bucks it better be close! Also people make mistakes, this is not a hit against gec or there employees. Gec is the best production slip joint makes in the market imho. Most of my knifes I don't want to carry there art work almost. Merrymadmonk I love the pictures! Sorry for the rambling! Thank you too all who commented! I hope you all have a great night!
 
I just had a 15 returned to me by GEC for a repair job and everything worked out great! I was even expecting to have to pay a fee for blade replacement but the knife ended up back on my doorstep for no additional charge... Good people at GEC!
 
From Wikipedia:

"Wabi-sabi (侘寂?) represents a comprehensive Japanese world view or aesthetic centered on the acceptance of transience and imperfection. The aesthetic is sometimes described as one of beauty that is 'imperfect, impermanent, and incomplete.' It is a concept derived from the Buddhist teaching of the three marks of existence (三法印 sanbōin?), specifically impermanence (無常 mujō?), the other two being suffering (苦 ku?) and emptiness or absence of self-nature (空 kū?)."

"Characteristics of the wabi-sabi aesthetic include asymmetry, asperity (roughness or irregularity), simplicity, economy, austerity, modesty, intimacy and appreciation of the ingenuous integrity of natural objects and processes."

Everyone who appreciates traditional knives should read the Wikipedia article on wabi-sabi.

I've heard wabi-sabi summed up as, "Perfection in the imperfection."

Some Japanese craftspeople will go back and add a mistake, or a scratch, if the finished work appears to be too perfect, or machine-made. It is important to be able to see evidence of the human hand, even if that evidence is a "flaw."

So the sunken pin in the wooden handle, the occasional dull or unsharpened blade, the uneven handles or handles that are not perfectly matched: all that is a reminder of wabi-sabi, the ultimate in aesthetics!

But what was described in the OP would have bothered me. I would send it back. ;)
 
Traditionally, Amish women always make an imperfection when they sew a Quilt. According to their religious beliefs, "God is the only one who can create Perfection."
 
Glad to hear there will be a resolution by the maker. Just judging from the photos of their knives in this forum and the responses of owners, I would not have expected otherwise. Good on them for standing by their workmanship. :thumbup:
 
rma100 said:
Traditionally, Amish women always make an imperfection when they sew a Quilt. According to their religious beliefs, "God is the only one who can create Perfection."
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It is also a First Nations story. I use that line all the time to account for the mistakes in my work.:D

Best regards

Robin
 
Well after a month of waiting! It's back! And......... Nothing happened? They basically held my knife for a month and put some oil on the blade? I have not contacted them yet. Any advice?
 
willgoy said:
A very poor response from them is what I feel.
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That's how I feel. It looks as tho they cleaned it out. Instead of it looking rolled over. It's a gap now. And that honestly doesent bother me enough to send it in. Smaller gaps are fine on a production knife to me. Were a rolled edge is not. The thing that's bothering me now is the response.
 
I feel your pain. I sent a knife in with almost no snap on the secondary. Prior to sending it in I kept working it hoping it would improve. Spent considerable time thinning the edges and getting them where I wanted. Still no luck with the action so I sent it in. Got it back a month later expecting great things. Major disappointment as the knife was unchanged except for the fact they felt the need to put one of their infamous blunt edges on the blad:thumbdn:es. No explanation, no nothing.
 
jacobsblades said:
That's how I feel. It looks as tho they cleaned it out. Instead of it looking rolled over. It's a gap now. And that honestly doesent bother me enough to send it in. Smaller gaps are fine on a production knife to me. Were a rolled edge is not. The thing that's bothering me now is the response.
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blademan 13 said:
I feel your pain. I sent a knife in with almost no snap on the secondary. Prior to sending it in I kept working it hoping it would improve. Spent considerable time thinning the edges and getting them where I wanted. Still no luck with the action so I sent it in. Got it back a month later expecting great things. Major disappointment as the knife was unchanged except for the fact they felt the need to put one of their infamous blunt edges on the blad:thumbdn:es. No explanation, no nothing.
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Looks like neither GEC's QC nor CS live up to the hype.
 
jacobsblades said:
Well after a month of waiting! It's back! And......... Nothing happened? They basically held my knife for a month and put some oil on the blade? I have not contacted them yet. Any advice?
Click to expand...
From what others have written about similar problems w/GEC, it might facilitate things if you got your dealer to contact them before you do. Having a dealer explain the problem, including the previous trip to the factory, may persuade them to correct the problems instead of trying to throw it out the door and get back to paying work.

