Would you guys expect this?

I own the Ka-Bar-branded Coppersmith large folder, which is the exact same knife. My lock-bar did the same thing, but wore in fairly quickly. I also had the same gaps, though maybe not as big as yours, but I'm not picky, and have been enjoying my knife quite a bit.

I especially like the copper bolster, dog's head shield and thong hole.

Very smooth knife with a beautifully finished blade of D2.

I wish I had been able to buy A. G. Russell's exclusive Pinch with humongus stag scales.:eek: But at 2 Benjamins, I had to pass.
 
Just sent mine back (brown micarta slabs) for the same thing. Mine sat much higher than yours and the front of the lockbar was very sharp. Most uncomfortable to use.
 
It's been less than 2 weeks with the Blade show in the middle. Did you ask them to e-mail or call you? If you shipped it with confirmation, you know it was received and they know you know they got it.

Warranty repair is a cost center not a profit center. Every phone call and e-mail on their end makes the repair more costly. Rest easy for at least 3 weeks (week to get there, week to sit, week to get home.)

However, if it bothers you, why not contact them instead of posting here?
 
I am updating this periodically because this is my thread. I'll also repost when I receive the knife and let all know how the service is at canal street. With pics.
I thought people would like to know.
 
Sharpnessis, got started on your knife on Friday, got the back lever nice and even now, just have to see about gaps. Should have it headed back to you this week. Just wanted to add that it's not uncommon for lockback knives to have a bit more space between levers and scales than a traditionally sprung knife. There's a LOT less spring tension on lockbacks, so you really can't have a lot of binding on the back or you just won't get any walk and talk, or worse you have blade wobble due to the effort required to overcome the tight back. Right now it's got great walk and talk and a nice tight blade, so I don't want to tighten the back so much that you trade a gapless back for a too tight action (or lack thereof). I'll git 'er done though :D

Eric
 
Forgot to mention there's not much I can do about weight, most folks like a nice light knife in their pockets. This one has stainless scales, lever, and spring, nickel silver bolsters, D2 blade, and genuine buffalo handles. Definitely not cheaply made, it's just what this combination, in this size weighs.

Eric
 
I'm glad to see this is getting resolved. Post some more pictures when you get the knife back!
 
Thank you very much ea42. I look forward to getting the knife back. About the weight, I didn't realize the nickel made it that light. I am thinking now that it will perfect for carrying with me everyday.
As for the walk and talk, if you say it's perfect, I will learn from you how that feels. I'm still new to traditional knives.
Thanks again.
 
That spring end sticking up would be the deal breaker for me. You could almost overlook the gaps, but not that spring.
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I could overlook the spring, but not those gaps. :D

I have a similar knife from Canal Street, and it's very nice. One of the nicer ones from them in fact. On mine the spring sits flush when the knife is open, so yours is an obvious flaw, not something inherent with their pattern.
 
waynorth said:
Hmm . . . .don't give up yet. See how they handle it, I say.
Everyone has a bad day, but making good on a mistake is the sign of a craftsman or trade that cares about their reputation, and cares about what they are making.
Correcting mistakes makes the cutlers better at what they do. The cutlery business in the US is trying to recreate the standards of many decades ago, while competing with cheap imports.
Between a rock and a hard place, IMO!!
Explaining what you expect from the company will help to keep jobs in the US also, and it may get you the quality you want (I hope!).
You can't expect perfection from a production knife, but you can expect darn close!
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That is dead on. My experience with Canal St. is that they are a great company and produce really solid knives.
 
ea42 said:
Sharpnessis, got started on your knife on Friday, got the back lever nice and even now, just have to see about gaps. Should have it headed back to you this week. Just wanted to add that it's not uncommon for lockback knives to have a bit more space between levers and scales than a traditionally sprung knife. There's a LOT less spring tension on lockbacks, so you really can't have a lot of binding on the back or you just won't get any walk and talk, or worse you have blade wobble due to the effort required to overcome the tight back. Right now it's got great walk and talk and a nice tight blade, so I don't want to tighten the back so much that you trade a gapless back for a too tight action (or lack thereof). I'll git 'er done though :D

Eric
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Hey Eric, it must not have been my knife you were working on? I still have had no packages arrive yet :(. I've been checking every nook around the house, maybe I'm a little too anxious! :o
 
I had a similar experience where I sent an Elk Half Moon trapper back for being off-center and having side to side play. Eric fixed it well and fairly quickly, but he had to track it down for me once it moved on to the engraving table to have the S/N re-etched. It was lost in the shuffle there.

Once I received it though, it was like new with no issues.
 
Mink said:
I had a similar experience where I sent an Elk Half Moon trapper back for being off-center and having side to side play. Eric fixed it well and fairly quickly, but he had to track it down for me once it moved on to the engraving table to have the S/N re-etched. It was lost in the shuffle there.

Once I received it though, it was like new with no issues.
Click to expand...

Good to hear you got it back in great shape! Looking forward to it!
 
That's pretty sad fit and finish, for a production knife. I'd expect more from Canal Street. I've seen some of their's that sport spectacular, construction. I hope it turns out for the best. With outsourced knives becoming increasingly higher quality, the more boutique, knife manufactures really need to step up their game.
 
David, sorry buddy, this delay's all on me. We've had a few guys out on vacation the last couple of weeks and I just haven't had a free second to get these repairs completed. I'll have it done and out within a week I promise! I'm going to replace the back lever on this one, there's just something totally funky with it and no amount of tweaking is going to fix that. I'll keep you updated.

Eric
 
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