Would Kershaw's warranty cover this?

:rolleyes:

Riiiiiight.... what kind of "cardboard" are you cutting with your knives?


almasy87 said:
Your life was but a year and a half long, but it was a fulfilling life full of cutting and exploring the city from my pocket. You will be missed.

tenaciousy.jpg




Seriously, though...not quite sure how it happened. I was using it to cut apart some cardboard boxes and next thing I knew I was missing the tip. I guess it's possible that I hit the floor or something without realizing it, but I don't think I was using that much pressure. And here I was almost completely sure that my $5 Menards beater would fail first O_o
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More broken tips :confused:

almasy87 said:
I've just received my third knife in a row that has problems. A couple of months ago, I got a Cold Steel Safe Maker II from Amazon that had its edges chipped in multiple places and deformed sheath. A couple of weeks ago I got a Cold Steel Safe Keeper II from Amazon that arrived with a completely blunt tip (almost diving knife blunt...I seriously have screwdrivers that are sharper). And just today, I received a Spyderco Street Beat from Cutlery Shoppe and it's missing its tip. Under light I can see where it's been broken off. It also arrived with black plastic shavings on the blade which seem to be from the sheath, though the knife ships in a cardboard sleeve.

I'm really starting to question this hobby...I'm getting sick of buying knives and then immediately having to return them, especially if it means that I might be out the return shipping costs as well. I know I've probably just had a string of bad luck (especially as far as getting a bad Spyderco is concerned), but it's really making me question if it's worth all the hassle :(
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and... More tip problems :confused:

almasy87 said:
I made the same mistake everyone does when I first used my Sharpmaker and let the tip of my Spyderco Tenacious slide off the edge of the stone. I managed to get the tip a bit better, but it's still not back to being a factory tip. Using just the Sharpmaker, is there any way to get the tip back to being factory sharp again?
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That is just simple, old fashioned abuse. Not sure what it is that people enjoy so much in abusing knives this way. Inexpensive knives or not, that irresponsibility is what drives good companies to modify their warranty. :thumbdn:
Good catch So-Lo
 
RevDevil said:
That is just simple, old fashioned abuse. Not sure what it is that people enjoy so much in abusing knives this way. Inexpensive knives or not, that irresponsibility is what drives good companies to modify their warranty. :thumbdn:
Good catch So-Lo
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Thanks Rev, I'm not saying the OP is lying. Just really wondering what "cardboard" he was cutting to have these knives fail like this.

To my untrained eye, I would maybe suggest the knife in the OP "may have" cut some wire, the Lahar has a recurve and that's where the belly would touch the wire... if you did try to push cut wire that was laid on a 2x4 or something. (maybe cause a few chips) And... That tip "may" have sharpened it's self on top, but to my "untrained" eye it looks like it was ran upside down in a sharpmaker like device, to try to rebuild the tip.

Again, I am NOT saying the OP is lying :D
 
So-Lo said:
Thanks Rev, I'm not saying the OP is lying. Just really wondering what "cardboard" he was cutting to have these knives fail like this.

To my untrained eye, I would maybe suggest the knife in the OP "may have" cut some wire, the Lahar has a recurve and that's where the belly would touch the wire... if you did try to push cut wire that was laid on a 2x4 or something. (maybe cause a few chips) And... That tip "may" have sharpened it's self on top, but to my "untrained" eye it looks like it was ran upside down in a sharpmaker like device, to try to rebuild the tip.

Again, I am NOT saying the OP is lying :D
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I agree, but the coincidence is completely overwhelming. It's not possible to have that much bad luck with knives. Come on now...
 
Hahaha, wow. Nice catch, So-Lo. :eek:

With a history like that, I'm definitely starting to think the OP's story is pretty suspect...

I wonder what really happened.
 
No idea what type of cardboard you're cutting but that isn't from normal cardboard. Could be possible if you did manage to hit a staple.
 
Very good catch so-lo. I never made the connection but I do remember almost all of those threads, the street beat one in particular.

The OP either seems to have the worst knife luck ever, is confusing cardboard with corrugated metal, or gets some strange kick out of coming onto a forum and laying waste to his own reputation, and that of fine knives. I'm hoping just some chronically poor luck.
 