It could be worse: Queen had one of mine for about 3 months last year, then returned it without even unwrapping the knife or reading the attached note of explanation. I have no idea what they did do with it for three months--maybe took it bowling, or out to observe the swingin' T-ville nightlife--but they sure as blazes didn't fix it. I'd be glad to forward their explanation, but alas, they never bothered to reply to my emails.
 
jacobsblades said:
Well after a month of waiting! It's back! And......... Nothing happened? They basically held my knife for a month and put some oil on the blade? I have not contacted them yet. Any advice?
Click to expand...

All this angst begs the question, did you in fact send it to GEC for warranty service, and if so, was it not returned in the condition expected because it was not a new knife purchase? Did you buy the knife from a legitimate GEC dealer who failed to make good on the product(s) they sell, or was this a knife bought from some obscure source? In the past, the very few knives I have purchased new from authorized dealers, that had what I believed to be flaws, were simply returned to the dealer, who sold me the knife, and simply replaced with a new one. In only one case did I send off a knife to the manufacturer, and that was because of gaps in the spring and off centering so bad it had blade rub, and ONLY because it was a knife not in production. Case made good on it, and I swear, the knife they returned was better than new, so much better I believed they had some old stock parts left over and put together a new knife. That said, either the dealer you bought it from doesn't want to deal with your problem (as in most fleaBay "dealers"), or the manufacturer is not standing by its product because.......???? :confused: I find your predicament very unusual, and can't help but feel there is more to this story.
 
Alnamvet68 said:
All this angst begs the question, did you in fact send it to GEC for warranty service, and if so, was it not returned in the condition expected because it was not a new knife purchase? Did you buy the knife from a legitimate GEC dealer who failed to make good on the product(s) they sell, or was this a knife bought from some obscure source? In the past, the very few knives I have purchased new from authorized dealers, that had what I believed to be flaws, were simply returned to the dealer, who sold me the knife, and simply replaced with a new one. In only one case did I send off a knife to the manufacturer, and that was because of gaps in the spring and off centering so bad it had blade rub, and ONLY because it was a knife not in production. Case made good on it, and I swear, the knife they returned was better than new, so much better I believed they had some old stock parts left over and put together a new knife. That said, either the dealer you bought it from doesn't want to deal with your problem (as in most fleaBay "dealers"), or the manufacturer is not standing by its product because.......???? :confused: I find your predicament very unusual, and can't help but feel there is more to this story.
Click to expand...

~sent to gec warrenty. Check
~bought new from real dealer. Check
Could it be because I put my own edge on the knife?
When I first got it I said oh well and sharpened it.
But then the knife OCD kicked in and it bothered me. Haha
 
This kind of stuff used to bother me, but I guess I practice wabi-sabi now haha. I think of the imperfections, baring no functionality issues, as an addition of character and uniqueness only found on my knife/belongings. :)
 
I feel your pain too. I recently sent a 74 to GEC for warranty work. I am one of those who are a bit OCD about their knives and like them to be as close to perfect as possible. When I received the knife (which I bought from a well known dealer here) and saw the chips in the scale on the presentation side, I immediately emailed both parties to let them know of the issue. They both replied saying that it would be best to send it back to the factory. So thats what I did. Below is how the knife looked when I first received it:

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And it came back to me this week looking like this:

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That's unpleasant when a situation like this happens but people at their customer service are very comprehensive and work hard to make things right.
 
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