I don't think luck has anything to do with it. Just because someone has a good tool it does not mean they have any idea how to use it. I don't even think it is a matter of mindful abuse. This person just has no clue how to use his tools properly, which amounts to abuse in the eyes of those who do.
 
Whats his death count at now? 4 good knives due to absurd lack of comprehension? Guess it is pretty much impossible to call that luck by even the greatest stretch.

I kinda want to send him a Busse and see if the tip will spontaneously snap off while checking the out of box sharpness on a post-it note.
 
MTguy said:
No idea what type of cardboard you're cutting but that isn't from normal cardboard. Could be possible if you did manage to hit a staple.
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Ya then maybe tried to hack/baton through the staple. Something very hard and with a lot of force had to be in contact with that blade for it to chip out like that. It sure as heck wasn't cardboard. :rolleyes:

Nice catch SOLO. I smell BS...

Way to take advantage of Kershaws warranty there. I'll be sure to remember this when the next knife I buy cost an extra 10 bucks and comes with a one week warranty. :thumbup:
 
frontline29 said:
Way to take advantage of Kershaws warranty there. I'll be sure to remember this when the next knife I buy cost an extra 10 bucks and comes with a one week warranty. :thumbup:
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Yeah good point. I love kerhaws warranty but I do think some companies are way too generous with their warranties. People who repeatably abuse knives really don't deserve to get everything fixed for nothing at the cost of the company and other customers.
 
And mainly because of us others who take responsibility when it's an issue caused "us" and use warranties only when it's legitmate. And trust me, that's not coming from a fan boy of any company. If I have a legitimate claim, I'll make it . . .

It's these types of potential (not that the OP has actually made the claim yet) claims that jack the retail prices on "us" . . .

MTguy said:
Yeah good point. I love kerhaws warranty but I do think some companies are way too generous with their warranties. People who repeatably abuse knives really don't deserve to get everything fixed for nothing at the cost of the company and other customers.
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MTguy said:
Yeah good point. I love kerhaws warranty but I do think some companies are way too generous with their warranties. People who repeatably abuse knives really don't deserve to get everything fixed for nothing at the cost of the company and other customers.
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We don't get to set the warranty policy for a company like Kershaw, Kershaw sets the policy. I'm pretty sure the numbers of knives returned for work pales in comparsion to the number of knives sold.

When gathering information to send my Boa in for repair I made a point of telling the customer service rep that I damaged the knife. I told her it was not a warranty issue and that I would pay for the replacement blade. she told me the replacement service would be free. So, that is were we stand with Kershaw and their excellent warranty service.

I do think it is a smart plan. I wrote the warranty department a nice email thanking them, I received a reply email saying they appreciated my kind words and were glad that I had purchased two more new Kershaw knives based upon their warranty service. Since my warranty experience two months ago I have purchased 4 new Kershaw knives :) Like I said, I think they know what they are doing.
 
stormbird said:
We don't get to set the warranty policy for a company like Kershaw, Kershaw sets the policy. I'm pretty sure the numbers of knives returned for work pales in comparsion to the number of knives sold.

When gathering information to send my Boa in for repair I made a point of telling the customer service rep that I damaged the knife. I told her it was not a warranty issue and that I would pay for the replacement blade. she told me the replacement service would be free. So, that is were we stand with Kershaw and their excellent warranty service.

I do think it is a smart plan. I wrote the warranty department a nice email thanking them, I received a reply email saying they appreciated my kind words and were glad that I had purchased two more new Kershaw knives based upon their warranty service. Since my warranty experience two months ago I have purchased 4 new Kershaw knives :) Like I said, I think they know what they are doing.
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Gotta love that customer service story :thumbup:

I agree with your post, and I'm sure they know a few people will abuse their great service, but many more will do the "right" thing much like you did.

What I can't understand is if somebody was "scamming" them why would they want to publicly post pictures, of a 1/4 inch of the tip snapped off or a chipped up blade with a resharped/touched up tip then say it was only cutting cardboard? Why make yourself look bad, then try to make the company look bad as well? :confused:

Again, I totally believe all of the OP's posts and am in no way saying that he or she is lying :D
 
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